Job Title: Senior Learning & Organizational Development Manager
Type of Company: Healthcare - Outpatient Primary Healthcare and Medical Specialities
Education: BA, Psychology, Brown University M.Ed. Counseling, Boston College CAES (Certificate of Advanced Education Studies), Boston College
Previous Experience: I have been a learning and organizational development consultant, a director of training and training manager, a senior training and organizational development specialist, a school psychologist and day treatment specialist.
Job Tasks: These days I design and implement organizational development initiatives aimed at improving teamwork, communication, retention and productivity for senior management, physicians and all levels of staff at an outpatient clinic. I also develop learning programs that incorporate state-of-the-art adult learning research and techniques. A few of the programs and workshops I've developed this year include a work-life balance retreat for couples, a personal growth retreat and seminars on managing change, presentation skills, extraordinary leaders and managing relationships.
Part of my job is coaching staff and managers to develop their professional skills and improve their ability to work well with other staff and patients. Once or twice a month I shadow a doctor's patients and then give the physician and other staff feedback on their customer service and any suggestions for improving how they work with patients or the clinic.
Best and Worst Parts of the Job: Best part, I get to meet different people in the organization from the president and senior managers to front line staff and the secretaries who greet patients. Even though I don't provide direct patient care, I hope to have an impact on the staff and clinicians who do. My role contributes to staff satisfaction and professional development which are key factors in maintaining employee morale.
1. Learning how to be comfortable speaking in front of a group can be learned. I used to be shy and hated even raising my hand in high school and now make presentations to groups of up to 350 people.
2. If you get a charge out of watching other people have that "aha" moment where they are able to grasp a new concept that will help them handle a difficult situation differently or encourage them to grow, consider training, learning or organizational development as a career.
Additional Thoughts: I had no idea this type of career existed until after graduate school. I had majored in psychology and went on to become a school psychologist. While I enjoyed working with students, I found the routine of doing evaluations and all the paperwork a bore. I switched into training where I have more varied work -- not that there aren't boring components. Putting together handouts, setting up and cleaning up after a class and figuring out schedules can be pretty tedious.
Click the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .
Click the Request Info buttons to request more information from a representative at the school
Congratulations! Your interest in Independence University is an important first step toward changing your life. A career-focused degree is the key to a career with a potentially higher income, better benefits, and more satisfaction.
San Joaquin Valley College - A Private Junior College.
Earn your graduate degree online with Northcentral University.
Founded by the Society of Jesus in 1851, Saint Joseph's University (SJU) has been developing the minds and abilities of men and women in a challenging academic environment steeped in the enriching Jesuit tradition of cura personalis (care of the entire person).
Change the World with American University
Be a part of something bigger than yourself.
Pursue your education at Ohio Christian University.
Welcome to Argosy University
Argosy University offers doctoral, master's, and bachelor's degree programs to students through its eight colleges: College of Behavioral Sciences, Graduate School of Business and Management, College of Education, College of Health Sciences, College of Arts and Sciences, College of Creative Arts and Design, College of Clinical Psychology and Western State College of Law at Argosy University as well as certificate programs in many areas.
You can advance your career with a degree from Charter College Online.
You can get started on a new career with Institute of Technology.
For more information about our graduation rates, the median debt of students who completed the program, and other important information, please visit our website at www.iot.edu/disclosure
Since 1888, The University of Scranton has grounded its education in Catholic and Jesuit principles based on intellectual growth and integrity, all of which shape the online master’s and certificate programs.
The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.
Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
Most stories include:
Please also see our detailed information about Training And Development Managers, including: