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Non-Retail Sales Supervisors

Non-retail sales supervisors oversee salespersons and sometimes related employees including customer service representatives, wholesale salespersons, sales engineers, stock clerks and order fillers. They often oversee the activities of salespersons who sell industrial items or services such as financial or advertising. Some of these supervisors have titles such as department manager or sales manager.

Some sales worker supervisors prepare budgets, create sales-incentive programs and approve sales contracts. Many non-retail sales supervisors interview, hire and train employees. Also, in small companies, non-retail sales supervisors may oversee the operation of the entire business.

Responsibilities

  • Prepare work schedules
  • Assign specific tasks to employees
  • Resolve customer complaints
  • Work with managers to create strategies for increasing sales
  • Monitor sales staff to see if sales goals have been reached
  • Assist staff with complicated tasks
  • Attend company meetings
  • Create sales and inventory reports for management and budget departments

Job Characteristics

Sales supervisors typically work at least 40 hours per week. Evening and weekend work is sometimes required. Work schedules can change on a weekly basis. Sometimes they are asked to show up at work on short notice, particularly when an employee is absent.

First-line non-retail sales supervisors need to have good communications skills and get along well with all types of people. Good judgement, initiative, motivational skills, organizational skills, patience and decisiveness are important assets for the occupation.

Employment Outlook

According to the U.S. Bureau of Labor Statistics, between 2006 and 2016 employment of sale workers supervisors is projected to grow by 4 percent, which is slower than the average for all occupations. However, faster than average employment growth is projected for supervisors of service providing companies. The job growth for non-retail sales supervisors is connected to the employment growth in particular industries.

Strong competition is forecasted for sales supervisor jobs in non-retail businesses, especially for jobs with above average earnings and attractive work environments.

In 2006 the median earnings for supervisors of non-retail sales employees, including commissions, was $65,510. The highest 10 percent earned over $135,270. The lowest 10 percent earned $34,840. Many sales supervisors receive a salary and commissions.

Due to the increase of the use of the Internet, some companies hire Internet sales supervisors who are responsible for overseeing and maintaining a web site.

Post secondary degrees may help supervisors obtain assistant manager or manager positions. Supervisors who display team-building skills, leadership qualities and motivation skills improve their chances of advancing into management positions.

Education, Certification, and Licensing

Non-retail sales supervisors have various educational backgrounds. Those with post secondary education typically have a bachelor or an associate degree in management, marketing, business or in the social sciences. Computer skills are also important in the occupation.

Valuable college courses include marketing, accounting, management, sales, psychology and communications. Classroom learning in inventory management, customer service and employee relations is beneficial. Those with college degrees can typically enter management training programs without having a lot of experience.

Major Employers

Some of the major industries hiring non-retail sales supervisors are wholesale electronic markets; professional and commercial equipment and supplies merchant wholesalers; business support services, insurance, finance, and machinery, equipment and supplies merchant wholesalers.

Schools for Supervisors Of Non Retail Sales Workers are listed in the Browse Schools Section.

Metro Areas Sorted by Total Employment for:
Supervisors Of Non Retail Sales Workers

Listed below are metro areas sorted by the total number of people employed in Supervisors Of Non Retail Sales Workers jobs , as of 2015

Source: 2015 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov.

     
Metro Area (Alabama) Total Employment Annual Median Salary
Birmingham 1360 $75,900
Hoover 1360 $75,900
Mobile 440 $61,690
Huntsville 380 $70,470
Montgomery 310 $71,270
Fairhope 100 $72,920
Foley 100 $72,920
Daphne 100 $72,920
Auburn 100 $77,900
Opelika 100 $77,900
Tuscaloosa 90 $69,980
Decatur 80 $70,750
Muscle Shoals 70 $53,320
Florence 70 $53,320
Dothan 70 $53,870
Anniston 70 $61,430
Oxford 70 $61,430
Jacksonville 70 $61,430
Gadsden 30 $54,480
     
