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Fast Facts for Customer Service Representatives in Pennsylvania

  • Cities with highest percentage of jobs relative to population: Williamsport, Harrisburg and State College
  • Cities with lowest percentage of jobs relative to population: Altoona, York and Lancaster
  • Cities with the highest absolute number of jobs: Philadelphia, Pittsburgh and Harrisburg

Salaries for Customer Service Representatives in Pennsylvania

  • Metro areas with the highest median salaries: Philadelphia, Harrisburg and Lancaster

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Results:  10
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Programs
  • AAS in Business Administration - Customer Service
  • AAS in Business Administration - Retail Management
  • Master of Business Administration
  • Degrees offered include Bachelor of Science in Accounting, Bachelor of Science in Business Administration, and Master of Business Administration.
  • Students are instructed in relevant business skills like communication, mathematics, and management.
  • Coursework emphasizes the development of project management, communication, decision-making, and problem-solving skills.
  • Flexible, 100% online and campus based programs available.
Programs
  • Bachelor of Science in Business Administration and Management
  • Master of Business Administration
  • Non-profit university accredited by WASC Senior Commission
  • Professors with real-world experience and student centered approach
  • Flexible, fully online degree programs responding to the market needs
  • All courses are offered six times a year with clear path to completion and reduced time-to-degree
  • No additional costs for textbooks or other fees
  • Personal support from application to graduation leading to high retention and graduation rates
Programs
  • Bachelor of Science in Professional Studies - Business
  • Bachelor of Science in Professional Studies
  • Available business concentrations include Accounting, Economics, General Management, Marketing, and Human Resource Management.
  • Ranked among the Best Online MBA and Online Graduate Business Programs in 2016 by U.S. News & World Report.
  • Programmatic accreditation provided by the Accreditation Council for Business Schools and Programs (ACBSP).
  • Regionally accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).
Programs
  • Associate of Applied Science in Business Administration : Retail Management
  • Associate of Applied Science in Business Administration : Customer Service
  • Associate of Applied Science in Business Administration : Meeting and Event Planning
  •  Ranked one of the Best Online Bachelor’s Programs in 2014 by U.S. News & World Report.
  •  Offers a no-obligation, 3-week trial period where students may determine if the university is right for them before they commit to it.
  •  Strives to be a student’s partner in lifelong learning; committed to helping them achieve their goals.
  •  Serves students of all ages, from first-graders learning to read to professionals seeking postgraduate training.
  •  Provides career-oriented diploma through master’s programs in fields such as healthcare, business, legal and paralegal services, information technology, criminal justice and design.
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Hagerstown
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Programs
  • Business Administration - Associate in Specialized Business
  • Committed to excellence in education since 1897 with a rich history of helping students find successful careers.
  • Offers a wide array of over 35 degree programs including business, medical, technology, and more.
  • Developed a Graduate Placement Strategy (GPS) that helps students prepare for careers with externships, help building a career portfolio, resume writing, and more.
  • Its fully-accredited campuses offer day, evening, and online classes.
  • Gives graduates access to career tools and networking resources for life.
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Wilkes Barre
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Programs
  • General Business (M.B.A.) Online
  • Management (M.B.A.) Online
  • Ranked among the 2015 Best Regional Universities in the South by U.S. News & World Report.
  • Ranked among the 2015 Best Colleges for Veterans by U.S. News & World Report.
  • Challenging students to live extraordinary lives of personal and professional fulfillment since 1878.
  • Offers programs in business, communication, education, humanities, fine arts, health sciences, and graduate studies.
  • Provides on-campus housing options and study abroad programs for students.
  • Campus features several academic centers for students, including The Writing Center and the Study Place for Achievement (SPA).
Programs
  • Master of Business Administration
  • Associate of Arts in Business - Agribusiness
  • Ranked among the 2015 Best National Universities by U.S. News & World Report.
  • Designated as a Military Friendly School every year since 2012 by Victory Media.
  • Offers credit for prior learning and experience through assessment tests.
  • Provides a short term Leadership Certification program in partnership with EQUIP®.
  • Accredited by the Higher Learning Commission (HLC) of the North Central Association (NCA).
Programs
  • Business Administration - Associate in Specialized Business
  • Committed to excellence in post-secondary education since 1982, with a rich history of helping students find successful careers.
  • Located in Wyomissing, Pennsylvania, the main campus spans 63,500 square feet.
  • Offers programs in business, design, criminal justice, and more.
  • Gives several benefits to alumni including national discounts and career services.
  • Part of the Delta Career Education Corporation.
  • Accredited by the Accrediting Council for Independent Colleges and Schools (ACICS).
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Reading
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Programs
  • BBA, General Business
  • BS, Bus Admin
  • AAS, Bus Admin-Management
  • Ranked among the Best Online Bachelor's Degree Programs in 2015 by the U.S. News & World Report.
  • Admits students throughout the year with quarterly start dates in January, April, July, and September.
  • Provides faculty-monitored internships or job-related assignments.
  • Offers associate and bachelor degree programs in business, design, health, plus certificate programs in practical nurse, medical assistant, and more.
  • Preparing students for professional and personal success since 1931.
  • $64 million in grants and scholarships provided during the 2015-2016 award year.
Programs
  • Small Business Administration - BBA

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More Pennsylvania Customer Service Representative Training Schools

2016 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov; 2014-24 State Occupational Projections, Projections Central, projectionscentral.com

School Name
Campus
Highest Award
Enrolled
Monaca
Associate
3,194

Job Popularity in Metro Areas for Customer Service Representatives

The map below shows job statistics for the career type by metro area, for Pennsylvania. A table below the map shows job popularity and salaries across the state.

Metro Areas Rated for Popularity for:
Customer Service Representatives

Listed below are metro areas ranked by the popularity of jobs for Customer Service Representatives relative to the population of the city. Salary data was obtained from the U.S. Bureau of Labor Statistics.

2016 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov; 2014-24 State Occupational Projections, Projections Central, projectionscentral.com

Metro Area
Jobs
Annual Median Salary
Altoona 1210 $23,520
Bloomsburg 1090 $24,370
Berwick 1090 $24,370
Johnstown 1000 $26,150
Chambersburg 680 $32,240
Waynesboro 680 $32,240
East Stroudsburg 630 $27,220
Erie 2030 $29,100
Gettysburg 240 $33,870
Harrisburg 7720 $31,890
Carlisle 7720 $31,890
Lancaster 3870 $32,390
Lebanon 770 $29,910
Pittsburgh 23310 $32,200
Reading 2970 $33,290
Scranton 6270 $31,160
Wilkes 6270 $31,160
Barre 6270 $31,160
Hazleton 6270 $31,160
State College 980 $24,000
Williamsport 1080 $28,950
York 2950 $32,020
Hanover 2950 $32,020

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