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Non-Retail Sales Supervisors

Non-retail sales supervisors oversee salespersons and sometimes related employees including customer service representatives, wholesale salespersons, sales engineers, stock clerks and order fillers. They often oversee the activities of salespersons who sell industrial items or services such as financial or advertising. Some of these supervisors have titles such as department manager or sales manager.

Some sales worker supervisors prepare budgets, create sales-incentive programs and approve sales contracts. Many non-retail sales supervisors interview, hire and train employees. Also, in small companies, non-retail sales supervisors may oversee the operation of the entire business.

Responsibilities

  • Prepare work schedules
  • Assign specific tasks to employees
  • Resolve customer complaints
  • Work with managers to create strategies for increasing sales
  • Monitor sales staff to see if sales goals have been reached
  • Assist staff with complicated tasks
  • Attend company meetings
  • Create sales and inventory reports for management and budget departments

Job Characteristics

Sales supervisors typically work at least 40 hours per week. Evening and weekend work is sometimes required. Work schedules can change on a weekly basis. Sometimes they are asked to show up at work on short notice, particularly when an employee is absent.

First-line non-retail sales supervisors need to have good communications skills and get along well with all types of people. Good judgement, initiative, motivational skills, organizational skills, patience and decisiveness are important assets for the occupation.

Employment Outlook

According to the U.S. Bureau of Labor Statistics, between 2006 and 2016 employment of sale workers supervisors is projected to grow by 4 percent, which is slower than the average for all occupations. However, faster than average employment growth is projected for supervisors of service providing companies. The job growth for non-retail sales supervisors is connected to the employment growth in particular industries.

Strong competition is forecasted for sales supervisor jobs in non-retail businesses, especially for jobs with above average earnings and attractive work environments.

In 2006 the median earnings for supervisors of non-retail sales employees, including commissions, was $65,510. The highest 10 percent earned over $135,270. The lowest 10 percent earned $34,840. Many sales supervisors receive a salary and commissions.

Due to the increase of the use of the Internet, some companies hire Internet sales supervisors who are responsible for overseeing and maintaining a web site.

Post secondary degrees may help supervisors obtain assistant manager or manager positions. Supervisors who display team-building skills, leadership qualities and motivation skills improve their chances of advancing into management positions.

Education, Certification, and Licensing

Non-retail sales supervisors have various educational backgrounds. Those with post secondary education typically have a bachelor or an associate degree in management, marketing, business or in the social sciences. Computer skills are also important in the occupation.

Valuable college courses include marketing, accounting, management, sales, psychology and communications. Classroom learning in inventory management, customer service and employee relations is beneficial. Those with college degrees can typically enter management training programs without having a lot of experience.

Major Employers

Some of the major industries hiring non-retail sales supervisors are wholesale electronic markets; professional and commercial equipment and supplies merchant wholesalers; business support services, insurance, finance, and machinery, equipment and supplies merchant wholesalers.

Schools for Supervisors Of Non Retail Sales Workers are listed in the Browse Schools Section.

Metro Areas Sorted by Total Employment for:
Supervisors Of Non Retail Sales Workers

Listed below are metro areas sorted by the total number of people employed in Supervisors Of Non Retail Sales Workers jobs , as of 2016

2016 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov; 2014-24 State Occupational Projections, Projections Central, projectionscentral.com

     
Metro Area (Alabama) Total Employment Annual Median Salary
Birmingham 1330 $79,480
Hoover 1330 $79,480
Mobile 470 $62,030
Montgomery 340 $71,100
Huntsville 260 $64,000
Fairhope 110 $69,490
Foley 110 $69,490
Daphne 110 $69,490
Florence 80 $58,560
Muscle Shoals 80 $58,560
Decatur 80 $77,200
Dothan 70 $57,060
Anniston 70 $57,750
Oxford 70 $57,750
Jacksonville 70 $57,750
Tuscaloosa 50 $62,940
Auburn 40 $44,460
Opelika 40 $44,460
     
