Job Title: Tax Collector
Type of Company: I work for a municipality in Connecticut.
Education: BA, University of Connecticut
Previous Experience: I worked for the town in various positions, leading up to the Tax Collector's position.
Job Tasks: My job is regulated by state and local statutes. Everything I do on a day-to-day basis is governed by these statutes. I am responsible for collecting money that is budgeted on a yearly basis for our town to spend. I also deal with bankruptcies and foreclosures in my town. July and January are my town's collection months, and we are very busy during these two months. My office works closely with our town's Assessor's office, helping to assist in refunds and tax credits. We also work with the Department of Motor Vehicles. Anyone who hasn't paid their local motor vehicle taxes is not allowed to register until the taxes are paid. Because my office has a staff of two people, my co-worker and I share all responsibilities. At any given time, we are answering phones, preparing tax receipts, making bank deposits, and most importantly, balancing the spreadsheet where we record our receipts. There are auditors who check on our activities, and we need to keep the most accurate records of monies brought in and refunds and adjustments given, and why. If our auditors find a discrepancy in our figures, we need to be able to show them how it got there.
Best and Worst Parts of the Job: The best part of my job is working with the public. I feel that I bring a lot of integrity to my job, that I am an honest person and that my town can rely on me to do a good job. I feel fortunate to be surrounded by many quality workers in my building and in my office.
The worst part of my job is seeing people who are struggling and unable to pay their own taxes. We do try to help people, and provide them with payment plans.
Job Tips: You will need to become state certified to become a tax collector. You will need to attend five CCMA state run courses, pass an exam for each class, and then sit for a cumulative exam after all five courses have been completed. You will also need to have three years experience in a tax office prior to receiving a certification.
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