dcsimg

Career Story: Consultant To A Medical Equipment Manufacturer

Consultant To A Medical Equipment Manufacturer

Job Title: Professional Services Consultant

Type of Company: A medical equipment manufacturer.

Education: AA, Merrimack College (North Andover, MA)

Previous Experience: I worked in business development for information systems.

Job Tasks: My primary responsibility is to develop the implementation services for diagnostic electro-cardiograph products. To do this I have to work closely with several divisions and with people at all levels in the company: product engineers, clinical trainers, technical consultants, product marketing people, and more. This requires a good understanding of the product, the value of the product and the marketplace.

On a typical day I participate in conference calls with the sales representatives and their customers so I can help to understand what the customer wants to accomplish and explain how our product integrates with the customer's environment and can help him to get where he wants.

Based on the information I glean from these discussions, I often have to talk with other people in the company to determine the best course to take, and how we should price our proposal. This information is then passed on to a sales representative to quote to the customer, along with supporting documentation to detail the deliverables of the service offering, any specific training provided, assumptions and limitations.

If the customer accepts, they will issue a purchase order, sign-off on the documentation provided which lists what we mean to deliver, and then I countersign the document and retain it for our records.

Best and Worst Parts of the Job: The best part of the job is being able to work from home, since most of my job consist of phone consultation and email communication. But working with a dynamic group of people to develop creative solutions that are tailored to the customer's needs is pretty satisfying too.

The worst part of the job is being unable to give a customer what he wants or needs.

Job Tips: Obtain as much knowledge about message streaming (HL7, XML) as possible to provide a basic foundation for integration. Be customer focused and try to develop good phone skills.

Popular Schools offering Sales Programs

quickinfoClick the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .

Click the Request Info buttons to request more information from a representative at the school

Matching School Ads

Which career path will you take – Business, Nursing, Education, Psychology? Something else? GCU offers more than 100 majors to get you started!

  • Programs: M.B.A.: Marketing, B.S. in Marketing
  • Degrees: Master, Bachelor

As a student at South University, Online Programs, you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

  • Programs: Business Administration - Marketing Specialization (MBA)
  • Degrees: Master

The Forbes School of Business® combines the power and flexibility of online learning with high-quality, topical Forbes content.

  • Programs: MBA - Marketing
  • Degrees: Master

Abilene Christian University is a national leader in Christian higher education and a place where students, faculty, staff and alumni make a real difference in the world.

  • Programs: Master of Business Administration - Marketing
  • Degrees: Master

100% Online & No Standardized Testing

  • Programs: DBA in Marketing, Master of Business Administration: Marketing, MS in Marketing: Sports Marketing and Media, more...
  • Degrees: Doctorate, Master

Study online with University of Maryland at College Park.

  • Programs: MBA - Marketing
  • Degrees: Master

Fremont College traces its roots to Platt College’s founding in St. Joseph, Missouri, in 1879, and the Southern California branch campus was established in 1986.

  • Programs: AA - Digital Marketing
  • Degrees: Associate

For over 35 years, Keiser University has maintained a practical, hands-on approach to career education to help our students achieve their personal and professional goals. 

  • Programs: Master of Business Administration, MBA - Marketing
  • Degrees: Master

Colorado State University-Global Campus

Colorado State University-Global Campus (CSU-Global) offers career relevant bachelor’s and master’s degree programs for working adults and nontraditional learners.

  • Programs: Bachelors in Marketing
  • Degrees: Bachelor

Earn your graduate degree online with Northcentral University.

  • Programs: Marketing - PhD in Bus. Admin., Marketing - D.B.A.
  • Degrees: Doctorate
Matching School Ads

Additional Career Stories for Sales Engineers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Sales Engineers, including:

Back to Top