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Administrative Services Managers picture    Administrative Services Managers image

Administrative Managers

Administrative managers ensure that the administrative support team operates efficiently. In order to meet objectives an administrative manager plans, coordinates and organizes employees' activities. Implementing new company policies is part of the occupation. Administrative managers are employed in virtually all industries.

Effective administrative managers know the strength and weaknesses of staff members, the time required to complete tasks and the results that are required. They ensure the work meets established quality standards. Those in administrative management also provide deadlines to their staff members.

A good administrative manager might improve procedures and delete outdated practices. Those in administrative management need to inform higher level managers when newly implemented procedures are not working effectively.

Administrative managers along with financial, production, purchasing and marketing managers are regarded as functional managers. Administrative services manager is a popular job title. Administrative services managers oversee the numerous support services that help a company or organization operate efficiently.

Administrative managers often act as a liaison between administrative staff and managerial staff members. They also keep upper management informed of their progress and any problems they need assistance or advice to solve. They typically provide upper management with progress reports.

If the company is unionized they must have a thorough understanding of the labor management agreements and they might meet with union representatives to talk about work problems or grievances.

Responsibilities

  • Resolve conflicts that occur among staff members
  • Review the work of staff personnel
  • Manage quality and cost control
  • Evaluate every workers' performance
  • Collect, adapt, store and distribute information within a company
  • Interview and evaluate job candidates
  • Provide orientation to new employees
  • Provide training to new workers, such as training with the company's computer system
  • Offer training for new software and office equipment to experienced employees
  • Restructure workflow

Job Characteristics

Most administrative managers work 40 hours per week, however some companies operate around the clock, thus some managers might have to work nights, weekends and holidays. Good communication, organizational, motivational, time management and interpersonal skills are important for the job. An administrative manager should be detailed oriented, have effective coaching and leadership abilities and have good problem solving skills.

Employment Outlook

According to the Bureau of Labor Statistics, from 2006 to 2016 employment is expected to grow by 6% for office and administrative support supervisors and managers, which is slower than average for all occupations. The demand for office and administrative support supervisors and managers is primarily determined by the demand for administrative support employees. In addition, organizational restructuring might lower the demand for some managerial jobs and give more responsibility to office and administrative support supervisors.

Those seeking administrative supervisor and manager positions may encounter keen competition since the number of candidates should significantly exceed the number of job openings. In 2006, the median annual earnings of office and administrative support supervisors and managers was $43,510. The top ten percent earned over $71,340. Some office administrative support managers and supervisors may receive bonuses and/or stock options.

Education, Certification, and Licensing

Companies often promote administrative support employees from their organization into administrative management and administrative supervisor positions. Several years of experience is typically required to move up to an administrative manager position. Workers must demonstrate they have the ability to be effective in a management position. A solid foundation with the company's computer system helps in acquiring an administrative management job.

Some employers require a bachelor's or an associate degree or some post-secondary education for an administrative management job. Courses in project management, time management and interpersonal relations are beneficial. Administrative managers seeking to move up to higher level positions may need a college degree.

Resources

Major Employers

The top employment industries for administrative managers are wholesalers, banks, retail businesses, government agencies, healthcare facilities, business service companies, insurance companies and schools.

Schools for Administrative Services Managers are listed in the Browse Schools Section.

Metro Areas Sorted by Total Employment for:
Administrative Services Managers

Listed below are metro areas sorted by the total number of people employed in Administrative Services Managers jobs , as of 2016

2016 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov; 2014-24 State Occupational Projections, Projections Central, projectionscentral.com

     
Metro Area (Alabama) Total Employment Annual Median Salary
Birmingham 230 $89,040
Hoover 230 $89,040
Huntsville 160 $95,650
Montgomery 50 $85,090
Mobile 30 $88,240
     
Metro Area (Alaska) Total Employment Annual Median Salary
Anchorage 260 $93,780
Fairbanks 90 $76,720
     