Metro Area (Alaska) Total Employment Annual Median Salary
Anchorage 130 $64,950
     
Metro Area (Arizona) Total Employment Annual Median Salary
Mesa 5200 $61,420
Phoenix 5200 $61,420
Scottsdale 5200 $61,420
Tucson 540 $54,640
Flagstaff 60 $53,370
Lake Havasu City 50 $44,210
Kingman 50 $44,210
Douglas 50 $58,170
Sierra Vista 50 $58,170
Prescott 40 $57,680
Yuma N/A $54,450
     
Metro Area (Arkansas) Total Employment Annual Median Salary
Conway 920 $71,630
North Little Rock 920 $71,630
Little Rock 920 $71,630
Jonesboro 140 $55,790
Hot Springs 50 $44,350
     
Metro Area (California) Total Employment Annual Median Salary
Anaheim 11910 $62,950
Los Angeles 11910 $62,950
Long Beach 11910 $62,950
Oakland 3950 $79,140
San Francisco 3950 $79,140
Hayward 3950 $79,140
Carlsbad 2300 $68,070
San Diego 2300 $68,070
San Jose 2300 $80,600
Santa Clara 2300 $80,600
Sunnyvale 2300 $80,600
Riverside 2070 $60,860
San Bernardino 2070 $60,860
Ontario 2070 $60,860
Sacramento 1570 $61,750
Arcade 1570 $61,750
Arden 1570 $61,750
Roseville 1570 $61,750
Fresno 490 $65,000
Ventura 470 $70,540
Thousand Oaks 470 $70,540
Oxnard 470 $70,540
Bakersfield 380 $60,120
Santa Rosa 330 $59,620
Lodi 310 $62,430
Stockton 310 $62,430
Modesto 280 $50,340
Santa Maria 260 $60,610
Santa Barbara 260 $60,610
Vallejo 200 $60,660
Fairfield 200 $60,660
Napa 190 $58,600
San Luis Obispo 160 $58,840
Paso Robles 160 $58,840
Arroyo Grande 160 $58,840
Salinas 160 $75,330
Visalia 120 $53,800
Porterville 120 $53,800
Chico 110 $50,790
Santa Cruz 90 $66,060
Watsonville 90 $66,060
Redding 70 $58,800
Yuba City 70 $61,840
El Centro 40 $44,980
Merced 30 $60,830
Hanford 30 $72,890
Corcoran 30 $72,890
     
Metro Area (Colorado) Total Employment Annual Median Salary
Aurora 3240 $80,520
Denver 3240 $80,520
Lakewood 3240 $80,520
Colorado Springs 470 $70,630
Boulder 340 $71,510
Greeley 190 $62,070
Fort Collins 170 $71,210
Pueblo 140 $31,850
Grand Junction 110 N/A
     
Metro Area (Connecticut) Total Employment Annual Median Salary
East Hartford 860 $78,260
West Hartford 860 $78,260
Hartford 860 $78,260
New Haven 700 $71,720
Stamford 560 $77,650
Norwalk 560 $77,650
Bridgeport 560 $77,650
Danbury 150 $72,500
Waterbury 60 $64,190
     
