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Career Story: Secretary At Small Software Company

Secretary At Small Software Company

Job Title: Assistant To The President And CEO

Type of Company: My company makes a software debugger.

Education: BS, Business Administration, Becker College •• AS, Administrative Assistant, Becker College

Previous Experience: I started out in administrative roles, but later switched to marketing and account management. I went back to administrative work when I got married and started having children.

Job Tasks: Although my job title is "Assistant to the President and CEO," I also support the sales, IT and business development departments and manage our office facilities. My primary duties revolve around my boss and I make sure, for example, that he has everything he needs for his daily meetings; I also manage his calendar and coordinate his travel arrangements. But when I'm not doing that, I have a host of other duties to keep me on my toes: I send out mailings, do research on new sales leads and enter information in our database. On other occasions, I serve as a liaison with our international resellers and provide them with the leads that come in to our website. And, as if that weren't enough, I answer the phones, collect the mail, stock our pantry and order our office supplies.

But organizing our corporate events is my favorite task....from the summer party to our holiday season gala -- not to mention all the monthly company meetings and occasional breakfast and afternoon socials. Because I have dealings with everyone, I'm the "eyes and ears" of the company, surveying what goes on within its halls and helping keep our CEO thoroughly briefed, so that he can ensure his employees are satisfied and that they have what they need.

Best and Worst Parts of the Job: The best part of my job is that it's not the same thing every day. I work for a small company and enjoy wearing multiple hats. It keeps my days from being repetitive and I learn something new all the time. I like the people whom I work with as well.

The worst part I would say is trying to set priorities and get all my work done in the time I have available. This can be even more challenging when I'm working on projects for a number of people, all of whom want things post haste.

Job Tips:
1.) Maintain your professionalism: no matter how chummy you may have gotten with people in the office, keep things business-like. 2.) Always look for ways to help: you'll get to know people and, more importantly, perhaps, you'll be viewed as a dependable person. 3.) Join some professional groups and/or social networks: expanding your contacts can turn out to be very helpful.

Additional Thoughts: People respond well to a friendly and courteous administrative assistant. Even on your bad days, keep your personal stuff inside and always be willing to help.

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