Metro Area (Arizona) Total Employment Annual Median Salary
Mesa 5330 $77,910
Phoenix 5330 $77,910
Scottsdale 5330 $77,910
Tucson 730 $68,210
Flagstaff 220 $67,350
Yuma 110 $62,490
Prescott 100 $72,940
Lake Havasu City 80 $70,650
Kingman 80 $70,650
Douglas 50 $65,260
Sierra Vista 50 $65,260
     
Metro Area (Arkansas) Total Employment Annual Median Salary
Conway 780 $73,310
North Little Rock 780 $73,310
Little Rock 780 $73,310
Jonesboro 60 $63,900
Hot Springs 40 $61,440
Pine Bluff 40 $83,310
     
Metro Area (California) Total Employment Annual Median Salary
Los Angeles 15860 $98,980
Long Beach 15860 $98,980
Anaheim 15860 $98,980
Oakland 6640 $106,810
San Francisco 6640 $106,810
Hayward 6640 $106,810
Carlsbad 3550 $82,670
San Diego 3550 $82,670
Santa Clara 3010 $122,540
Sunnyvale 3010 $122,540
San Jose 3010 $122,540
Arden 2150 $87,160
Arcade 2150 $87,160
Roseville 2150 $87,160
Sacramento 2150 $87,160
Fresno 750 $77,460
Ventura 560 $93,520
Oxnard 560 $93,520
Thousand Oaks 560 $93,520
Santa Rosa 460 $91,620
Bakersfield 430 $94,400
Santa Maria 400 $94,380
Santa Barbara 400 $94,380
Stockton 320 $77,130
Lodi 320 $77,130
Salinas 280 $89,410
Modesto 280 $91,310
Watsonville 280 $91,480
Santa Cruz 280 $91,480
Vallejo 280 $103,200
Fairfield 280 $103,200
Visalia 240 $72,280
Porterville 240 $72,280
San Luis Obispo 160 $81,230
Paso Robles 160 $81,230
Arroyo Grande 160 $81,230
Redding 130 $70,800
Chico 130 $79,960
Napa 130 $95,640
El Centro 90 $78,980
Merced 80 $97,550
Yuba City 70 $78,950
Corcoran 60 $80,250
Hanford 60 $80,250
Madera 60 $80,730
Ontario N/A $92,140
Riverside N/A $92,140
San Bernardino N/A $92,140
     
Metro Area (Colorado) Total Employment Annual Median Salary
Aurora 1330 $105,550
Denver 1330 $105,550
Lakewood 1330 $105,550
Colorado Springs 260 $84,580
Boulder 230 $95,000
Fort Collins 140 $91,640
Grand Junction 40 $65,180
Greeley 40 $92,110
Pueblo 40 $105,350
     
Metro Area (Connecticut) Total Employment Annual Median Salary
East Hartford 1350 $98,140
West Hartford 1350 $98,140
Hartford 1350 $98,140
Stamford 1210 $101,090
Norwalk 1210 $101,090
Bridgeport 1210 $101,090
New Haven 770 $99,500
Danbury 190 $101,270
Waterbury 130 $86,990
     
Metro Area (Delaware) Total Employment Annual Median Salary
Dover 60 $86,000
     
Metro Area (Florida) Total Employment Annual Median Salary
West Palm Beach 3320 $106,750
Miami 3320 $106,750
Fort Lauderdale 3320 $106,750
St. Petersburg 2150 $97,720
Clearwater 2150 $97,720
Tampa 2150 $97,720
Kissimmee 1570 $104,040
Orlando 1570 $104,040
Sanford 1570 $104,040
Jacksonville 740 $95,680
North Port 320 $91,830
Sarasota 320 $91,830
Bradenton 320 $91,830
Tallahassee 270 $96,260
Pensacola 240 $91,160
Ferry Pass 240 $91,160
Brent 240 $91,160
Titusville 230 $95,060
Palm Bay 230 $95,060
Melbourne 230 $95,060
Winter Haven 200 $104,700
Lakeland 200 $104,700
Daytona Beach 200 $111,200
Ormond Beach 200 $111,200
Deltona 200 $111,200
Cape Coral 170 $95,610
Fort Myers 170 $95,610
Port St. Lucie 160 $106,550
Gainesville 150 $102,450
Destin 130 $77,200
Fort Walton Beach 130 $77,200
Crestview 130 $77,200
Immokalee 120 $77,380
Marco Island 120 $77,380
Naples 120 $77,380
Ocala 80 $89,630
Panama City 60 $85,580
The Villages 40 $64,130
Sebastian 40 $87,500
Vero Beach 40 $87,500
Punta Gorda 30 $97,980
     