Metro Area (Delaware) Total Employment Annual Median Salary
Dover 60 $70,540
     
Metro Area (Florida) Total Employment Annual Median Salary
West Palm Beach 8420 $83,610
Miami 8420 $83,610
Fort Lauderdale 8420 $83,610
St. Petersburg 3990 $82,260
Clearwater 3990 $82,260
Tampa 3990 $82,260
Kissimmee 3140 $75,040
Orlando 3140 $75,040
Sanford 3140 $75,040
Jacksonville 1910 $73,410
North Port 630 $62,610
Sarasota 630 $62,610
Bradenton 630 $62,610
Cape Coral 580 $60,360
Fort Myers 580 $60,360
Winter Haven 430 $72,190
Lakeland 430 $72,190
Ormond Beach 340 $58,130
Deltona 340 $58,130
Daytona Beach 340 $58,130
Port St. Lucie 330 $75,040
Palm Bay 310 $75,730
Titusville 310 $75,730
Melbourne 310 $75,730
Ferry Pass 300 $69,310
Pensacola 300 $69,310
Brent 300 $69,310
Tallahassee 250 $69,340
Immokalee 250 $80,360
Naples 250 $80,360
Marco Island 250 $80,360
Gainesville 220 $62,660
Ocala 210 $55,680
Panama City 160 $54,170
Crestview 150 $71,330
Destin 150 $71,330
Fort Walton Beach 150 $71,330
Vero Beach 80 $67,260
Sebastian 80 $67,260
Punta Gorda 50 $58,230
Sebring 40 $74,430
     
Metro Area (Georgia) Total Employment Annual Median Salary
Sandy Springs 4020 $66,550
Atlanta 4020 $66,550
Roswell 4020 $66,550
Savannah 170 $61,990
Macon 170 $62,780
Athens 90 $62,580
Clarke County 90 $62,580
Dalton 90 $68,030
Valdosta 70 $76,010
Brunswick 60 $51,070
Gainesville 60 $58,290
Albany 50 $53,680
Warner Robins 30 $57,680
     
Metro Area (Hawaii) Total Employment Annual Median Salary
Urban Honolulu 1040 $61,310
Lahaina 150 $58,010
Wailuku 150 $58,010
Kahului 150 $58,010
     
Metro Area (Idaho) Total Employment Annual Median Salary
Boise City 550 $64,470
Idaho Falls 70 $47,620
Coeur d'Alene 60 $54,240
     
Metro Area (Illinois) Total Employment Annual Median Salary
Urbana 160 $62,270
Champaign 160 $62,270
Peoria 160 $75,790
Rockford 150 $43,030
Springfield 150 $58,690
Decatur 50 $58,470
Marion 40 $50,420
Carbondale 40 $50,420
Bloomington N/A $48,920
Kankakee N/A $68,250
     
Metro Area (Indiana) Total Employment Annual Median Salary
Anderson 2030 $77,590
Carmel 2030 $77,590
Indianapolis 2030 $77,590
Fort Wayne 440 $65,330
Goshen 190 $74,160
Elkhart 190 $74,160
Bloomington 100 $48,210
West Lafayette 60 $84,520
Lafayette 60 $84,520
La Porte 50 $66,920
Michigan City 50 $66,920
Columbus 50 $72,690
Terre Haute 40 $73,750
Kokomo 30 $73,780
     
Metro Area (Iowa) Total Employment Annual Median Salary
West Des Moines 560 $66,910
Des Moines 560 $66,910
Waterloo 150 $67,290
Cedar Falls 150 $67,290
Dubuque 130 $44,200
Cedar Rapids 130 $60,450
Iowa City 110 $59,570
Ames 40 $67,930
     
Metro Area (Kansas) Total Employment Annual Median Salary
Wichita 350 $63,710
Topeka 80 $70,240
Lawrence 60 $66,190
     
Metro Area (Kentucky) Total Employment Annual Median Salary
Lexington 430 $58,320
Fayette 430 $58,320
Bowling Green 90 $52,980
Fort Knox 50 $50,870
Elizabethtown 50 $50,870
Owensboro 40 $50,020
     
Metro Area (Louisiana) Total Employment Annual Median Salary
New Orleans 810 $63,510
Metairie 810 $63,510
Baton Rouge 350 $58,120
Lafayette 240 $62,470
Shreveport 180 $60,030
Bossier City 180 $60,030
Thibodaux 90 $69,630
Houma 90 $69,630
Alexandria 70 $35,170
Monroe 60 $65,940
Lake Charles 40 $40,540
     
