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Administrative Services Managers picture    Administrative Services Managers image

Administrative Managers

Administrative managers ensure that the administrative support team operates efficiently. In order to meet objectives an administrative manager plans, coordinates and organizes employees' activities. Implementing new company policies is part of the occupation. Administrative managers are employed in virtually all industries.

Effective administrative managers know the strength and weaknesses of staff members, the time required to complete tasks and the results that are required. They ensure the work meets established quality standards. Those in administrative management also provide deadlines to their staff members.

A good administrative manager might improve procedures and delete outdated practices. Those in administrative management need to inform higher level managers when newly implemented procedures are not working effectively.

Administrative managers along with financial, production, purchasing and marketing managers are regarded as functional managers. Administrative services manager is a popular job title. Administrative services managers oversee the numerous support services that help a company or organization operate efficiently.

Administrative managers often act as a liaison between administrative staff and managerial staff members. They also keep upper management informed of their progress and any problems they need assistance or advice to solve. They typically provide upper management with progress reports.

If the company is unionized they must have a thorough understanding of the labor management agreements and they might meet with union representatives to talk about work problems or grievances.

Responsibilities

  • Resolve conflicts that occur among staff members
  • Review the work of staff personnel
  • Manage quality and cost control
  • Evaluate every workers' performance
  • Collect, adapt, store and distribute information within a company
  • Interview and evaluate job candidates
  • Provide orientation to new employees
  • Provide training to new workers, such as training with the company's computer system
  • Offer training for new software and office equipment to experienced employees
  • Restructure workflow

Job Characteristics

Most administrative managers work 40 hours per week, however some companies operate around the clock, thus some managers might have to work nights, weekends and holidays. Good communication, organizational, motivational, time management and interpersonal skills are important for the job. An administrative manager should be detailed oriented, have effective coaching and leadership abilities and have good problem solving skills.

Employment Outlook

According to the Bureau of Labor Statistics, from 2006 to 2016 employment is expected to grow by 6% for office and administrative support supervisors and managers, which is slower than average for all occupations. The demand for office and administrative support supervisors and managers is primarily determined by the demand for administrative support employees. In addition, organizational restructuring might lower the demand for some managerial jobs and give more responsibility to office and administrative support supervisors.

Those seeking administrative supervisor and manager positions may encounter keen competition since the number of candidates should significantly exceed the number of job openings. In 2006, the median annual earnings of office and administrative support supervisors and managers was $43,510. The top ten percent earned over $71,340. Some office administrative support managers and supervisors may receive bonuses and/or stock options.

Education, Certification, and Licensing

Companies often promote administrative support employees from their organization into administrative management and administrative supervisor positions. Several years of experience is typically required to move up to an administrative manager position. Workers must demonstrate they have the ability to be effective in a management position. A solid foundation with the company's computer system helps in acquiring an administrative management job.

Some employers require a bachelor's or an associate degree or some post-secondary education for an administrative management job. Courses in project management, time management and interpersonal relations are beneficial. Administrative managers seeking to move up to higher level positions may need a college degree.

Resources

Major Employers

The top employment industries for administrative managers are wholesalers, banks, retail businesses, government agencies, healthcare facilities, business service companies, insurance companies and schools.

Schools for Administrative Services Managers are listed in the Browse Schools Section.

Metro Areas Sorted by Total Employment for:
Administrative Services Managers

Listed below are metro areas sorted by the total number of people employed in Administrative Services Managers jobs , as of 2015

Source: 2015 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov.

