Job Title: Account Executive, Consultant, Facilitator
Type of Company: My company helps other company hire and improve performance of their staff.
Education: BA, History, Wellesley College
Previous Experience: I have worked as a retail bank manager and as Vice-President of Client Services for Global Financial Institutions of a multinational bank.
Job Tasks: I primarily work with Human Resource professionals, directors of training departments and senior executives to provide training on skills that will help their employees do their job betters. The types of skills training my company does are sales, service, leadership, team and personal development. My niche is to provide leadership and personal growth and communications training.
Best and Worst Parts of the Job: Working with interesting people in different industries is the best part of my job. The worst part of my job is prospecting for new clients in a tough economy. Typically our business comes from referrals but in this tough economic climate we have had to do more cold calling to find clients.
Job Tips: I suggest that if you are interested in Training and Development as a career you get experience as a manager or an individual contributor in another field first so that you can be more credible when you have to train people.
There are a lot of people in training and development and a lot of people who are trainers. Many large companies have laid off trainers and people in training and development so there are many people with a lot of experience vying for those jobs. If you can start in another part of a company and then move into training and development you would likely have a better chance of breaking into the field.
Additional Thoughts: To be a facilitator it is important to have good presentation skills, so take courses on making presentations and facilitation skills in college.
Any time you have an opportunity to get certified in a training program for free (or for very little money), you should take advantage of it. Then seek out opportunities to train that course as soon as possible so that your time spent learning it goes to good use.
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Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.
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