Job Title: Regional Manager
Type of Company: A bank.
Education: BS, Geography, Salem State College
Previous Experience: I have been working in the banking business for the past 11 years. For the past year I have been a regional manager, prior to that I was a branch manager.
Job Tasks: I work for a large global bank where I am the regional manager for twelve of the branches. The branches are in the north shore area of Massachusetts and my primary role is to manage all the colleagues in the branches to help get to our daily, weekly, and monthly sales goals.
Our primary focus as a bank is to bring new business and new accounts to the bank, provide them with great products and services and superior customer service. My role is to provide coaching and training to the team so that they are comfortable with the product knowledge to be able to articulate the features and benefits for our customers. As the regional manager I am also responsible for the operational integrity of the branches and have to make sure that we are following our policies and procedures. We are responsible for a score of 85% or more on our operations scorecard and it is my responsibility to ensure that we do. I am responsible for the upkeep of the actual buildings that house my branches to make sure that everything is in working order and that they are nicely kept so that the customers have a good environment and a good experience when they come to the bank. I am responsible for hiring all my staff, corrective action if necessary, promotions and each colleague's career path.
Best and Worst Parts of the Job: The best part of my job is the training and coaching. I love to have my colleagues learn from what I have taught them and use those skills to succeed!
The worst part of my job is the daily sales pressure. We need so many new accounts per day per branch and it is sometimes difficult for each branch to achieve on a daily basis.
Job Tips: Be prepared to help coach! Be prepared to be in a fast paced environment. Be prepared to juggle many priorities - you have to be organized and be able to handle sales, service, customers, building maintenance and many other things that come up during the course of the day.
Click the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .
Click the Request Info buttons to request more information from a representative at the school
Ready to earn your business degree?
As a student at South University, Online Programs, you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.
Abilene Christian University is a national leader in Christian higher education and a place where students, faculty, staff and alumni make a real difference in the world.
Regent University prepares students with the knowledge to excel and the faith to live with purpose.
UNC Kenan-Flagler is one of the world's top-ranked business schools. At UNC Kenan-Flagler, you develop the skills that make you a highly effective leader and prepare you for long-term career success. The strength of the UNC Kenan-Flagler MBA degree comes from a school culture in which members live the business school's core values of excellence, leadership, teamwork, integrity and community.
Since 1977, Keiser University has provided quality student-centered, career-focused education.
100% Online & No Standardized Testing
The Secret to Getting Ahead is Getting Started
Turn your talents into a career at nationally recognized and accredited Platt College.
The Forbes School of Business® combines the power and flexibility of online learning with high-quality, topical Forbes content.
The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.
Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
Most stories include:
Please also see our detailed information about Sales Managers, including: