Job Title: Business Systems Analyst
Type of Company: My company deals in insurance and annuities.
Education: High School
Previous Experience: I have been with the company many years and worked in telecommunications then with application management. I discovered I liked the application management and decided to apply for a position analyzing application processes and how to improve them.
Job Tasks: I work on product enhancements within the company. I receive requirements from a business area listing what their needs are and do analysis to ensure how the system(s) or application(s) will handle these new requirements. A typical day usually involves many meetings so I can identify any outstanding questions or concerns I may have with the users needs. I spend a lot of time looking at the current functionality of the existing application and what changes would needed to be made to accommodate the new requirements. Once I am comfortable with my findings, then I write up a functional requirements document. This document consists of various parts to help me lay out the new requirements. I have to include an overview of why I am making this change, any assumptions, restrictions that we need to comply with. I have to list users who are affected and provide a diagram of how the system works, showing both the current and future process. Then I break each of the requirements down into use cases. Each of the cases states what we are trying to achieve (managing a new account, for example) and what the business requirements are, as well as how they need to be set up. I have to describe any data changes that are needed to external systems to accommodate these changes as well. Once I've compiled all this information, I have to walk through your documents with the business/technical people/quality control people etc. to ensure I have captured everything and everyone understands what is trying to be achieved.
Best and Worst Parts of the Job: The best part of my job is "most" of the people I meet with are very upbeat and dependable. I've found a project runs much more smoothly when you have a good team that can collaborate well.
The worse part of my job is it can be stressful. I deal with new products that need to be sold, so you are continually under a tight deadline. The documents I produce affect withdrawals and exchanges) and if I mess up it could cost the company money.
Job Tips: I would recommend that you take the necessary courses if you are pursuing this career. I basically came from little background or knowledge and it takes awhile to develop an analytical thought process. This type of job requires you to learn a lot about a company in a short period of time, including the company's terminology and what they do. It can be difficult trying to understand what others are saying when you don't have a good understanding of the type of company you work for (ex. annuities has very specific terminology for what they do). Take advantage of onsite/online classes that your company offers.
Additional Thoughts: I feel to be a good systems analyst, you need to go in with an open attitude. You may be overwhelmed in the beginning, but eventually you'll get there. Ask as many questions as you can, even if you feel they don't make sense. In the beginning I would sometimes just pretend I knew what people where talking about and I was clueless. Now I interrupt when I need clarification. It's impossible to go back and write requirements if you truly don't have a good handle on what you need to present.
Click the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .
Click the Request Info buttons to request more information from a representative at the school
Love solving problems with technology? Make it into a career with a degree from GCU!
Turn your talents into a career at nationally recognized and accredited Platt College.
At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.
Earn your graduate degree online with Northcentral University.
ABCO Technology is an accredited computer training academy that offers diploma programs for individual students, professionals and companies to learn different areas of Information technology and seek gainful employment.
Founded by the Society of Jesus in 1851, Saint Joseph's University (SJU) has been developing the minds and abilities of men and women in a challenging academic environment steeped in the enriching Jesuit tradition of cura personalis (care of the entire person).
Advance your information technology career with a respected degree from Coleman University.
Welcome to Argosy University
Argosy University offers doctoral, master's, and bachelor's degree programs to students through its eight colleges: College of Behavioral Sciences, Graduate School of Business and Management, College of Education, College of Health Sciences, College of Arts and Sciences, College of Creative Arts and Design, College of Clinical Psychology and Western State College of Law at Argosy University as well as certificate programs in many areas.
San Joaquin Valley College - A Private Junior College.
You can get started on a new career with Institute of Technology.
For more information about our graduation rates, the median debt of students who completed the program, and other important information, please visit our website at www.iot.edu/disclosure
The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.
Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
Most stories include:
Please also see our detailed information about Computer Systems Analysts, including: