Job Title: Senior Training Specialist
Type of Company: A sports media company based in Bristol, CT
Education: BS, Business, University of Connecticut MBA, University of Hartford
Previous Experience: I did payroll and scheduling of employees at an entertainment company based in Orlando, FL after graduating from college.
Job Tasks: My primary responsibility is to design courses and teach them to the employees at my company. Our department works closely with all other departments and executives in the company to ensure that the skills and behaviors they want their employees to have on the job are being trained and developed.
In addition, I am also responsible for measuring their effectiveness. Did the employees learn and did they retain the key concepts in class that I taught? We measure our effectiveness by designing and distributing course surveys. Once the results for the surveys come in, we review the data and determine which parts of our classes need to be changed or modified.
Lastly, our learning team is also responsible for assisting our employees in career development.
Best and Worst Parts of the Job: The best part of my job is that I have the opportunity to work with all departments across the company. This allows me to travel all over the country and meet many of our employees face to face. In addition, I also have the opportunity to help employees learn, grow and develop their careers. Lastly, I also have the flexibility to be creative in my job.
The worst thing about my job is measuring the effectiveness of our training classes.
Job Tips: Become a student of the industry you want to get into. If you want to be in the media world, continue to read about the changing technology, the new trends, etc.
Take a statistics class to learn how to figure out your return on investment. Your bosses may ask what your value to the company is one day.
Additional Thoughts: Most people who are interested in working on a training and organizational development team tend to see only the glamorous side (traveling and training in a classroom). A great amount of work goes into preparing for these classes and most times we arrive about an hour before class and tend to stay 1-2 hours after class, which can make for long days.
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