     
Metro Area (Alabama) Total Employment Annual Median Salary
Birmingham 240 $89,020
Hoover 240 $89,020
Huntsville 160 $91,550
Montgomery 60 $84,580
Mobile 50 $88,070
Tuscaloosa 40 $112,380
     
Metro Area (Alaska) Total Employment Annual Median Salary
Anchorage 320 $85,860
Fairbanks 90 $84,970
     
Metro Area (Arizona) Total Employment Annual Median Salary
Mesa 4820 $79,810
Scottsdale 4820 $79,810
Phoenix 4820 $79,810
Tucson 750 $75,190
Flagstaff 180 $69,520
Prescott 110 $73,680
Yuma 80 $69,010
Lake Havasu City 60 $84,160
Kingman 60 $84,160
Sierra Vista 50 $66,030
Douglas 50 $66,030
     
Metro Area (Arkansas) Total Employment Annual Median Salary
Conway 780 $68,960
North Little Rock 780 $68,960
Little Rock 780 $68,960
Jonesboro 60 $65,180
Pine Bluff 50 $62,850
Hot Springs 40 $59,350
     
Metro Area (California) Total Employment Annual Median Salary
Anaheim 16010 $94,220
Long Beach 16010 $94,220
Los Angeles 16010 $94,220
San Francisco 6660 $97,100
Hayward 6660 $97,100
Oakland 6660 $97,100
San Diego 3600 $86,470
Carlsbad 3600 $86,470
San Jose 3000 $117,000
Sunnyvale 3000 $117,000
Santa Clara 3000 $117,000
Roseville 1980 $82,560
Sacramento 1980 $82,560
Arcade 1980 $82,560
Arden 1980 $82,560
Fresno 730 $76,140
Ventura 590 $90,750
Oxnard 590 $90,750
Thousand Oaks 590 $90,750
Santa Rosa 490 $84,630
Bakersfield 480 $90,410
Santa Maria 360 $87,760
Santa Barbara 360 $87,760
Salinas 330 $70,570
Lodi 330 $80,270
Stockton 330 $80,270
Porterville 300 $63,850
Visalia 300 $63,850
Modesto 300 $89,920
Watsonville 290 $90,320
Santa Cruz 290 $90,320
Vallejo 250 $96,770
Fairfield 250 $96,770
Chico 210 $73,450
Napa 180 $77,820
San Luis Obispo 170 $79,300
Arroyo Grande 170 $79,300
Paso Robles 170 $79,300
Redding 90 $69,610
El Centro 90 $75,550
Yuba City 70 $80,130
Merced 60 $86,940
Madera 50 $75,070
Hanford 50 $76,400
Corcoran 50 $76,400
Riverside N/A $86,830
San Bernardino N/A $86,830
Ontario N/A $86,830
     
Metro Area (Colorado) Total Employment Annual Median Salary
Aurora 1380 $100,700
Lakewood 1380 $100,700
Denver 1380 $100,700
Colorado Springs 270 $78,550
Boulder 220 $85,370
Fort Collins 130 $99,760
Pueblo 60 $86,120
Grand Junction 40 $80,490
Greeley 40 $89,830
     
Metro Area (Connecticut) Total Employment Annual Median Salary
Hartford 1530 $97,030
East Hartford 1530 $97,030
West Hartford 1530 $97,030
Bridgeport 1220 $103,360
Norwalk 1220 $103,360
Stamford 1220 $103,360
New Haven 760 $100,840
Danbury 200 $97,930
Waterbury 110 $92,380
     
Metro Area (Delaware) Total Employment Annual Median Salary
Dover 70 $90,280
     
Metro Area (Florida) Total Employment Annual Median Salary
Fort Lauderdale 3140 $107,880
West Palm Beach 3140 $107,880
Miami 3140 $107,880
Clearwater 1720 $95,710
Tampa 1720 $95,710
St. Petersburg 1720 $95,710
Kissimmee 1420 $105,000
Orlando 1420 $105,000
Sanford 1420 $105,000
Jacksonville 650 $98,360
Tallahassee 260 $103,350
Melbourne 250 $98,470
Palm Bay 250 $98,470
Titusville 250 $98,470
North Port 240 $94,510
Sarasota 240 $94,510
Bradenton 240 $94,510
Brent 220 $88,600
Pensacola 220 $88,600
Ferry Pass 220 $88,600
Winter Haven 200 $104,690
Lakeland 200 $104,690
Ormond Beach 200 $107,100
Daytona Beach 200 $107,100
Deltona 200 $107,100
Cape Coral 170 $99,580
Fort Myers 170 $99,580
Crestview 120 $83,960
Destin 120 $83,960
Fort Walton Beach 120 $83,960
Gainesville 120 $94,890
Ocala 100 $91,130
Port St. Lucie 100 $102,940
Naples 90 $91,320
Marco Island 90 $91,320
Immokalee 90 $91,320
Panama City 60 $76,930
Vero Beach 40 $93,570
Sebastian 40 $93,570
The Villages 40 $98,190
Punta Gorda 30 $91,630
     
Metro Area (Georgia) Total Employment Annual Median Salary
Roswell 6780 $85,570
Sandy Springs 6780 $85,570
Atlanta 6780 $85,570
Savannah 300 $72,230
Macon 160 $65,730
Dalton 150 $72,890
Athens 90 $57,650
Clarke County 90 $57,650
Gainesville 90 $66,440
Albany 80 $65,430
Valdosta 60 $53,050
Brunswick 60 $60,510
Rome 60 $61,650
Warner Robins 60 $69,550
     
Metro Area (Hawaii) Total Employment Annual Median Salary
Urban Honolulu 1160 $67,550
Lahaina 180 $55,080
Wailuku 180 $55,080
Kahului 180 $55,080
     
Metro Area (Idaho) Total Employment Annual Median Salary
Boise City 560 $60,110
Idaho Falls 220 $89,520
Coeur d'Alene 80 $57,300
     
Metro Area (Illinois) Total Employment Annual Median Salary
Bloomington 560 $92,880
Peoria 300 $59,740
Springfield 300 $67,470
Rockford 270 $58,520
Urbana 190 $79,460
Champaign 190 $79,460
Decatur 90 $52,130
Kankakee 70 $46,610
     
Metro Area (Indiana) Total Employment Annual Median Salary
Anderson 1520 $71,370
Carmel 1520 $71,370
Indianapolis 1520 $71,370
Fort Wayne 190 $72,780
Goshen 160 $72,180
Elkhart 160 $72,180
Columbus 120 $98,300
Muncie 100 $62,620
West Lafayette 80 $67,250
Lafayette 80 $67,250
Terre Haute 70 $59,540
Bloomington 60 $56,710
Kokomo 40 $69,880
     
Metro Area (Iowa) Total Employment Annual Median Salary
West Des Moines 650 $78,840
Des Moines 650 $78,840
Cedar Rapids 270 $78,750
Cedar Falls 160 $63,910
Waterloo 160 $63,910
Iowa City 140 $76,730
Dubuque 80 $74,550
Ames 70 $80,540
     
Metro Area (Kansas) Total Employment Annual Median Salary
Wichita 450 $73,660
Topeka 180 $86,030
Manhattan 70 $87,900
Lawrence 60 $86,040
     
Metro Area (Kentucky) Total Employment Annual Median Salary
Fort Knox 50 $54,870
Elizabethtown 50 $54,870
Bowling Green 50 $69,710
Owensboro 40 $66,770
     
Metro Area (Louisiana) Total Employment Annual Median Salary
Metairie 1050 $76,420
New Orleans 1050 $76,420
Baton Rouge 1000 $69,050
Bossier City 300 $59,470
Shreveport 300 $59,470
Lafayette 270 $63,360
Lake Charles 110 $62,240
Alexandria 110 $65,840
Houma 110 $77,450
Thibodaux 110 $77,450
Monroe 70 $56,200
Hammond 30 $51,850
     
Metro Area (Maine) Total Employment Annual Median Salary
South Portland 560 $78,400
Portland 560 $78,400
Bangor 160 $70,360
Auburn 140 $63,130
Lewiston 140 $63,130
     
Metro Area (Maryland) Total Employment Annual Median Salary
Baltimore 2950 $95,020
Towson 2950 $95,020
Columbia 2950 $95,020
Lexington Park 70 $83,070
California 70 $83,070
     
