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Fast Facts for Customer Service Representatives in Pennsylvania

  • Cities with highest percentage of jobs relative to population: Williamsport, Harrisburg and State College
  • Cities with lowest percentage of jobs relative to population: Altoona, York and Lancaster
  • Cities with the highest absolute number of jobs: Philadelphia, Pittsburgh and Harrisburg

Salaries for Customer Service Representatives in Pennsylvania

  • Metro areas with the highest median salaries: Philadelphia, Harrisburg and Lancaster

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Results:  10
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Programs
  • AAS in Business Administration - Customer Service
  • AAS in Business Administration - Retail Management
  • Master of Business Administration

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For 80 years, we’ve been preparing students for career success. We’ve led the wayso that our students can too.

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Purdue University, one of the nation's most respected universities, will acquire Kaplan University and create a new, nonprofit, public institution within the Purdue system. Pending regulatory approvals, this exciting transition is expected to take place later this year. This change will be seamless—during the transition, you will still be able to enroll at Kaplan University, earn a high-quality education, and meet your educational and career goals.

Programs
  • BA Service Management
  • BA Service Management - Non-Profit Enterprise Specialization
  • MBA - Business Economics
  • Become the leader you know you can be @ Ashford University
  • Apply Now! Classes Start Every Tuesday!
Programs
  • BA Service Management
  • BA Service Management - Mass-Market Retail Enterprise Management
  • MA Accountancy - Accounting

Become the leader you know you can be. The Forbes School of Business & TechnologyÒat Ashford University combines the power and flexibility of online learning with high-quality, topical Forbes content so you learn business fundamentals as well as keep current on business trends, triumphs, and tragedies.

Programs
  • Fashion & Retail Management (BFA)
  • Online and ground-based program areas include Fashion Marketing and Management and more.
  • Students can study branding, event management, and public relations to help them prepare for a marketing career
  • Course topics include Fundamentals of Business, Brand Strategy, Project Management, and Principles of Market Research
  • Over 50 locations nationwide, with a student support team dedicated to helping students grow
  • Start your journey! Classes starting Aug 17.
Programs
  • MBA@UNC
UNC Kenan-Flagler is one of the world's top-ranked business schools. At UNC Kenan-Flagler, you develop the skills that make you a highly effective leader and prepare you for long-term career success. The strength of the UNC Kenan-Flagler MBA degree comes from a school culture in which members live the business school's core values of excellence, leadership, teamwork, integrity and community.
Programs
  • Master of Business Administration
  • Master of Business Administration - Business Process Innovation
  • Dual Master of Jurusprudence in Corporate and Business Law / Master of Business Administration

Why Choose Widener University?

At Widener University, we proudly cultivate challenging and culturally diverse learning environments where academics, leadership, and service come first. Our curricula are connected to societal issues and challenge students to take social responsibility for their role in today's global society.

Founded in 1821 in Chester, Pennsylvania, Widener is nationally recognized for our commitment to civic engagement, service, and social responsibility. The university has been included on the U.S. President's Higher Education Community Service Honor Roll with distinction every year since its inception in 2006.

Programs
  • Business Administration (BS)
  • Business Administration - New Media Marketing (BS)
  • Students are issued a new laptop at the beginning of their programs.
  • All online services and study materials are available 24/7, with faculty available five days a week.
  • All programs available online, with the MBA program offered on campus in Salt Lake City.
  • Accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC), with programmatic accreditation by the Commission on Accreditation for Respiratory Care (CoARC).
  • Approved by the Better Business Bureau (BBB) since 2010.

Our family of non-profit colleges admits students of any race, color, and national or ethnic origin.

Programs
  • BBA, General Business
  • BS, Bus Admin
  • AAS, Bus Admin-Management
  • Ranked among the Best Online Bachelor's Degree Programs in 2015 by the U.S. News & World Report.
  • Admits students throughout the year with quarterly start dates in January, April, July, and September.
  • Provides faculty-monitored internships or job-related assignments.
  • Offers associate and bachelor degree programs in business, design, health, plus certificate programs in practical nurse, medical assistant, and more.
  • Preparing students for professional and personal success since 1931.
  • $59 million in grants and scholarships provided during the 2016-2017 award year.
Programs
  • Business Administration - Associate in Specialized Business
  • Committed to excellence in education since 1897 with a rich history of helping students find successful careers.
  • Offers a wide array of over 35 degree programs including business, medical, technology, and more.
  • Developed a Graduate Placement Strategy (GPS) that helps students prepare for careers with externships, help building a career portfolio, resume writing, and more.
  • Its fully-accredited campuses offer day, evening, and online classes.
  • Gives graduates access to career tools and networking resources for life.
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Allentown
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Programs
  • Business Administration (BS) (Online)
  • Business Administration - Customized Professional (BS) (Online)
  • Designated as a 2015 Military Friendly® School by Victory Media, publishers of G.I. Jobs®.
  • Each program is designed to instill the knowledge, ethical values, and interpersonal skills of professional practice and to foster values of social responsibility.
  • Offers several flexible learning options, including a blended format that combines campus and online learning.
  • Several scholarship opportunities are available for students who qualify.
  • Features a competency-based MBA program that allows students to test out of subjects based on prior professional experience.

More Pennsylvania Customer Service Representative Training Schools

2016 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov; 2014-24 State Occupational Projections, Projections Central, projectionscentral.com

School Name
Campus
Highest Award
Enrolled
Monaca
Associate
3,194

Job Popularity in Metro Areas for Customer Service Representatives

The map below shows job statistics for the career type by metro area, for Pennsylvania. A table below the map shows job popularity and salaries across the state.

Metro Areas Rated for Popularity for:
Customer Service Representatives

Listed below are metro areas ranked by the popularity of jobs for Customer Service Representatives relative to the population of the city. Salary data was obtained from the U.S. Bureau of Labor Statistics.

2016 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov; 2014-24 State Occupational Projections, Projections Central, projectionscentral.com

Metro Area
Jobs
Annual Median Salary
Altoona 1210 $23,520
Bloomsburg 1090 $24,370
Berwick 1090 $24,370
Johnstown 1000 $26,150
Chambersburg 680 $32,240
Waynesboro 680 $32,240
East Stroudsburg 630 $27,220
Erie 2030 $29,100
Gettysburg 240 $33,870
Harrisburg 7720 $31,890
Carlisle 7720 $31,890
Lancaster 3870 $32,390
Lebanon 770 $29,910
Pittsburgh 23310 $32,200
Reading 2970 $33,290
Scranton 6270 $31,160
Wilkes 6270 $31,160
Barre 6270 $31,160
Hazleton 6270 $31,160
State College 980 $24,000
Williamsport 1080 $28,950
York 2950 $32,020
Hanover 2950 $32,020

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