Metro Area (Georgia) Total Employment Annual Median Salary
Roswell 6200 $86,980
Sandy Springs 6200 $86,980
Atlanta 6200 $86,980
Savannah 240 $73,470
Macon 180 $62,670
Dalton 140 $76,370
Athens 100 $59,220
Clarke County 100 $59,220
Albany 90 $62,090
Warner Robins 90 $67,760
Gainesville 90 $68,880
Valdosta 70 $55,880
Rome 50 $65,660
Brunswick 40 $59,640
     
Metro Area (Hawaii) Total Employment Annual Median Salary
Urban Honolulu 1120 $79,940
Lahaina 160 $56,060
Wailuku 160 $56,060
Kahului 160 $56,060
     
Metro Area (Idaho) Total Employment Annual Median Salary
Boise City 520 $58,680
Idaho Falls 280 $94,230
Coeur d'Alene 70 $61,810
     
Metro Area (Illinois) Total Employment Annual Median Salary
Bloomington 410 $71,240
Peoria 290 $75,940
Urbana 260 $88,450
Champaign 260 $88,450
Rockford 250 $67,730
Springfield 250 $69,840
Decatur 140 $57,440
Kankakee 70 $48,490
     
Metro Area (Indiana) Total Employment Annual Median Salary
Anderson 1530 $77,130
Carmel 1530 $77,130
Indianapolis 1530 $77,130
Fort Wayne 160 $79,800
Elkhart 110 $68,060
Goshen 110 $68,060
West Lafayette 100 $74,740
Lafayette 100 $74,740
Terre Haute 80 $67,320
Bloomington 70 $62,630
Muncie 60 $62,490
Columbus 40 $78,480
Kokomo 30 $52,740
     
Metro Area (Iowa) Total Employment Annual Median Salary
West Des Moines 710 $80,280
Des Moines 710 $80,280
Cedar Rapids 290 $82,320
Dubuque 170 $69,830
Iowa City 170 $80,630
Cedar Falls 130 $55,430
Waterloo 130 $55,430
Ames 80 $82,950
     
Metro Area (Kansas) Total Employment Annual Median Salary
Wichita 490 $75,850
Topeka 210 $82,490
Manhattan 70 $89,600
Lawrence 60 $86,790
     
Metro Area (Kentucky) Total Employment Annual Median Salary
Fort Knox 60 $61,450
Elizabethtown 60 $61,450
Bowling Green 50 $72,610
Owensboro 40 $65,710
     
Metro Area (Louisiana) Total Employment Annual Median Salary
Metairie 940 $79,130
New Orleans 940 $79,130
Baton Rouge 890 $77,890
Shreveport 220 $64,380
Bossier City 220 $64,380
Lafayette 210 $64,540
Lake Charles 110 $70,330
Monroe 90 $70,470
Alexandria 90 $71,570
Thibodaux 90 $78,690
Houma 90 $78,690
Hammond 40 $53,360
     
Metro Area (Maine) Total Employment Annual Median Salary
Portland 540 $76,980
South Portland 540 $76,980
Bangor 170 $67,770
Auburn 110 $54,270
Lewiston 110 $54,270
     
Metro Area (Maryland) Total Employment Annual Median Salary
Baltimore 2670 $100,740
Towson 2670 $100,740
Columbia 2670 $100,740
Lexington Park 30 $102,960
California 30 $102,960
     
Metro Area (Massachusetts) Total Employment Annual Median Salary
Barnstable Town 210 $76,710
Gardner 140 $81,930
Leominster 140 $81,930
New Bedford 110 $91,820
Pittsfield 90 $68,920
     
