Customer Service Representatives: Schools and Careers

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About Customer Service Representatives

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Career information and college search tools for customer service representatives and those interested in pursuing careers in related fields.

Schools for Customer Service Representatives are listed in the column to the left.

The Top Cities tab shows employment statistics for Customer Service Representatives by major metro area.

The Top Industries tab shows which industries have the most jobs for Customer Service Representatives, along with salary data by industry.

The Find Schools tab lets you search for schools by field of study, degree level, and location.

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Job Popularity in Metro Areas for Customer Service Representatives

The map below shows some metro areas where the profession is more popular, compared to the size of the population, than in the rest of the country. A table below the map shows job popularity and salaries across the US.

(Also see our complete career descriptions list.)

Metro Areas Rated for Popularity (as of 2008) for:
Customer Service Representatives

Listed below are metro areas ranked by the popularity of jobs for Customer Service Representatives relative to the population of the city, as of 2008.

A Relative Popularity of 1.0 means that the city has an average number of the particular job, for its population, compared to the rest of the US. Higher numbers mean proportionally more jobs of that type.

Clicking on each city's name takes you to a detailed career profile for that city, providing the number of jobs, salaries, amount of training required, and more, for hundreds of job types.

Metro Area	Jobs	Salary (2008)	Relative Popularity
ALABAMA
Florence	770	$27,120	1
Birmingham	8,590	$30,890	0.9
Auburn	610	$25,360	0.9
Montgomery	2,400	$26,990	0.8
Gadsden	350	$26,300	0.7
Dothan	640	$24,280	0.7
Mobile	2,050	$27,880	0.6
Decatur	500	$27,630	0.6
Huntsville	1,740	$28,880	0.5
Anniston	350	$30,790	0.5
Tuscaloosa	700	$24,860	0.5
ALASKA
Anchorage	1,850	$34,470	0.7
Fairbanks	290	$33,200	0.6
ARIZONA
Phoenix	51,460	$31,440	1.5
Tucson	9,720	$28,980	1.5
Flagstaff	720	$28,500	0.8
Kingman	610	$25,650	0.8
Prescott	740	$31,080	0.7
Yuma	510	$28,220	0.5
ARKANSAS
Little Rock	7,710	$30,540	1.3
Fayetteville	2,130	$27,140	0.6
Fort Smith	1,010	$25,090	0.5
Jonesboro	360	$24,490	0.5
Hot Springs	250	$24,760	0.4
Pine Bluff	180	$28,780	0.4
CALIFORNIA
Merced	1,070	$29,660	1.2
Santa Ana	27,060	$36,660	1
Oxnard	4,530	$35,570	0.9
Sacramento	13,260	$36,310	0.8
Oakland	14,300	$39,810	0.8
San Diego	18,270	$35,770	0.8
Fresno	4,000	$35,780	0.7
Riverside	15,270	$33,360	0.7
Yuba City	390	$27,630	0.7
San Jose	10,730	$43,640	0.6
Redding	660	$31,060	0.6
Santa Barbara	1,750	$31,800	0.6
San Francisco	10,700	$41,200	0.6
Stockton	2,190	$38,370	0.6
Chico	640	$29,510	0.6
Santa Rosa	1,750	$37,050	0.5
Vallejo	1,070	$33,890	0.5
Napa	520	$38,200	0.5
Madera	260	$31,160	0.5
Modesto	1,290	$35,300	0.5
Hanford	190	$29,650	0.4
San Luis Obispo	710	$30,700	0.4
Bakersfield	1,970	$31,380	0.4
Visalia	940	$30,160	0.4
Santa Cruz	580	$38,720	0.4
El Centro	300	$30,580	0.4
Salinas	880	$36,390	0.3
COLORADO
Pueblo	1,590	$23,550	1.9
Colorado Springs	6,690	$33,280	1.5
Greeley	1,760	$27,610	1.4
Denver	23,000	$34,330	1
Boulder	1,700	$33,820	0.6
Fort Collins	1,170	$31,240	0.6
Grand Junction	470	$26,650	0.5
CONNECTICUT
Danbury	1,820	$37,600	1.6
New Haven	5,420	$36,250	1.1
Hartford	10,400	$36,480	1
Bridgeport	7,650	$40,620	1
Waterbury	840	$34,540	0.8
Norwich	1,300	$32,880	0.6
DELAWARE
Wilmington	6,830	$36,740	1.2
Dover	740	$27,200	0.9
DISTRICT OF COLUMBIA
Washington	30,800	$34,960	0.7
FLORIDA
Jacksonville	19,910	$30,760	1.8
Tampa	33,770	$31,020	1.5
Fort Lauderdale	19,340	$29,710	1.5
Palm Coast	240	$27,760	1.3
Orlando	23,860	$28,150	1.3
Fort Walton Beach	1,550	$23,740	1.3
Lakeland	3,850	$26,460	1.1
Deltona	3,010	$24,910	1.1
Pensacola	2,590	$24,880	1
Miami	17,000	$29,730	0.9
Palm Bay	3,070	$25,610	0.9
West Palm Beach	8,500	$30,400	0.9
Sarasota	3,970	$27,850	0.9
Punta Gorda	500	$24,670	0.8
Port St. Lucie	1,750	$28,350	0.8
Gainesville	1,570	$24,280	0.8
Ocala	1,160	$24,760	0.7
Cape Coral	2,520	$29,600	0.7
Naples	1,350	$30,530	0.7
Tallahassee	1,850	$26,460	0.7
Sebastian	490	$25,520	0.7
Panama City	690	$24,610	0.6
GEORGIA
Valdosta	1,970	$20,610	2.2
Dalton	2,320	$30,950	1.8
Columbus	3,140	$26,480	1.7
Atlanta	63,330	$34,020	1.5
Augusta	4,250	$23,930	1.2
Macon	1,840	$29,570	1.1
Albany	920	$24,650	0.9
Savannah	2,420	$27,640	0.9
Athens	1,060	$26,290	0.9
Brunswick	540	$25,680	0.8
Gainesville	930	$33,590	0.8
Rome	410	$27,950	0.7
Hinesville	130	$27,090	0.7
Warner Robins	450	$25,890	0.6
HAWAII
Honolulu	5,920	$32,020	0.8
IDAHO
Coeur d'Alene	1,350	$25,180	1.6
Boise	5,560	$27,620	1.2
Lewiston	280	$28,260	0.8
ILLINOIS
Bloomington	2,040	$26,630	1.8
Decatur	930	$24,490	1.3
Rockford	2,770	$30,090	1.1
Danville	390	$30,870	1
Peoria	3,030	$32,880	1
Chicago	65,970	$36,960	1
Champaign	1,470	$31,680	0.9
Springfield	1,550	$32,810	0.9
Kankakee	320	$29,870	0.6
INDIANA
Indianapolis	15,660	$32,790	1
South Bend	1,800	$34,610	0.8
Evansville	2,250	$31,910	0.7
Fort Wayne	2,660	$31,110	0.7
Michigan City	470	$25,180	0.7
Gary	3,380	$26,680	0.7
Terre Haute	710	$28,560	0.6
Muncie	420	$30,210	0.6
Lafayette	710	$34,830	0.6
Kokomo	280	$33,290	0.5
Columbus	340	$31,620	0.5
Elkhart	1,110	$31,740	0.5
Bloomington	510	$24,270	0.5
Anderson	280	$27,560	0.5
IOWA
Dubuque	1,260	$29,680	1.6
Sioux City	1,760	$26,390	1.5
Des Moines	8,790	$29,650	1.5
Cedar Rapids	3,390	$29,750	1.5
Waterloo	1,800	$28,610	1.3
Iowa City	1,070	$28,970	0.9
Davenport	2,900		0.9
Ames	200	$28,320	0.3
KANSAS
Wichita	7,660	$27,290	1.4
Topeka	1,290	$29,980	0.7
Lawrence	310	$28,020	0.4
KENTUCKY
Bowling Green	1,270	$23,990	1.4
Louisville	11,970	$30,050	1.1
Lexington	2,790	$28,280	0.7
Owensboro	330	$27,970	0.4
LOUISIANA
Shreveport	3,480	$26,970	1.1
Lafayette	2,830	$26,350	1.1
Baton Rouge	5,560	$26,660	0.8
Monroe	1,070	$26,210	0.8
New Orleans	5,550	$28,780	0.6
Houma	780	$26,760	0.5
Lake Charles	650	$22,440	0.5
Alexandria	420	$28,630	0.4
MAINE
Lewiston	970	$27,360	1.3
Portland	3,860	$30,900	1.1
Bangor	520	$32,050	0.5
MARYLAND
Hagerstown	3,100	$27,180	1.9
Cumberland	520	$22,850	1
Bethesda	8,440	$34,730	0.8
Salisbury	670	$28,540	0.8
Baltimore	18,920	$33,520	0.8
MASSACHUSETTS
Taunton	1,010	$33,350	1.4
Pittsfield	560	$32,130	1.1
Brockton	1,510	$29,920	1
Boston	31,510	$39,000	1
Leominster	780	$31,770	1
Worcester	4,240	$34,870	1
Lowell	1,890	$39,540	0.9
Framingham	2,570	$35,910	0.9
Springfield	4,330	$34,010	0.8
Lawrence	730	$36,490	0.8
New Bedford	760	$30,660	0.7
Barnstable	990	$34,920	0.6
Haverhill	710	$36,810	0.6
MICHIGAN
Niles	1,360	$33,800	1.4
Ann Arbor	3,780	$32,550	1.3
Lansing	4,090	$32,760	1.2
Grand Rapids	8,160	$31,690	1.2
Kalamazoo	2,240	$31,200	1
Warren	20,080	$36,470	1
Saginaw	1,090	$29,060	0.9
Jackson	560	$30,710	0.7
Battle Creek	500	$30,360	0.7
Detroit	8,380	$36,220	0.7
Flint	1,490	$29,310	0.6
Muskegon	590	$30,900	0.6
Holland	920	$34,890	0.5
Monroe	310	$31,900	0.5
Bay City	210	$31,230	0.4
MINNESOTA
Duluth	1,990	$31,610	0.9
Minneapolis	29,460	$36,470	0.9
Rochester	1,270	$32,180	0.8
St. Cloud	1,260	$32,320	0.7
MISSISSIPPI
Pascagoula	780	$25,870	1.1
Jackson	3,570	$27,690	0.8
Hattiesburg	540	$26,300	0.6
Gulfport	960	$26,990	0.5
MISSOURI
Springfield	5,170	$25,800	1.5
Kansas City	21,140	$31,440	1.1
St. Louis	23,710	$32,240	1
St. Joseph	530	$28,890	0.7
Jefferson City	640	$27,000	0.6
Joplin	710	$25,940	0.5
Columbia	620	$29,060	0.5
MONTANA
Billings	920	$31,000	0.7
NEBRASKA
Omaha	13,120	$30,360	1.6
Lincoln	3,440	$27,770	1.2
NEVADA
Carson City	310	$32,850	0.8
Reno	2,750	$34,560	0.8
Las Vegas	12,230	$30,680	0.7
NEW HAMPSHIRE
Manchester	2,000	$32,980	1.1
Nashua	2,630	$36,470	1.1
Rochester	800	$33,990	0.9
Portsmouth	680	$31,240	0.8
NEW JERSEY
Trenton	3,860	$33,760	1
Edison	16,000	$35,620	0.9
Newark	14,560	$35,330	0.8
Vineland	690	$32,150	0.8
Camden	6,860	$32,940	0.7
Atlantic City	1,520	$30,550	0.6
Ocean City	330	$34,440	0.5
NEW MEXICO
Albuquerque	10,030	$27,690	1.4
Santa Fe	500	$27,600	0.5
Las Cruces	370	$24,060	0.4
Farmington	260	$28,840	0.3
NEW YORK
Utica	2,940	$29,060	1.4
Binghamton	1,970	$29,890	1.1
Buffalo	9,930	$29,830	1
Syracuse	5,440	$30,300	1
Albany	7,350	$33,910	0.9
Rochester	7,960	$29,270	0.9
New York	79,020	$36,880	0.9
Nassau	19,210	$35,640	0.8
Elmira	440	$28,840	0.8
Glens Falls	570	$29,050	0.7
Poughkeepsie	2,620	$31,360	0.6
Kingston	590	$27,880	0.6
Ithaca	270	$32,000	0.4
NORTH CAROLINA
Jacksonville	1,430	$21,820	2.3
Greensboro	11,860	$29,880	1.8
Charlotte	21,590	$32,880	1.3
Raleigh	9,340	$31,110	1
Burlington	910	$30,850	1
Fayetteville	1,830	$27,190	0.9
Durham	4,190	$34,280	0.9
Wilmington	2,040	$30,410	0.8
Greenville	900	$27,660	0.8
Winston-Salem	2,870	$31,610	0.8
Rocky Mount	700	$28,650	0.8
Asheville	2,220	$27,600	0.7
Hickory	1,850	$29,800	0.7
Goldsboro	300	$27,910	0.5
NORTH DAKOTA
Fargo	1,880	$29,190	1
Grand Forks	550	$26,020	0.7
OHIO
Columbus	20,660	$31,670	1.2
Cincinnati	19,490	$32,020	1
Cleveland	18,950	$32,340	1
Dayton	6,710	$32,180	1
Akron	5,580	$32,600	0.9
Canton	2,070	$30,610	0.7
Toledo	3,580	$29,450	0.6
Lima	530	$28,230	0.6
Mansfield	520	$30,910	0.6
Youngstown	2,360	$33,160	0.6
Sandusky	290	$30,100	0.5
OKLAHOMA
Tulsa	10,190	$30,880	1.3
Oklahoma City	11,670	$26,880	1.1
