dcsimg

Career Story: Consultant To A Medical Equipment Manufacturer

Consultant To A Medical Equipment Manufacturer

Job Title: Professional Services Consultant

Type of Company: A medical equipment manufacturer.

Education: AA, Merrimack College (North Andover, MA)

Previous Experience: I worked in business development for information systems.

Job Tasks: My primary responsibility is to develop the implementation services for diagnostic electro-cardiograph products. To do this I have to work closely with several divisions and with people at all levels in the company: product engineers, clinical trainers, technical consultants, product marketing people, and more. This requires a good understanding of the product, the value of the product and the marketplace.

On a typical day I participate in conference calls with the sales representatives and their customers so I can help to understand what the customer wants to accomplish and explain how our product integrates with the customer's environment and can help him to get where he wants.

Based on the information I glean from these discussions, I often have to talk with other people in the company to determine the best course to take, and how we should price our proposal. This information is then passed on to a sales representative to quote to the customer, along with supporting documentation to detail the deliverables of the service offering, any specific training provided, assumptions and limitations.

If the customer accepts, they will issue a purchase order, sign-off on the documentation provided which lists what we mean to deliver, and then I countersign the document and retain it for our records.

Best and Worst Parts of the Job: The best part of the job is being able to work from home, since most of my job consist of phone consultation and email communication. But working with a dynamic group of people to develop creative solutions that are tailored to the customer's needs is pretty satisfying too.

The worst part of the job is being unable to give a customer what he wants or needs.

Job Tips: Obtain as much knowledge about message streaming (HL7, XML) as possible to provide a basic foundation for integration. Be customer focused and try to develop good phone skills.

Popular Schools offering Sales Programs

quickinfoThese schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).

Request info from multiple schools, by clicking the Request Info links.

Matching School Ads

Liberty University provides a world-class education with a solid Christian foundation, equipping men and women with the values, knowledge, and skills essential for success in every aspect of life.

  • Programs: MS in Marketing: Sports Marketing and Media, DBA in Marketing
  • Degrees: Master, Doctorate

Founded in 1911, Southern Methodist University (SMU) is a nationally ranked private university with seven degree-granting schools.

  • Programs: M.S. in Data Science
  • Degrees: Master

Syracuse University’s School of Information Studies (iSchool) - The Original Information School - is proud of its position as a leader in the field.

  • Programs: MS in Information Management
  • Degrees: Master

Earn your graduate degree online with Northcentral University.

  • Programs: Marketing - PhD in Bus. Admin., Marketing - D.B.A.
  • Degrees: Doctorate

See What’s Possible When You Earn a Degree at Florida Tech 100% Online

  • Programs: Associate of Arts in Marketing, Bachelor of Arts in Business Administration/Marketing, MBA Marketing
  • Degrees: Associate, Bachelor, Master

Study online with University of Maryland at College Park.

  • Programs: MBA - Marketing
  • Degrees: Master

You’re serious about success. With your busy schedule and the desire to move your career forward, you can earn an accredited associate, bachelors or master’s degree at a pace that works for you anywhere, anytime, 24/7.

At AIU, the Serious U, you can get started to get ahead.

  • Programs: MBA - Marketing, Bachelor's (BBA) - Marketing
  • Degrees: Master, Bachelor

Colorado State University-Global Campus

Colorado State University-Global Campus (CSU-Global) recently received state approval to enroll students with little to no prior college experience. To help ensure student success, the university has created a program especially for these students who plan on starting their college experience for the first time with us.

  • Programs: BS - Marketing
  • Degrees: Bachelor

Designed with the needs of working adult students in mind, South University, Online Programs is built on the similar curriculum offered at South University's campus locations. As a student at South University, Online Programs you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

  • Programs: Business Administration - Marketing Specialization (MBA)
  • Degrees: Master

The University of West Florida (UWF) has a central mission.

  • Programs: Master of Business Administration - Accounting
  • Degrees: Master
Matching School Ads

Additional Career Stories for Sales Engineers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Sales Engineers, including:

Back to Top