Metro Area (Michigan) Total Employment Annual Median Salary
Dearborn 2500 $86,090
Warren 2500 $86,090
Detroit 2500 $86,090
Lansing 840 $97,140
East Lansing 840 $97,140
Grand Rapids 730 $90,250
Wyoming 730 $90,250
Portage 190 $78,090
Kalamazoo 190 $78,090
Saginaw 150 $77,080
Jackson 140 $98,930
Flint 120 $85,000
Battle Creek 70 $79,350
Benton Harbor 50 $72,730
Niles 50 $72,730
Bay City 50 $76,870
Midland 50 $86,620
Monroe 50 $105,050
Muskegon 40 $74,110
Ann Arbor N/A $88,990
     
Metro Area (Minnesota) Total Employment Annual Median Salary
Rochester 280 $93,570
St. Cloud 150 $83,090
Mankato 80 $75,320
North Mankato 80 $75,320
     
Metro Area (Mississippi) Total Employment Annual Median Salary
Jackson 1180 $69,580
Pascagoula 360 $65,180
Biloxi 360 $65,180
Gulfport 360 $65,180
Hattiesburg 160 $46,500
     
Metro Area (Missouri) Total Employment Annual Median Salary
Jefferson City 400 $60,990
Springfield 310 $78,210
Columbia 180 $85,620
Joplin 90 $83,610
     
Metro Area (Montana) Total Employment Annual Median Salary
Billings 70 $63,130
Missoula 40 $70,920
     
Metro Area (Nebraska) Total Employment Annual Median Salary
Lincoln 440 $72,550
Grand Island 30 $66,440
     
Metro Area (Nevada) Total Employment Annual Median Salary
Paradise 1040 $80,420
Henderson 1040 $80,420
Las Vegas 1040 $80,420
Reno 250 $83,710
Carson City 40 $90,510
     
Metro Area (New Hampshire) Total Employment Annual Median Salary
Manchester 180 $76,660
     
Metro Area (New Jersey) Total Employment Annual Median Salary
Trenton 900 $112,990
Atlantic City 190 $101,160
Hammonton 190 $101,160
Vineland 80 $110,740
Bridgeton 80 $110,740
Ocean City 50 $103,570
     
Metro Area (New Mexico) Total Employment Annual Median Salary
Albuquerque 870 $81,460
Santa Fe 210 $74,230
Las Cruces 110 $68,240
Farmington 70 $79,170
     
Metro Area (New York) Total Employment Annual Median Salary
Albany 860 $93,790
Troy 860 $93,790
Schenectady 860 $93,790
Rochester 810 $94,450
Niagara Falls 700 $94,390
Cheektowaga 700 $94,390
Buffalo 700 $94,390
Syracuse 380 $94,650
Ithaca 120 $107,770
Rome 110 $92,890
Utica 110 $92,890
Binghamton 90 $101,280
Kingston 70 $90,190
Glens Falls 40 $82,150
Elmira 40 $110,010
     
Metro Area (North Carolina) Total Employment Annual Median Salary
Raleigh 640 $97,090
Durham 620 $102,480
Chapel Hill 620 $102,480
High Point 430 $96,960
Greensboro 430 $96,960
Winston 240 $92,710
Salem 240 $92,710
Asheville 180 $83,500
Morganton 150 $77,800
Lenoir 150 $77,800
Hickory 150 $77,800
Wilmington 130 $93,620
Fayetteville 100 $78,570
Greenville 80 $74,310
Burlington 60 $91,720
New Bern 50 $79,800
Rocky Mount 50 $90,570
Goldsboro 30 $73,920
     
Metro Area (North Dakota) Total Employment Annual Median Salary
Bismarck 180 $78,940
     
Metro Area (Ohio) Total Employment Annual Median Salary
Columbus 2200 $84,450
Cleveland 1700 $82,810
Elyria 1700 $82,810
Akron 780 $86,610
Dayton 550 $84,980
Toledo 540 $75,490
Canton 210 $76,920
Massillon 210 $76,920
Lima 40 $68,740
Springfield 30 $72,830
     
Metro Area (Oklahoma) Total Employment Annual Median Salary
Oklahoma City 1910 $68,830
Tulsa 1380 $75,370
Lawton 120 $62,420
     
Metro Area (Oregon) Total Employment Annual Median Salary
Salem 360 $82,460
Eugene 280 $65,780
Medford 170 $67,150
Redmond 140 $73,370
Bend 140 $73,370
Albany 60 $65,000
Corvallis 50 $82,760
Grants Pass 40 $63,500
     
Metro Area (Pennsylvania) Total Employment Annual Median Salary
Pittsburgh 1240 $90,610
Harrisburg 710 $88,490
Carlisle 710 $88,490
Scranton 230 $94,110
Wilkes 230 $94,110
Hazleton 230 $94,110
Barre 230 $94,110
Lancaster 170 $86,530
Reading 160 $92,010
Hanover 160 $108,080
York 160 $108,080
Erie 80 $74,050
Chambersburg 60 $100,330
Waynesboro 60 $100,330
Berwick 60 $102,690
Bloomsburg 60 $102,690
Johnstown 50 $84,450
East Stroudsburg 40 $78,200
Altoona 40 $95,100
Lebanon 30 $74,970
Williamsport 30 $105,970
     
Metro Area (Puerto Rico) Total Employment Annual Median Salary
San Juan 2320 $48,500
Carolina 2320 $48,500
Caguas 2320 $48,500
Ponce 150 $46,640
Isabela 60 $42,360
Aguadilla 60 $42,360
Mayag�ez 60 $52,300
Arecibo 50 $44,650
Guayama 30 $50,500
     
Metro Area (South Carolina) Total Employment Annual Median Salary
Columbia 680 $79,570
Mauldin 650 $72,500
Greenville 650 $72,500
Anderson 650 $72,500
Charleston 560 $76,800
North Charleston 560 $76,800
Spartanburg 230 $72,530
Florence 140 $79,710
Beaufort 90 $77,220
Hilton Head Island 90 $77,220
Bluffton 90 $77,220
     
Metro Area (South Dakota) Total Employment Annual Median Salary
Sioux Falls 160 $84,160
Rapid City 40 $77,560
     
Metro Area (Tennessee) Total Employment Annual Median Salary
Murfreesboro 3530 $70,000
Franklin 3530 $70,000
Davidson 3530 $70,000
Nashville 3530 $70,000
Knoxville 910 $68,700
Johnson City 130 $60,400
Jackson 100 $52,920
Cleveland 60 $46,650
Morristown 40 $43,840
     
Metro Area (Texas) Total Employment Annual Median Salary
Dallas 5890 $97,850
Fort Worth 5890 $97,850
Arlington 5890 $97,850
Houston 5050 $102,330
The Woodlands 5050 $102,330
Sugar Land 5050 $102,330
Round Rock 3210 $106,030
Austin 3210 $106,030
San Antonio 1630 $91,010
New Braunfels 1630 $91,010
El Paso 340 $83,620
Temple 220 $59,560
Killeen 220 $59,560
McAllen 220 $80,350
Edinburg 220 $80,350
Mission 220 $80,350
College Station 220 $88,890
Bryan 220 $88,890
Corpus Christi 200 $90,690
Lubbock 190 $82,190
Laredo 180 $83,740
Waco 160 $84,900
Beaumont 150 $98,000
Port Arthur 150 $98,000
Harlingen 140 $67,460
Brownsville 140 $67,460
Longview 140 $81,690
Amarillo 130 $82,710
Tyler 120 $79,540
Midland 110 $98,780
Abilene 100 $78,940
Wichita Falls 70 $57,180
Odessa 60 $102,650
Sherman 50 $71,800
Denison 50 $71,800
Victoria 40 $69,240
San Angelo 40 $109,880
     
Metro Area (Utah) Total Employment Annual Median Salary
Salt Lake City 1240 $77,710
Orem 350 $74,280
Provo 350 $74,280
Ogden 230 $70,850
Clearfield 230 $70,850
St. George 80 $49,140
     
Metro Area (Vermont) Total Employment Annual Median Salary
South Burlington 180 $85,020
Burlington 180 $85,020
     
