Job Title: Director Of Field Support
Type of Company: I work for a franchise organization in the talent acquisition business. We sell franchises for individuals looking to own their firm, helping other individuals find employment; our organization also supports these franchise owners with training, materials, programs, etc.
Education: BA, Business Administration
Previous Experience: I was a director of two other field support programs for a major competitor in the talent acquisition business. Prior to that I was a recruiter for thirteen years.
Job Tasks: I train and assist talent recruiters (or "headhunters") who have recently purchased one of our talent acquisition franchises. I coach and counsel these franchise owners in the daily operation of the business, helping them learn to write contracts, sell their services or close a deal with a prospective client. I also develop and deliver training classes and supplemental documentation to teach our owners all aspects of the business.
Best and Worst Parts of the Job: The worst part of the job is that our business is essentially a 100% commission business; the franchise owners do not make money unless a client hires a candidate they have presented. An owner can spend hours working on an assignment, making hundreds of phone calls with no results. He can find a candidate who's interested and interviews for a position and then turns the job down -- once again, no commission. As a consequence it can take anywhere from a month to four months for someone with a franchise to make any money. I work for the corporate office, where we generate income from the royalty payments that the franchise owners have agreed to pay us, and if they aren't making money, they're unable to pay us.
On the other hand, when a candidate does accept a position, the recruiter will typically make 25 - 30% of that individual's base salary, so the average fee per placement is in the $12 - 20,000 range (and in some lines of work, the average fees can go much higher, up to $40,000-$50,000). If an owner makes a placement a month, his business can be lucrative. So much of what I do is developing relationships with clients and candidates in a particular niche or industry segment. It is exciting to know you are 'master' of a particular space and clients/candidates reach out to you because of your knowledge.
Another challenging aspect of the job is that we deal with rejection a lot of the time. We make 100 calls a day and only get through to 15 or 20 people; we get voice mail more often than not. We need to entice a client to let us take an assignment as well as get a candidate interested enough in our opportunity to interview for a new position. So we have two functions which also keeps it exciting and interesting on a daily basis.
Job Tips: Anyone interested in recruiting needs to feel comfortable working on commission and developing his own business. This means having the drive to excel. Your motivation can be purely monetary or more altruistic, but whatever it is, internal motivation has to be there. It also requires a lot of common sense and the ability to engage people in conversation. A knowledge of a particular industry is not necessarily required but having the ability to learn an industry and become an expert is critical.
These schools offer particularly quick info upon request, and we have written detailed profiles for each (click school names to see the profiles).
Request info from multiple schools, by clicking the Request Info links.
For over 35 years, Keiser University has provided student-centered, quality career education. Keiser University Online offers degree programs online to prepare students for in-demand professions.
Earn your graduate degree online with Northcentral University.
Colorado State University-Global Campus
Colorado State University-Global Campus (CSU-Global) recently received state approval to enroll students with little to no prior college experience. To help ensure student success, the university has created a program especially for these students who plan on starting their college experience for the first time with us.
Earn your Master's degree online from Norwich University.
Pursue your MBA or MSEd online.
The Secret to Getting Ahead is Getting Started
San Joaquin Valley College - A Private Junior College.
You can get started on a new career with Institute of Technology.
For more information about our graduation rates, the median debt of students who completed the program, and other important information, please visit our website at www.iot.edu/disclosure
Liberty University provides a world-class education with a solid Christian foundation, equipping men and women with the values, knowledge, and skills essential for success in every aspect of life.
Study online with University of Maryland at College Park.
The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.
Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
Most stories include:
Please also see our detailed information about Training And Development Managers, including: