Job Title: Administrative Assistant
Type of Company: Two different real estate agencies.
Education: BA, Science, University of Nebraska
Previous Experience: I worked for a law firm that specialized in mortgage banking. I also worked in research for a chamber of commerce.
Job Tasks: In the real estate business, client communication is critical, so the first thing I do every day is to check my e-mails and phone messages. After I've dealt with any issues that arise out of those, I'll pick up work I hadn't finished or attempt to place some ads.
For new clients looking to sell a home, we often do a market analysis to see what kind of price the house might bring. Using detailed information on the state of the market and a list of "comps" -- prices that similar homes in the same area have brought in recent months -- we try to gauge what the sale price should be. This introductory market analysis is also a chance to make a good "first impression." If it turns out to be sloppy or inaccurate, the agent risks losing the client.
For clients who are buying a home, we comb the current listings to see what's available in the price range they've chosen, and then we try to sell them something more expensive.
Once a home is in contract, there are all sorts of details we have to take care of to ensure that the purchase goes through.
Best and Worst Parts of the Job: It is crucial that all the requirements for closing on a home have been completed before the contract gets signed, and these are numerous: termite inspections, appraisals, work to be done, etc. Otherwise the client will be major PO'ed.
In the field, you are highly dependent on technology - computers, printers, home lock boxes, and web sites. When any of these breaks down or fails to work, it reflects poorly on the agent and wastes everyone's valuable time.
1.) You must be able to multi-task and determine what's important and what can wait.
2.) You must be able to work with people who are highly sensitive: selling or purchasing a home is very personal and emotional.
3.) You must be detailed-oriented: there is a lot of technical paperwork that is involved with real estate.
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