Job Title: System Designer
Type of Company: I work for a corporation formed by two prominent local hospitals that allows their organizations and affiliated institutions to leverage shared resources for IT and other infrastructure functions.
Education: BS, Business Administration & Management, Salem State College (Salem, MA)
Previous Experience: I worked various customer service jobs at Blue Cross Blue Shield that led me to doing tech support for electronic billing. I then networked a position as a support engineer at IDX Systems (now GE Healthcare) and went on to work at Partners Healthcare supporting Dana Farber's IDX system. I now work in production support in the Longitudinal Medical Record Team.
Job Tasks: My job primarily is to do programming support for a web-based medical records application. Problems with the application are reported to my team and we work to resolve them, either by fixing them ourselves or working with another programmer. For instance, if a doctor or nurse is entering information, like a note, into a patient's record and finds he cannot file it, we'd investigate what failed. (Was the system unavailable? Was incorrect data being entered? Or was something else at work?)
Best and Worst Parts of the Job: The best part of my job is having an opportunity to learn to use existing programming skills and learn new programming techniques and new ways to create solutions to problems our users encounter. Our application has a very high profile; not only is it used for electronic medical records, many other applications within our environment use it to share and provide patient data in a secure way. We have many opportunities to help shape how the application works.
The worst part of the job is that, thanks to the complexity of the application, it is often hard to figure out why a particular feature was coded to work a certain way. So deciding if a user complaint is truly a bug or simply a design choice can be tough.
1. You can build on job experience even if it's not directly related to healthcare. I came out of a retail career and used my customer service experience to get a job providing customer service in health insurance. Gaining experience in health insurance concepts this way allowed me to use that understanding when I started supporting billing software at Blue Cross and Support/Programming at IDX.
2. Network with friends, especially if they are already in the industry, and be ready to return the favor when they are looking. They can give you tips and relate experiences that really help prepare you for interviews and give you an understanding of the industry.
3. Read trade magazines and always look for educational opportunities in your field. Keeping abreast of this information can really help if you need to make a job change or need to improve skills in a particular area to stay employable.
These schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).
Request info from multiple schools, by clicking the Request Info links.
ABCO Technology is an accredited computer training academy that offers diploma programs for individual students, professionals and companies to learn different areas of Information technology and seek gainful employment.
Turn your talents into a career at nationally recognized and accredited Platt College.
Study online with California University of Pennsylvania.
The Secret to Getting Ahead is Getting Started
You’re serious about success. With your busy schedule and the desire to move your career forward, you can earn an accredited associate, bachelors or master’s degree at a pace that works for you anywhere, anytime, 24/7.
At AIU, the Serious U, you can get started to get ahead.
As a student at South University, Online Programs, you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.
Only Coding Dojo teaches five full stacks of the industry’s most in-demand web and mobile development technologies and languages with its onsite flex bootcamp.
Learning at Full Sail University has always centered around interaction and the exchange of ideas. Our online curriculum fully embraces this philosophy.
Liberty University provides a world-class education with a solid Christian foundation, equipping men and women with the values, knowledge, and skills essential for success in every aspect of life.
NU has been educating leaders since 1934 at our campus near Seattle. If you have a dream, we can help make it possible.
The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.
Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
Most stories include:
Please also see our detailed information about Software Engineers For Systems, including: