Career Story: Training And Technical Publications Writer

Training And Technical Publications Writer

Job Title: Training & Technical Publications Developer (Technical Writer)

Education: BA in English, Southern Adventist University •• BA in Print Journalism, Southern Adventist University

Previous Experience: I took an internship with the company doing the same thing. I had the first contact at a career fair at my university. The internship turned into a full-time job.

Job Tasks: I learn how the software works, then I write the user documentation (help manuals, quick reference cards, etc.) for it. I work with subject matter experts in our IT department for clarification on how the software works and with the business sponsor (the person with our company that is requesting the software) for clarification on how our company will be using the software.

I work with our Clinical Services department to help wordsmith their clinical policies. I format manuals in our official policy and proofread and polish them. I proofread everything written in the company. The HR department sometimes needs training on soft skills. I can help with those too. Basically, the job is to write whatever is needed and either research it, learn it on my own or talk to someone who knows the subject matter.

Best and Worst Parts of the Job: The variety of work is the best thing. I also enjoy working in somewhat of a team. This job is for social people who can go to meetings and work with others to get the necessary information.

The worst part of the job currently is probaby the lack of room for growth. Someone has to do the actual work and the work always has to be done. Unless your company or department is growing and there is room for you to grow into a management role, you may be doing the same thing for years and years.

Job Tips:
1. Degrees in English and Journalism are more widely accepted than degrees in actual technical writing. If you are going to get a degree in technical writing, consider double majoring or at least getting a minor in English. It will help with writing. Technical writing degrees do not teach enough grammar.

2. Learn as much as you can about all the software you can. From Publisher to FrameMaker, Word and Acrobat. We sit at the computer all day, so it is helpful if you know how to use it.

3. If you are shy, get over it. You have to talk to people to be in this business.

Popular Schools offering Technical Writing Programs

quickinfoClick the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .

Click the Request Info buttons to request more information from a representative at the school

Matching School Ads

Learning at Full Sail University has always centered around interaction and the exchange of ideas. Our online curriculum fully embraces this philosophy.

  • Programs: Creative Writing, Master of Fine Arts (Online), Creative Writing for Entertainment, Bachelor of Fine Arts
  • Degrees: Master, Bachelor
Matching School Ads

Additional Career Stories for Technical Writers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Technical Writers, including:

Back to Top
SPEAK TO AN ADVISOR 1.844.285.6104