Lawton	290	$22,120	0.5
OREGON
Bend	1,740	$28,770	1.6
Medford	1,510	$25,970	1.1
Salem	2,470	$29,490	1
Portland	15,620	$32,040	0.8
Eugene	1,760	$32,060	0.7
Corvallis	170	$29,840	0.4
PENNSYLVANIA
Williamsport	1,330	$24,720	1.7
Harrisburg	7,730	$32,180	1.4
State College	1,050	$27,780	1.2
Scranton	5,320	$28,820	1.2
Allentown	6,730	$30,990	1.1
Pittsburgh	22,170	$31,070	1.1
Philadelphia	36,000	$36,170	1.1
Reading	2,830	$29,920	1
Johnstown	830	$28,380	0.9
Lebanon	640	$30,300	0.9
Erie	1,860	$28,260	0.9
Lancaster	3,270	$31,750	0.8
York	2,450	$28,690	0.8
Altoona	610	$26,710	0.6
RHODE ISLAND
Providence	10,000	$31,480	1
SOUTH CAROLINA
Greenville	7,380	$29,240	1.4
Columbia	7,240	$29,120	1.2
Spartanburg	1,980	$29,330	1
Florence	1,160	$28,590	0.8
Charleston	4,070	$29,370	0.8
Anderson	570	$26,170	0.6
Myrtle Beach	1,170	$26,830	0.6
Sumter	290	$25,160	0.6
SOUTH DAKOTA
Sioux Falls	5,470	$25,980	2.3
Rapid City	1,510	$23,860	1.5
TENNESSEE
Clarksville	3,370	$27,600	2.8
Johnson City	2,270	$25,640	1.9
Chattanooga	6,640	$28,780	1.6
Memphis	12,590	$30,940	1.1
Knoxville	6,420	$28,320	1.1
Kingsport	1,810	$25,680	0.9
Cleveland	430	$25,310	0.8
Morristown	550	$28,360	0.8
Jackson	610	$30,600	0.7
TEXAS
Lubbock	3,920	$23,720	1.9
San Antonio	25,340	$26,200	1.7
Corpus Christi	5,050	$22,320	1.7
Dallas	60,130	$32,920	1.6
McAllen	5,440	$19,800	1.4
Fort Worth	21,090	$29,900	1.4
Midland	1,350	$25,250	1.3
Wichita Falls	1,140	$22,370	1.2
Austin	16,770	$29,950	1.2
Longview	1,830	$21,850	1.2
Amarillo	1,930	$25,830	1.2
Waco	1,850	$24,700	1.2
Houston	53,260	$30,000	1.1
Laredo	1,490	$21,590	1.1
Victoria	780	$20,910	1.1
Brownsville	2,060	$19,980	1
Killeen	1,820	$22,410	0.9
Sherman	520	$28,870	0.9
El Paso	4,000	$23,650	0.9
College Station	1,070	$21,470	0.8
Odessa	740	$28,110	0.8
Tyler	1,240	$24,650	0.8
Abilene	810	$25,380	0.8
Beaumont	1,720	$26,460	0.6
Texarkana	500	$25,680	0.6
UTAH
Salt Lake City	18,160	$28,620	1.6
Provo	4,410	$25,450	1.5
St. George	590	$25,840	0.8
Ogden	2,570	$27,030	0.7
Logan	390	$23,680	0.5
VERMONT
Burlington	1,950	$33,360	1.1
VIRGINIA
Roanoke	3,280	$28,400	1.2
Virginia Beach	14,070	$28,000	1
Richmond	10,520	$32,600	1
Charlottesville	1,370	$25,850	0.9
Lynchburg	1,370	$26,350	0.8
Winchester	530	$29,120	0.6
Harrisonburg	540	$30,760	0.6
Blacksburg	480	$26,170	0.5
WASHINGTON
Spokane	3,500	$30,000	1
Bremerton	1,080	$25,000	0.8
Bellingham	940	$28,750	0.7
Tacoma	3,290	$31,740	0.7
Seattle	17,440	$34,310	0.7
Mount Vernon	300	$30,760	0.4
Wenatchee	240	$28,040	0.4
Longview	170	$29,590	0.3
Yakima	450	$28,730	0.3
Kennewick	390	$31,050	0.3
WEST VIRGINIA
Parkersburg	1,980	$25,070	1.8
Wheeling	1,010	$23,990	1
Huntington	1,580	$24,360	0.8
Charleston	1,890	$25,760	0.8
Morgantown	290	$25,090	0.4
Weirton	240	$22,910	0.4
WISCONSIN
Green Bay	4,660	$31,250	1.6
Oshkosh	2,240	$29,220	1.6
Madison	7,120	$32,360	1.2
La Crosse	1,320	$28,540	1.2
Racine	1,490	$36,610	1.2
Wausau	1,220	$30,880	1.1
Milwaukee	15,860	$35,370	1
Eau Claire	1,260	$29,210	1
Appleton	1,480	$34,700	0.8
Janesville	770	$31,890	0.7
Fond du Lac	450	$34,010	0.7
Sheboygan	520	$31,080	0.6
WYOMING
Cheyenne	500	$25,700	0.8
Casper	160	$29,000	0.3

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Most Popular Industries (as of 2008) for:
Customer Service Representatives

Industries representing at least 1% of total jobs for the occupation.

Industry	Jobs	Percent	Salary (2008)
Office Services And Staffing	349,680	15%	$25,460
Insurance	251,830	11%	$32,340
Banking And Credit	206,210	9%	$29,880
Telecommunications	131,410	5%	$32,780
Professional And Technical Services	114,040	5%	$31,970
Durable Goods Wholesale	104,850	4%	$33,760
Business Management	76,590	3%	$31,490
Grocery Stores	67,600	3%	$19,770
Government	55,590	2%	$31,530
Non-Durable Goods Wholesale	53,210	2%	$31,610
Department And General Stores	52,360	2%	$21,770
Non-Store Retailers	42,540	1%	$25,680
Medical Office	41,180	1%	$29,870
Online Wholesale	32,690	1%	$33,460
Hospital	31,800	1%	$29,980
Utilities	29,350	1%	$36,520
Printing	27,060	1%	$33,590
Traditional Publishing	24,730	1%	$30,640
Non-Profit	24,570	1%	$27,510
Real Estate	22,950	1%	$27,510

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Customer Service Representatives: Schools and Careers

About Customer Service Representatives

Job Popularity in Metro Areas for Customer Service Representatives

Metro Areas Rated for Popularity (as of 2008) for:Customer Service Representatives

ALABAMA

ALASKA

ARIZONA

ARKANSAS

CALIFORNIA

COLORADO

CONNECTICUT

DELAWARE

DISTRICT OF COLUMBIA

FLORIDA

GEORGIA

HAWAII

IDAHO

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