Metro Area (Massachusetts) Total Employment Annual Median Salary
Barnstable Town 250 $90,720
New Bedford 140 $92,720
Leominster 90 $74,820
Gardner 90 $74,820
Pittsfield 90 $80,310
     
Metro Area (Michigan) Total Employment Annual Median Salary
Warren 2340 $78,670
Detroit 2340 $78,670
Dearborn 2340 $78,670
Wyoming 750 $85,190
Grand Rapids 750 $85,190
East Lansing 290 $75,880
Lansing 290 $75,880
Portage 210 $74,130
Kalamazoo 210 $74,130
Flint 140 $69,990
Saginaw 140 $75,150
Jackson 130 $84,320
Battle Creek 80 $72,060
Benton Harbor 70 $85,860
Niles 70 $85,860
Monroe 60 $93,380
Midland 50 $61,370
Muskegon 50 $71,490
Bay City 40 $76,680
Ann Arbor N/A $86,170
     
Metro Area (Minnesota) Total Employment Annual Median Salary
Rochester 220 $92,460
St. Cloud 180 $86,200
North Mankato 80 $72,830
Mankato 80 $72,830
     
Metro Area (Mississippi) Total Employment Annual Median Salary
Jackson 1050 $66,670
Gulfport 310 $58,820
Pascagoula 310 $58,820
Biloxi 310 $58,820
Hattiesburg 210 $39,190
     
Metro Area (Missouri) Total Employment Annual Median Salary
Jefferson City 420 $59,160
Springfield 330 $69,510
Columbia 150 $80,160
Joplin 100 $63,090
     
Metro Area (Montana) Total Employment Annual Median Salary
Billings 80 $63,860
Missoula 60 $74,930
     
Metro Area (Nebraska) Total Employment Annual Median Salary
Lincoln 470 $71,630
     
Metro Area (Nevada) Total Employment Annual Median Salary
Paradise 920 $76,450
Henderson 920 $76,450
Las Vegas 920 $76,450
Reno 250 $81,470
Carson City 110 $73,230
     
Metro Area (New Hampshire) Total Employment Annual Median Salary
Manchester 140 $73,710
     
Metro Area (New Jersey) Total Employment Annual Median Salary
Trenton 780 $109,380
Atlantic City 170 $97,300
Hammonton 170 $97,300
Vineland 60 $102,040
Bridgeton 60 $102,040
Ocean City 30 $98,260
     
Metro Area (New Mexico) Total Employment Annual Median Salary
Albuquerque 870 $74,510
Santa Fe 250 $76,870
Las Cruces 170 $57,260
Farmington 100 $69,100
     
Metro Area (New York) Total Employment Annual Median Salary
Albany 920 $87,630
Troy 920 $87,630
Schenectady 920 $87,630
Rochester 790 $86,910
Cheektowaga 750 $86,450
Niagara Falls 750 $86,450
Buffalo 750 $86,450
Syracuse 550 $85,290
Utica 150 $85,290
Rome 150 $85,290
Ithaca 110 $104,210
Binghamton 100 $85,580
Glens Falls 80 $69,150
Kingston 60 $98,580
Elmira 40 $108,900
     
Metro Area (North Carolina) Total Employment Annual Median Salary
Chapel Hill 720 $96,930
Durham 720 $96,930
Raleigh 660 $95,340
High Point 550 $91,660
Greensboro 550 $91,660
Salem 260 $90,310
Winston 260 $90,310
Asheville 170 $84,060
Morganton 150 $76,040
Lenoir 150 $76,040
Hickory 150 $76,040
Wilmington 150 $93,220
Fayetteville 80 $81,550
Greenville 70 $96,620
Burlington 60 $97,720
Rocky Mount 50 $91,370
Goldsboro 40 $71,680
New Bern 40 $76,140
     
Metro Area (North Dakota) Total Employment Annual Median Salary
Bismarck 170 $77,730
     
Metro Area (Ohio) Total Employment Annual Median Salary
Columbus 2300 $84,130
Elyria 1970 $79,630
Cleveland 1970 $79,630
Akron 750 $80,630
Toledo 590 $72,540
Dayton 520 $78,370
Canton 230 $73,170
Massillon 230 $73,170
Springfield 50 $70,980
Lima 40 $83,930
Mansfield 30 $70,780
     
Metro Area (Oklahoma) Total Employment Annual Median Salary
Oklahoma City 2040 $61,950
Tulsa 1450 $62,480
Lawton 100 $49,800
     
Metro Area (Oregon) Total Employment Annual Median Salary
Salem 320 $77,620
Eugene 290 $63,730
Medford 130 $59,890
Redmond 130 $76,100
Bend 130 $76,100
Albany 90 $54,030
Corvallis 60 $74,410
Grants Pass 40 $66,010
     
Metro Area (Pennsylvania) Total Employment Annual Median Salary
Pittsburgh 1280 $83,700
Carlisle 690 $89,880
Harrisburg 690 $89,880
Wilkes 240 $90,240
Scranton 240 $90,240
Barre 240 $90,240
Hazleton 240 $90,240
Lancaster 180 $84,670
York 180 $98,940
Hanover 180 $98,940
State College 150 N/A
Reading 150 $89,800
Erie 90 $67,430
Chambersburg 70 $90,050
Waynesboro 70 $90,050
Bloomsburg 60 $93,210
Berwick 60 $93,210
Johnstown 50 $78,710
Lebanon 40 $73,760
East Stroudsburg 40 $74,030
Williamsport 40 $109,300
Altoona 30 $97,010
     
Metro Area (Puerto Rico) Total Employment Annual Median Salary
Carolina 2120 $48,880
Caguas 2120 $48,880
San Juan 2120 $48,880
Mayag�ez 120 $57,610
Ponce 110 $45,050
Isabela 60 $37,530
Aguadilla 60 $37,530
Arecibo 50 $42,760
San Germ�n 30 $39,190
     
Metro Area (South Carolina) Total Employment Annual Median Salary
Anderson 640 $71,930
Mauldin 640 $71,930
Greenville 640 $71,930
Columbia 620 $75,830
Charleston 540 $75,120
North Charleston 540 $75,120
Spartanburg 240 $69,560
Florence 130 $76,260
Bluffton 90 $77,740
Hilton Head Island 90 $77,740
Beaufort 90 $77,740
     
Metro Area (South Dakota) Total Employment Annual Median Salary
Sioux Falls 160 $82,320
Rapid City 40 $76,550
     
Metro Area (Tennessee) Total Employment Annual Median Salary
Franklin 3310 $70,710
Davidson 3310 $70,710
Murfreesboro 3310 $70,710
Nashville 3310 $70,710
Knoxville 880 $63,700
Jackson 110 $48,700
Johnson City 110 $56,090
Cleveland 80 $68,110
Morristown 50 $42,970
     
Metro Area (Texas) Total Employment Annual Median Salary
Arlington 5790 $97,430
Fort Worth 5790 $97,430
Dallas 5790 $97,430
The Woodlands 5530 $100,210
Houston 5530 $100,210
Sugar Land 5530 $100,210
Round Rock 3190 $102,510
Austin 3190 $102,510
San Antonio 1490 $91,140
New Braunfels 1490 $91,140
El Paso 350 $85,350
Corpus Christi 270 $91,890
Edinburg 260 $82,150
Mission 260 $82,150
McAllen 260 $82,150
Temple 240 $58,080
Killeen 240 $58,080
College Station 230 $88,180
Bryan 230 $88,180
Waco 220 $77,940
Lubbock 210 $83,100
Laredo 180 $83,470
Brownsville 150 $71,040
Harlingen 150 $71,040
Longview 150 $77,160
Beaumont 150 $92,360
Port Arthur 150 $92,360
Amarillo 140 $73,370
Midland 140 $98,120
Odessa 120 $90,410
Tyler 110 $77,270
Abilene 100 $58,290
Wichita Falls 70 $88,680
Denison 60 $68,660
Sherman 60 $68,660
San Angelo 50 $88,410
Victoria 40 $75,540
     
Metro Area (Utah) Total Employment Annual Median Salary
Salt Lake City 1340 $79,150
Provo 270 $81,700
Orem 270 $81,700
Ogden 230 $70,190
Clearfield 230 $70,190
St. George 50 $62,090
     
Metro Area (Vermont) Total Employment Annual Median Salary
South Burlington 140 $79,880
Burlington 140 $79,880
     
Metro Area (Virginia) Total Employment Annual Median Salary
Richmond 800 $82,300
Roanoke 150 $80,820
Charlottesville 130 $84,120
Lynchburg 80 $88,160
Harrisonburg 70 $76,220
Christiansburg 50 $85,970
Radford 50 $85,970
Blacksburg 50 $85,970
Waynesboro 40 $68,620
Staunton 40 $68,620
     
Metro Area (Washington) Total Employment Annual Median Salary
Seattle 3210 $94,600
Tacoma 3210 $94,600
Bellevue 3210 $94,600
Spokane Valley 380 $71,010
Spokane 380 $71,010
Richland 160 $101,470
Kennewick 160 $101,470
Tumwater 130 $92,660
Olympia 130 $92,660
Bellingham 110 $75,990
Silverdale 100 $72,040
Bremerton 100 $72,040
Yakima 80 $76,250
Mount Vernon 80 $78,460
Anacortes 80 $78,460
Wenatchee 50 $108,530
Walla Walla 40 $68,430
Longview 40 $101,350
     
Metro Area (West Virginia) Total Employment Annual Median Salary
Charleston 410 $60,200
Morgantown 110 $79,930
Beckley 100 $71,210
Parkersburg N/A $67,750
Vienna N/A $67,750
     
Metro Area (Wisconsin) Total Employment Annual Median Salary
Waukesha 1840 $93,180
West Allis 1840 $93,180
Milwaukee 1840 $93,180
Madison 900 $94,330
Green Bay 360 $81,790
Appleton 260 $80,120
Neenah 160 $85,180
Oshkosh 160 $85,180
Eau Claire 140 $80,900
Racine 100 $86,270
Wausau 90 $78,550
Sheboygan 90 $97,730
Beloit 70 $92,780
Janesville 70 $92,780
Fond du Lac 60 $97,440
     
Metro Area (Wyoming) Total Employment Annual Median Salary
Cheyenne 30 $60,870
Casper 30 $79,310

Career Stories (Job Profiles) for Administrative Services Managers

To find out more about building a career as Administrative Managers, we spoke with professionals in the field across a variety of specialties. Learn about their experiences on the job, the steps they took to complete their education, and what it takes to excel in this industry. Click the link to see a story.

All Types

Most Popular Industries for :
Administrative Services Managers

Industries representing at least 1% of total jobs for the occupation.

Source: 2015 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov.

Industry Jobs Percent Annual Median Salary
Government 33,000 13% $70,250
Education 32,420 13% $72,310
Professional And Technical Services 20,610 8% $86,490
Office Services And Staffing 17,530 7% $62,160
Business Management 13,220 5% $85,980
Hospital 12,380 5% $77,480
Medical Office 11,820 4% $63,260
Insurance 9,300 3% $81,380
Banking And Credit 9,130 3% $78,360
Durable Goods Wholesale 6,160 2% $77,490
Nursing And Residential Care 5,460 2% $54,100
Non-profit 4,510 1% $65,130
Social Service 3,960 1% $46,830
Securities And Investment 3,890 1% $92,930
Non-durable Goods Wholesale 3,790 1% $75,190
Auto And Auto Parts Dealers 2,990 1% $75,640
Electronics And Computer 2,840 1% $88,740
Real Estate 2,800 1% $68,420
Hotel And Accomodation 2,460 1% $61,940
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We have some additional detailed pages at the state level for Administrative Services Managers.

Numbers in parentheses are counts of relevant campus-based schools in the state; online schools may also be available.

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