dcsimg

Career Story: Training Supervisor For A Hospital It Contracting Company

Training Supervisor For A Hospital It Contracting Company

Job Title: Supervisor

Type of Company: I work for a company that creates and maintains information technology systems for the healthcare environment.

Education: BA, Marymount University •• Certificate, New York Institute of Photography

Previous Experience: I worked for a bank for about 3 years in various customer service roles. Then I went on to work for a home health agency doing everything from staffing and scheduling to marketing, human resources and billing and contracts. I am now working as a supervisor.

Job Tasks: My team is responsible for training our customers on how the software system they just purchased works. We bring them to our offices and immerse them in a very intense three-day seminar. After they return to the hospital, we're one of several groups who begin delivering software to the site and installing it. we also serve as a customer service team, working with the hospital to answer questions and troubleshoot problems. My responsibility in all of this is to oversee the work of my subordinates. I have to monitor my team, write quarterly reviews on them and mentor them and foster their careers.

Best and Worst Parts of the Job: Best? When customers are happy. When I get to see that my team has succeeded at something. When a project that I have been working on for a very long time has been completed.

The worst parts of my job are working with people who are disrespectful of authority. People who believe that they are OWED a job and that they should get paid for showing up. People who have no accountability.

Job Tips: When you are in management, people watch you and they watch your every move. You have to be upstanding, and you have to be what your team expects of you. In today's society, there is no such thing as people with seniority and titles getting benefits... Often the managers are the ones working two or three times as hard as the new folks.

Additional Thoughts: What has surprised me the most at this point in my life is how little my college degree matters. If I were to do it all again, I would major in liberal arts.

Popular Schools offering Corporate Training Programs

quickinfoClick the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .

Click the Request Info buttons to request more information from a representative at the school

Matching School Ads

Earn your graduate degree online with Northcentral University.

  • Programs: Human Resources Management - PhD in Bus. Admin., Human Resources Management - D.B.A., Human Resource Management - BBA, more...
  • Degrees: Doctorate, Bachelor, Master

Since 1977, Keiser University has provided quality student-centered, career-focused education.

  • Programs: Master of Business Administration, MBA - Leadership
  • Degrees: Master

Founded by the Society of Jesus in 1851, Saint Joseph's University (SJU) has been developing the minds and abilities of men and women in a challenging academic environment steeped in the enriching Jesuit tradition of cura personalis (care of the entire person).

  • Programs: MS in Strategic Human Resource Management
  • Degrees: Master
California College San Diego
National City, San Diego, San Marcos

The Secret to Getting Ahead is Getting Started

  • Programs: Business Administration - Human Resources (BS), Business Administration (BS)
  • Degrees: Bachelor

Welcome to Argosy University

Argosy University offers doctoral, master's, and bachelor's degree programs to students through its eight colleges:  College of Behavioral Sciences, Graduate School of Business and Management, College of Education,  College of Health Sciences, College of Arts and Sciences, College of Creative Arts and Design, College of Clinical Psychology and Western State College of Law at Argosy University as well as certificate programs in many areas.

  • Programs: Human Resource Management (MS), Business Administration - Human Resource Management (BS) (Online), Business Administration (BS), more...
  • Degrees: Master, Bachelor, Associate

Change the World with American University

Be a part of something bigger than yourself.

  • Programs: Graduate Certificate in Human Resource Analytics and Mangement , Master of Science in Human Resource Analytics and Management
  • Degrees: Certificate, Master

Congratulations! Your interest in Independence University is an important first step toward changing your life. A career-focused degree is the key to a career with a potentially higher income, better benefits, and more satisfaction.

  • Programs: Business Administration - Human Resources (BS), Business Administration (BS), Business Administration - New Media Marketing (BS)
  • Degrees: Bachelor

You can get started on a new career with Institute of Technology.

For more information about our graduation rates, the median debt of students who completed the program, and other important information, please visit our website at www.iot.edu/disclosure

  • Programs: Human Resource Administrator - AAS
  • Degrees: Associate

You can advance your career with a degree from Charter College Online.

  • Programs: Certificate - Business Office Administration
  • Degrees: Certificate

Pursue your education at Ohio Christian University.

  • Programs: Master of Business Administration, Associate of Arts in Business - Agribusiness
  • Degrees: Master, Associate
Matching School Ads
You are visiting:

Find a school near you

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Training And Development Managers, including:

Back to Top