Metro Area (Maine) Total Employment Annual Median Salary
South Portland 410 $67,350
Portland 410 $67,350
Auburn 110 $50,330
Lewiston 110 $50,330
Bangor 90 $57,350
     
Metro Area (Maryland) Total Employment Annual Median Salary
Towson 3110 $81,300
Columbia 3110 $81,300
Baltimore 3110 $81,300
     
Metro Area (Massachusetts) Total Employment Annual Median Salary
Gardner 100 $93,830
Leominster 100 $93,830
Barnstable Town 90 $60,300
New Bedford 60 $82,230
     
Metro Area (Michigan) Total Employment Annual Median Salary
Dearborn 3290 $74,220
Detroit 3290 $74,220
Warren 3290 $74,220
Grand Rapids 1230 $62,960
Wyoming 1230 $62,960
Lansing 280 $59,160
East Lansing 280 $59,160
Ann Arbor 250 $64,080
Portage 220 $63,090
Kalamazoo 220 $63,090
Flint 210 $62,850
Saginaw 100 $67,730
Benton Harbor 60 $79,260
Niles 60 $79,260
Jackson 60 $89,000
Battle Creek 50 $67,010
Monroe 50 $68,280
Bay City 50 $77,410
Muskegon 40 $69,520
Midland N/A $60,920
     
Metro Area (Minnesota) Total Employment Annual Median Salary
St. Cloud 100 $66,010
Rochester 60 $60,600
Mankato 40 $74,050
North Mankato 40 $74,050
     
Metro Area (Mississippi) Total Employment Annual Median Salary
Jackson 520 $79,640
Pascagoula 130 $58,750
Biloxi 130 $58,750
Gulfport 130 $58,750
Hattiesburg 50 $66,590
     
Metro Area (Missouri) Total Employment Annual Median Salary
Springfield 310 $56,120
Columbia 170 $48,700
Joplin 110 $63,370
Jefferson City 50 $48,280
     
Metro Area (Montana) Total Employment Annual Median Salary
Billings 290 $66,070
Missoula 110 $64,660
Great Falls 70 $58,280
     
Metro Area (Nebraska) Total Employment Annual Median Salary
Lincoln 420 $64,450
Grand Island 80 $76,130
     
Metro Area (Nevada) Total Employment Annual Median Salary
Paradise 1060 $55,490
Henderson 1060 $55,490
Las Vegas 1060 $55,490
Reno 250 $54,820
     
Metro Area (New Hampshire) Total Employment Annual Median Salary
Manchester 350 $89,770
     
Metro Area (New Jersey) Total Employment Annual Median Salary
Trenton 210 $91,650
Hammonton 190 N/A
Atlantic City 190 N/A
Bridgeton 40 $59,260
Vineland 40 $59,260
     
Metro Area (New Mexico) Total Employment Annual Median Salary
Albuquerque 520 $58,500
Santa Fe 80 $46,120
Las Cruces 70 $50,050
Farmington 70 $65,730
     
Metro Area (New York) Total Employment Annual Median Salary
Cheektowaga 1380 $72,370
Buffalo 1380 $72,370
Niagara Falls 1380 $72,370
Rochester 1010 $78,530
Schenectady 720 $76,270
Albany 720 $76,270
Troy 720 $76,270
Syracuse 630 $87,500
Utica 150 $70,040
Rome 150 $70,040
Binghamton 130 $73,020
Fort Drum 100 $38,270
Watertown 100 $38,270
Glens Falls 70 N/A
Elmira 50 $59,170
Kingston 50 $65,770
Ithaca 40 $62,840
     
Metro Area (North Carolina) Total Employment Annual Median Salary
Raleigh 1890 $96,780
High Point 810 $82,840
Greensboro 810 $82,840
Chapel Hill 460 $80,160
Durham 460 $80,160
Salem 360 $85,960
Winston 360 $85,960
Asheville 320 $64,980
Wilmington 270 $76,100
Morganton 200 $80,460
Lenoir 200 $80,460
Hickory 200 $80,460
Fayetteville 160 $54,640
Greenville 150 $70,140
Burlington 60 $80,050
Goldsboro 50 $77,710
Rocky Mount 50 $81,090
Jacksonville 30 $48,650
New Bern 30 $77,350
     
