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Career Story: Temp Agency Staffing Director

Temp Agency Staffing Director

Job Title: Managing Director

Type of Company: My company is one of the largest IT staffing firms in the US. We place technical consultants onsite at on a temporary and temp-to-permanent basis.

Education: BA, English, SUNY Potsdam

Previous Experience: I've worked as an English teacher, and as a tech recruiter and an account manager for my current company.

Job Tasks: I am currently in charge of the Boston branch of a national technical staffing firm. I've been with them for over 8 years and have held three titles during that time; Technical Recruiter, Account Manager, and most currently, Managing Director. Day-to-day I am responsible for coordinating, directing, and coaching a sales team that is responsible for seeking out and establishing relationships with current/potential clients, as well as overseeing the technical recruiters who work on finding qualified IT professionals for our clients.

My days include: running daily office-wide meetings to get focused on the day's tasks, meeting with my delivery manager to help prioritize our clients' requirements, spending time with recruiters and account managers to help develop their skills, and spending time on the road at current and prospective client locations to help further our business partnerships.

Best and Worst Parts of the Job: The best part of my job is getting to work with such a diverse number of people. In our technical recruiter role, many of our employees are fresh out of college or have only been in a professional career for a few years. Most of them have never recruited before so we are responsible for teaching them the 'ropes' of recruiting: searching resume databases, calling on potential candidates, and 'bio-ing' them... collecting biographic information on them to figure out whether or not they might be qualified to perform a certain job duty. Our technical recruiters graduate into the account management role) and this is typically their first opportunity in sales. It is the AM's responsibility to sell our service to our prospective clients. The best part of my job, hands down, is working with the TR's and AM's and helping them to get better at their jobs. It is a great thing to watch someone come into our company as an 'entry-level' employee only to see them grow into a seasoned business professional over the years.

The worst part of my job is the long hours!

Job Tips: Get comfortable communicating with people at all levels. Take lots of speech and presentation courses. Learn how to listen to people and how to take great notes. Intelligence, enthusiasm, and desire will get you far, but great communication skill is truly an art.

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