Career Story: Pharmacy Technician In A Retail Pharmacy

Pharmacy Technician In A Retail Pharmacy

Job Title: Pharmacy Technician

Type of Company: I work in a retail Pharmacy.

Education: BA, Spanish, Framingham State College •• Masters Course, Salem State

Previous Experience: My background is in education. I taught in a pre-school and kindergarten, but have always loved retail, which led me to work in a pharmacy.

Job Tasks: I am the lead pharmacy technician in a retail pharmacy. My duties range from inputting a customer's prescription, to calling doctors several times a day, to correctly counting the pills being dispensed and assisting the pharmacist on duty with her daily tasks. Some of my other duties in the pharmacy are managing inventory and supplies and making the weekly schedule.

The day is very busy and sometimes quite hectic. There is rarely any down time. The phone is constantly ringing, either from doctors calling or patients wanting refills or advice. On a typical day, I arrive in the morning, gather any reports that have been sent from my district manager and start to input prescriptions. There are also prescriptions that have been placed on-line by customers, so those are ready to be printed and counted out for the pharmacist to check. Every morning there are doctors calls to make regarding the dose, strength, or quantity of drugs they've prescribed; or maybe it is a drug we do not carry, and the doctor needs to change it. The day goes by fast and most often the customers are very pleased with the service they have received.

Best and Worst Parts of the Job: The best part of my job is seeing a customer satisfied with the service we've provided. Unfortunately, not all customers are satisfied. You always have the customers whom we cannot please and that is probably the worst part of my job.

Job Tips: If pursuing a career in the pharmacy, I would suggest NOT staying with retail where the pay is lower. Instead, get into a hospital where the pay is much higher. However, the job does differ and may not be as busy or rewarding as in retail. I would also take advantage of as much training as possible. I

Additional Thoughts: Even though my background is in education, I have loved working in the pharmacy and have learned so much. I do not know if I will return to teaching in the future, but I am currently very happy in my career!

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UEI College
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