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Job Title: Trainer/Instructional Designer
Type of Company: A advertising firm which specializes in promote client goods and services via the internet.
Education: BA, Psychology, University of Delaware •• M.Ed., University of Massachusetts ••
Previous Experience: I worked as a training assistant and coordinator.
Job Tasks: As a trainer, I spend most of my time in the classroom offering workshops around various technical and interpersonal skills needed to be successful in my company. Specifically, I look at how the performance of a workgroup is -- strong, ok, not so good -- and compare that to where the managers want them to be. Then I design a training workshop to provide the skills to help the team reach their highest performance.
Think of this as like your teacher in the classroom, but instead of teaching history and math, I am teaching computer applications and industry/product information. When adults enter the work force, they often have to learn industry specific skills and company processes. It's like learning to drive a car; you have seen someone you know do it, but you still have to go to class to learn how, and you still have to practice it.
Training in the workforce is just like that.
Best and Worst Parts of the Job: The best part of my job is meeting all the people who work at my company and helping them learn what they need to learn to be successful.
The worst part of my job is that sometimes I make recommendations for training and because of time and money, leadership does not want to implement them.
Job Tips:
1. As scary as it may be, practice speaking in front of groups and classes whenever you can.
2. Be open to the idea that learning does not end when you graduate high school or college.
3. Take an entry-level coordinator role in an established training department where you can observe trainers in action. Take notes on their style and try to mirror that.
Additional Thoughts: The most important personal qualities for success are: good sense of humor, comfort working with a variety of people, ability to explain complicated things to someone.
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