Job Title: Technical Account Manager
Type of Company: We sell product lifecycle management software. We help companies put a set of software tools in place that helps them develop their products.
Education: BS, Mechanical Engineering, Rose-Hulman Institute of Technology
Previous Experience: After college, I worked as a design engineer at different machine shops that used 2-D CAD systems.
Job Tasks: I have 2 main job responsibilities. My main responsibility is to work with our sales teams to help sell our software. This software includes the following major categories: CAD (computer-aided design), engineering analysis and calculations, and data management. The software's aim is to allow a company that designs anything from a child's toy to a jumbo jet to create its design (and everything that describes it) and make it easily available to work on anywhere in the world.
I have to understand exactly how our software works and be able to explain its virtues to prospective clients. Because of my degree in engineering, I am able to work with our clients and discuss product development in an intelligent fashion. I understand the requirements because I once designed products myself. .
My second responsibility is as a manager. I have 4 engineers whom I manage. They are responsible for doing demos of our software as well. Therefore I must be able to coach them on the best way to demo software and also to discuss its business value, which isn't always easy to do at the same time.
Best and Worst Parts of the Job: The best part of my job is that there is a different challenge every week, sometimes every day. I get to work closely with many different types of customers. So one week I'll be interacting with a company that makes large air compressors, the next week with a medical device company, and the next week a company that produces dishwashers for restaurants. Every company has different needs and ways they do business.
The most difficult part of the job is not having anything at the end of the effort but a purchase order (PO). As an engineer I was trained that the end result of any effort would probably be some finished design or product. But selling software means that the end result is a piece of paper from a customer with a PO.
1.) I strongly encourage you to work in a group environment as much as possible. I can't name many activities or jobs that we do in which the job is a solo activity.
2.) Try to get comfortable addressing groups of people. Comfort in front of a large audience is a valuable skill.
3.) Be flexible. The world of technology is constantly changing.
Click the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .
Click the Request Info buttons to request more information from a representative at the school
Argosy University offers doctoral, master's, and bachelor's degree programs to students through its eight colleges.
As a student at South University, Online Programs, you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.
We are committed to helping you achieve your goals and complete your degree as quickly as possible.
The Forbes School of Business® combines the power and flexibility of online learning with high-quality, topical Forbes content.
Regent University prepares students with the knowledge to excel and the faith to live with purpose.
The Secret to Getting Ahead is Getting Started
Turn your talents into a career at nationally recognized and accredited Platt College.
Choosing a school and a new career path can be a very overwhelming process.
Colorado State University-Global Campus
Colorado State University-Global Campus (CSU-Global) offers career relevant bachelor’s and master’s degree programs for working adults and nontraditional learners.
The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.
Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
Most stories include:
Please also see our detailed information about Sales Managers, including: