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Fast Facts for Customer Service Representatives in Massachusetts

  • Cities with highest percentage of jobs relative to population: Taunton, Pittsfield and Brockton
  • Cities with lowest percentage of jobs relative to population: Haverhill, Barnstable and New Bedford
  • Cities with the highest absolute number of jobs: Boston, Springfield and Worcester

Salaries for Customer Service Representatives in Massachusetts

  • Metro areas with the highest median salaries: Lowell, Boston and Haverhill

Click the Visit School Site buttons to go directly to a school's website and learn more about the school and programs it has to offer. School website will open in a new tab. .
Click the Request Info buttons to request more information from a representative at the school.
 
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Programs
  • Office, Project, and Event Management-AS
  • Mildred Elley has been a provider of quality higher education since 1917, where it was founded in the Capital District of New York.
  • We have 3 conveniently located campus locations in Albany, NY, NYC Metro, NY and Pittsfield, MA with online options as well.
  • Our campuses feature student-run massage therapy clinics at Albany, Pittsfield and New York City Metro campuses, and a cosmetology clinic at the Pittsfield campus.
  • We offer over 20 Degree and Certificate programs with classes in the day, evening, and weekends.
  • Financial Aid and Scholarships are available for those who qualify.
  • We are dedicated to seeing our students succeed offering Lifetime Job Placement Assistance
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Albany
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Programs
  • MS - Organizational Leadership
  • The first and only 100% online, fully accredited public university in the United States
  • No set class times or locations
  • Affordable tuition, guaranteed not to increase as long as you are enrolled
  • Accelerated eight-week terms
  • Classes start every month
Programs
  • Master of Science in Hospitality and Tourism Management

Purdue University offers a strong foundation of tradition and history, an environment of intellectual curiosity and discovery, and a supportive, student-centered approach to learning. Founded in 1869 as a land-grant school, the University is known today for its prolific faculty as well as a record of distinguished research and achievement in aerospace, engineering, technology, science, and math. Our goal is to educate and develop men and women of personal integrity and scholarly excellence.

Programs
  • Online MS in Supply Chain Management
  • Ranked among the Best Business Schools in 2015 by U.S. News and World Report.
  • Ranked the #1 Public MBA program in the NYC region in 2014 by the U.S. News and World Report.
  • Educates about 4,500 undergraduate and graduate students per academic year at two campuses in New Jersey as well as five satellite locations in New Jersey and Singapore.
  • The only public university in New Jersey in the Association of American Universities (AAU), a group comprising of North America’s 63 leading research universities.
Programs
  • Master of Science in Applied Business Analytics

The University

With over 80 years of academic achievements, Jacksonville University is a traditional, longstanding institution consistently ranked by U.S. News & World Report as one of America's best colleges.

Programs
  • MS in Organization Development and Leadership

Founded by the Society of Jesus in 1851, Saint Joseph's University (SJU) has been developing the minds and abilities of men and women in a challenging academic environment steeped in the enriching Jesuit tradition of cura personalis (care of the entire person). The strong liberal arts foundation promotes an environment of open-minded investigation and debate and attends to developing students beyond their academic accomplishments, while maintaining high academic standards. The University strives to be recognized as the preeminent Catholic comprehensive university in the Northeast.

Programs
  • Graduate Certificate in Project Monitoring and Evaluation

Change the World with American University

Be a part of something bigger than yourself. At American University, we strive to help you develop your professional interests and indulge in your passion for making a difference. Our online degree programs allow you to gain the advanced skills for active leadership in a variety of fields.

Set Yourself Apart at American University

At American University, our smart, passionate and engaged students and faculty focus their knowledge to create meaningful change. Our strengths in international service and public affairs inspire our sense of social responsibility and a dedication to cultural and intellectual diversity. We're defined by our global perspective, practical idealism and a dedication to public service.

Programs
  • Music Business, Bachelor of Science (Online)
  • Entertainment Business, Master of Science (Online)
  • Push Your Creativity To The Next Level.
  • Full Sail’s curriculum combines elements of creativity, art, business and life skills, technical prowess, and academic achievement.
  • Full Sail offers accelerated programs, so a degree that would normally take four years takes 24 months on average.
  • Students work with industry-standard tools and technologies, allowing them to gain practical knowledge and real-world experience.
  • Join us on Facebook, Twitter, YouTube and Instagram to interact with our community, read about grad success, and see campus images.
Programs
  • Fashion & Retail Management (BFA)
  • Online and ground-based program areas include Fashion Marketing and Management and more.
  • Students can study branding, event management, and public relations to help them prepare for a marketing career
  • Course topics include Fundamentals of Business, Brand Strategy, Project Management, and Principles of Market Research
  • Over 50 locations nationwide, with a student support team dedicated to helping students grow
  • Start your journey! Classes starting Aug 17.
Programs
  • MBA@UNC
UNC Kenan-Flagler is one of the world's top-ranked business schools. At UNC Kenan-Flagler, you develop the skills that make you a highly effective leader and prepare you for long-term career success. The strength of the UNC Kenan-Flagler MBA degree comes from a school culture in which members live the business school's core values of excellence, leadership, teamwork, integrity and community.

More Massachusetts Customer Service Representative Training Schools

2016 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov; 2014-24 State Occupational Projections, Projections Central, projectionscentral.com

School Name
Campus
Highest Award
Enrolled
West Barnstable
Associate
4,299

Job Popularity in Metro Areas for Customer Service Representatives

The map below shows job statistics for the career type by metro area, for Massachusetts. A table below the map shows job popularity and salaries across the state.

Metro Areas Rated for Popularity for:
Customer Service Representatives

Listed below are metro areas ranked by the popularity of jobs for Customer Service Representatives relative to the population of the city. Salary data was obtained from the U.S. Bureau of Labor Statistics.

2016 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov; 2014-24 State Occupational Projections, Projections Central, projectionscentral.com

Metro Area
Jobs
Annual Median Salary
Barnstable Town 1310 $32,960
Leominster 660 $35,080
Gardner 660 $35,080
New Bedford 630 $34,730
Pittsfield 570 $32,010

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