Metro Area (North Dakota) Total Employment Annual Median Salary
Bismarck 80 $56,510
     
Metro Area (Ohio) Total Employment Annual Median Salary
Elyria 1670 $76,230
Cleveland 1670 $76,230
Columbus 1520 $75,660
Dayton 740 $58,720
Akron 700 $67,910
Toledo 390 $72,160
Canton 260 $68,070
Massillon 260 $68,070
Lima 50 $51,020
Springfield 40 $68,280
Mansfield 40 $68,660
     
Metro Area (Oklahoma) Total Employment Annual Median Salary
Oklahoma City 1500 $55,130
Tulsa 830 $63,440
Lawton 50 $41,160
     
Metro Area (Oregon) Total Employment Annual Median Salary
Salem 290 $68,680
Eugene 260 $59,430
Medford 140 $47,090
Redmond 70 $56,690
Bend 70 $56,690
Albany 30 $32,460
     
Metro Area (Pennsylvania) Total Employment Annual Median Salary
Pittsburgh 1900 $85,020
Harrisburg 490 $76,500
Carlisle 490 $76,500
Lancaster 340 $71,660
Scranton 330 $77,030
Wilkes 330 $77,030
Hazleton 330 $77,030
Barre 330 $77,030
Reading 210 $88,530
York 190 $83,720
Hanover 190 $83,720
Erie 130 $67,790
Williamsport 80 $71,440
East Stroudsburg 70 $55,020
Chambersburg 70 $65,300
Waynesboro 70 $65,300
Altoona 70 $68,750
Johnstown 70 $70,910
State College 50 $110,410
Lebanon 40 $61,970
     
Metro Area (Puerto Rico) Total Employment Annual Median Salary
San Juan 1430 $38,230
Carolina 1430 $38,230
Caguas 1430 $38,230
Ponce 110 N/A
Mayag�ez 50 $31,370
Aguadilla 40 $31,150
Isabela 40 $31,150
Arecibo 30 $45,840
     
Metro Area (South Carolina) Total Employment Annual Median Salary
Mauldin 840 $60,830
Greenville 840 $60,830
Anderson 840 $60,830
Columbia 800 $59,790
North Charleston 650 $57,080
Charleston 650 $57,080
Spartanburg 230 $56,160
Florence 140 $75,690
Beaufort 100 $61,560
Hilton Head Island 100 $61,560
Bluffton 100 $61,560
Sumter 60 $67,760
     
Metro Area (South Dakota) Total Employment Annual Median Salary
Sioux Falls 300 $90,490
Rapid City 50 $95,900
     
Metro Area (Tennessee) Total Employment Annual Median Salary
Murfreesboro 2050 $71,590
Franklin 2050 $71,590
Davidson 2050 $71,590
Nashville 2050 $71,590
Knoxville 1180 $64,620
Johnson City 160 $61,160
Jackson 90 $60,100
Cleveland 80 $34,300
Morristown 60 $65,370
     
Metro Area (Texas) Total Employment Annual Median Salary
Dallas 9160 $71,460
Arlington 9160 $71,460
Fort Worth 9160 $71,460
Sugar Land 6430 $81,620
Houston 6430 $81,620
The Woodlands 6430 $81,620
Austin 2710 $75,840
Round Rock 2710 $75,840
New Braunfels 2180 $70,980
San Antonio 2180 $70,980
El Paso 610 $46,520
Lubbock 280 $64,240
McAllen 260 $56,370
Edinburg 260 $56,370
Mission 260 $56,370
Corpus Christi 220 $65,230
Amarillo 190 $69,130
Port Arthur 180 $68,070
Beaumont 180 $68,070
Temple 170 $66,320
Killeen 170 $66,320
Odessa 160 $84,050
Midland 160 $88,480
Bryan 150 $70,900
College Station 150 $70,900
Waco 150 $75,700
Longview 140 $70,910
Tyler 140 $78,910
Laredo 130 $56,890
San Angelo 100 $57,970
Harlingen 100 $62,090
Brownsville 100 $62,090
Abilene 80 $54,180
Victoria 70 $68,490
Wichita Falls 60 $67,530
Sherman 50 $52,200
Denison 50 $52,200
     