Metro Area (Virginia) Total Employment Annual Median Salary
Richmond 780 $84,950
Roanoke 130 $81,980
Charlottesville 130 $87,500
Lynchburg 60 $87,890
Staunton 50 $71,920
Waynesboro 50 $71,920
Harrisonburg 50 $84,130
Blacksburg 50 $94,410
Christiansburg 50 $94,410
Radford 50 $94,410
     
Metro Area (Washington) Total Employment Annual Median Salary
Seattle 3310 $102,990
Tacoma 3310 $102,990
Bellevue 3310 $102,990
Spokane Valley 310 $76,880
Spokane 310 $76,880
Richland 180 $114,150
Kennewick 180 $114,150
Tumwater 130 $92,660
Olympia 130 $92,660
Bellingham 100 $80,660
Silverdale 90 $79,510
Bremerton 90 $79,510
Yakima 70 $74,300
Anacortes 60 $80,460
Mount Vernon 60 $80,460
Wenatchee 50 $108,540
Longview 50 $111,320
     
Metro Area (West Virginia) Total Employment Annual Median Salary
Charleston 550 $60,090
Beckley 110 $79,980
Morgantown 110 $81,170
Vienna 40 $67,800
Parkersburg 40 $67,800
     
Metro Area (Wisconsin) Total Employment Annual Median Salary
West Allis 2170 $95,990
Waukesha 2170 $95,990
Milwaukee 2170 $95,990
Madison 1320 $100,070
Green Bay 370 $89,450
Appleton 280 $92,000
Neenah 180 $90,770
Oshkosh 180 $90,770
Eau Claire 150 $77,340
Beloit 130 $93,290
Janesville 130 $93,290
Sheboygan 130 $111,460
Racine 110 $87,350
Wausau 110 $87,830
Fond du Lac 40 $108,390
     
Metro Area (Wyoming) Total Employment Annual Median Salary
Cheyenne 30 $61,610
Casper 30 $88,380

Career Stories (Job Profiles) for Administrative Services Managers

To find out more about building a career as Administrative Managers, we spoke with professionals in the field across a variety of specialties. Learn about their experiences on the job, the steps they took to complete their education, and what it takes to excel in this industry. Click the link to see a story.

All Types

Most Popular Industries for :
Administrative Services Managers

Industries representing at least 1% of total jobs for the occupation.

2016 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov; 2014-24 State Occupational Projections, Projections Central, projectionscentral.com

Industry Jobs Percent Annual Median Salary
Government 33,000 13% $70,250
Education 32,420 13% $72,310
Professional And Technical Services 20,610 8% $86,490
Office Services And Staffing 17,530 7% $62,160
Business Management 13,220 5% $85,980
Hospital 12,380 5% $77,480
Medical Office 11,820 4% $63,260
Insurance 9,300 3% $81,380
Banking And Credit 9,130 3% $78,360
Durable Goods Wholesale 6,160 2% $77,490
Nursing And Residential Care 5,460 2% $54,100
Non-profit 4,510 1% $65,130
Social Service 3,960 1% $46,830
Securities And Investment 3,890 1% $92,930
Non-durable Goods Wholesale 3,790 1% $75,190
Auto And Auto Parts Dealers 2,990 1% $75,640
Electronics And Computer 2,840 1% $88,740
Real Estate 2,800 1% $68,420
Hotel And Accomodation 2,460 1% $61,940
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  • Researches trends for growing fields to tailor a more effective curriculum.
Programs
  • Master of Public Administration
  • Listed as one of the top National Universities for 2015 by U.S. News and World Report.
  • Named to the President's Higher Education Community Service Honor Roll by the Corporation for National and Community Service for the seventh straight year in 2013.
  • Has a 97% satisfaction rate among its 2013 graduates. 
  • Offers more than 100 degree options including programs in education, law, nursing, and more.
  • Provides classes at its San Francisco campus, branch campuses throughout the bay area and Sacramento, and online.

We have some additional detailed pages at the state level for Administrative Services Managers.

Numbers in parentheses are counts of relevant campus-based schools in the state; online schools may also be available.

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