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Career Story: Information Engineer For An Insurance Company

Information Engineer For An Insurance Company

Job Title: Information Engineer

Type of Company: I work for a large property/casualty insurance company. We write insurance for auto, boat, property and valuable items.

Education: BS, Information Systems, Salve Regina College (Newport, RI)

Previous Experience: I started as a computer programmer for a large insurance company and then moved to another large insurance company and worked my way up to project technical lead and IT designer.

Job Tasks: I receive project assignments and start working with my co-workers to deliver the project. We begin by identifying the customer's needs and documenting them. We then do analysis and design of how to support the customers needs within the computer systems. Once a design is completed, the computer programming is done. After the programming is completed, all work is thoroughly tested to fix any possible bugs and to ensure what was developed meets the customer's needs. In the end, the work is implemented in the company's computer system across the country for the customers to use.

As an information engineer, you need to understand the computer system you support as well as the type of business you support. A good balance of both technical and business knowledge is very important to make yourself valuable to the company.

Best and Worst Parts of the Job: The best part of the job is the collaboration between different areas within the company to create a project team and deliver a high quality, valuable product to the customer. The team work that it takes to see a project through is very rewarding.

The worst part of the job can be the hours. When schedules are tight, extra hours are needed to meet our goals. We also work alternate work schedules when needed and deliver support across the country during the weekend so that there is minimal impact to the people using the computer systems.

Job Tips:
1. Keep a balance of technical and business knowledge to stay valuable. 2. Work hard to keep up on current technology being used in the workplace. 3. Communication skills are key to ensure that interactions with the customers are smooth and open. An effort to clearly understand your customer's needs is key to a successful project implementation.

Additional Thoughts: Having a job in a large insurance company is not always glamorous and exciting. But it is a satisfying job that has good compensation, decent hours most of the time and it doesn't interfere often in your personal life.

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