Metro Area (Utah) Total Employment Annual Median Salary
Salt Lake City 1240 $69,290
Orem 280 $65,010
Provo 280 $65,010
Clearfield 280 $65,420
Ogden 280 $65,420
     
Metro Area (Vermont) Total Employment Annual Median Salary
South Burlington 320 $72,980
Burlington 320 $72,980
     
Metro Area (Virginia) Total Employment Annual Median Salary
Richmond 1430 $87,100
Roanoke 270 $72,670
Charlottesville 160 $68,040
Harrisonburg 110 $68,200
Lynchburg 80 $59,930
Waynesboro 70 $87,730
Staunton 70 $87,730
Christiansburg 40 $62,600
Radford 40 $62,600
Blacksburg 40 $62,600
     
Metro Area (Washington) Total Employment Annual Median Salary
Tacoma 2880 $75,580
Seattle 2880 $75,580
Bellevue 2880 $75,580
Spokane 340 $67,490
Spokane Valley 340 $67,490
Tumwater 90 N/A
Olympia 90 N/A
Yakima 80 $51,800
Bellingham 80 $58,960
Bremerton 80 $61,320
Silverdale 80 $61,320
Richland 80 $66,790
Kennewick 80 $66,790
Anacortes 30 $65,720
Mount Vernon 30 $65,720
     
Metro Area (West Virginia) Total Employment Annual Median Salary
Charleston 130 $50,700
Beckley 70 $44,100
Morgantown 40 $46,790
     
Metro Area (Wisconsin) Total Employment Annual Median Salary
West Allis 2120 $79,780
Waukesha 2120 $79,780
Milwaukee 2120 $79,780
Madison 760 $77,420
Green Bay 450 $89,710
Appleton 290 $78,860
Eau Claire 210 $57,790
Oshkosh 210 $69,950
Neenah 210 $69,950
Racine 160 $74,090
Wausau 120 $75,000
Sheboygan 110 $92,620
Fond du Lac 100 $80,930
Beloit 70 $72,120
Janesville 70 $72,120
     
Metro Area (Wyoming) Total Employment Annual Median Salary
Casper 50 $60,420
Cheyenne 40 $53,690

Most Popular Industries for :
Supervisors Of Non Retail Sales Workers

Industries representing at least 1% of total jobs for the occupation.

2016 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov; 2014-24 State Occupational Projections, Projections Central, projectionscentral.com

Industry Jobs Percent Annual Median Salary
Durable Goods Wholesale 52,200 19% $72,490
Non-durable Goods Wholesale 33,870 12% $69,910
Office Services And Staffing 19,520 7% $53,910
Professional And Technical Services 19,470 7% $82,160
Insurance 16,040 5% $71,820
Online Wholesale 15,760 5% $81,100
Postal Service 12,990 4% $60,730
Banking And Credit 11,300 4% $62,720
Traditional Publishing 8,780 3% $67,470
Telecommunications 7,830 2% $78,330
Business Management 7,450 2% $73,040
Real Estate 5,040 1% $54,790
Securities And Investment 4,930 1% $89,190
Rental And Lease 4,640 1% $47,600
Electronics And Computer 3,440 1% $83,020
Machinery 2,930 1% $75,350
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We have some additional detailed pages at the state level for Supervisors Of Non Retail Sales Workers.

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