Metro Area (Alaska) Total Employment Annual Median Salary
Anchorage 170 $58,390
     
Metro Area (Arizona) Total Employment Annual Median Salary
Scottsdale 4860 $64,100
Mesa 4860 $64,100
Phoenix 4860 $64,100
Tucson 520 $49,830
Flagstaff 60 $53,380
Kingman 50 $46,030
Lake Havasu City 50 $46,030
Prescott 50 $56,050
Douglas 40 $54,240
Sierra Vista 40 $54,240
Yuma 40 $60,090
     
Metro Area (Arkansas) Total Employment Annual Median Salary
Conway 920 $67,980
North Little Rock 920 $67,980
Little Rock 920 $67,980
Jonesboro 140 $50,410
Hot Springs 60 $32,990
     
Metro Area (California) Total Employment Annual Median Salary
Anaheim 11920 $59,160
Long Beach 11920 $59,160
Los Angeles 11920 $59,160
San Francisco 4230 $78,460
Oakland 4230 $78,460
Hayward 4230 $78,460
Carlsbad 2220 $62,900
San Diego 2220 $62,900
Ontario 2070 $59,560
San Bernardino 2070 $59,560
Riverside 2070 $59,560
Santa Clara 1930 $80,910
Sunnyvale 1930 $80,910
San Jose 1930 $80,910
Arcade 1420 $63,570
Roseville 1420 $63,570
Sacramento 1420 $63,570
Arden 1420 $63,570
Fresno 480 $64,170
Thousand Oaks 460 $69,550
Oxnard 460 $69,550
Ventura 460 $69,550
Stockton 350 $61,740
Lodi 350 $61,740
Santa Rosa 320 $58,740
Bakersfield 310 $60,210
Modesto 230 $51,330
Santa Barbara 210 $58,530
Santa Maria 210 $58,530
Paso Robles 190 $52,050
San Luis Obispo 190 $52,050
Arroyo Grande 190 $52,050
Porterville 140 $48,530
Visalia 140 $48,530
Fairfield 140 $65,720
Vallejo 140 $65,720
Watsonville 120 $65,970
Santa Cruz 120 $65,970
Napa 120 $66,830
Salinas 120 $74,960
Chico 110 $61,740
Redding 80 $46,120
Yuba City 60 $63,850
Merced 50 $49,930
El Centro 40 $39,770
Hanford 30 $63,530
Corcoran 30 $63,530
     
Metro Area (Colorado) Total Employment Annual Median Salary
Aurora 2940 $82,500
Lakewood 2940 $82,500
Denver 2940 $82,500
Colorado Springs 430 $67,960
Boulder 370 $67,600
Fort Collins 220 $71,190
Greeley 170 $56,850
Pueblo 140 $30,580
Grand Junction N/A $44,910
     
Metro Area (Connecticut) Total Employment Annual Median Salary
Hartford 910 $77,890
East Hartford 910 $77,890
West Hartford 910 $77,890
Bridgeport 690 $83,500
Norwalk 690 $83,500
Stamford 690 $83,500
New Haven 630 $73,310
Danbury 150 $71,410
Waterbury 60 $67,810
     
Metro Area (Delaware) Total Employment Annual Median Salary
Dover 60 $68,070
     
Metro Area (Florida) Total Employment Annual Median Salary
Fort Lauderdale 8650 $79,520
West Palm Beach 8650 $79,520
Miami 8650 $79,520
Tampa 3960 $82,050
St. Petersburg 3960 $82,050
Clearwater 3960 $82,050
Sanford 3100 $74,950
Orlando 3100 $74,950
Kissimmee 3100 $74,950
Jacksonville 1620 $74,210
Bradenton 530 $66,730
Sarasota 530 $66,730
North Port 530 $66,730
Fort Myers 510 $60,390
Cape Coral 510 $60,390
Lakeland 400 $71,500
Winter Haven 400 $71,500
Brent 330 $69,570
Pensacola 330 $69,570
Ferry Pass 330 $69,570
Titusville 320 $72,740
Palm Bay 320 $72,740
Melbourne 320 $72,740
Port St. Lucie 310 $73,470
Daytona Beach 290 $57,080
Ormond Beach 290 $57,080
Deltona 290 $57,080
Tallahassee 240 $61,450
Ocala 230 $60,800
Gainesville 180 $60,370
Immokalee 180 $67,990
Marco Island 180 $67,990
Naples 180 $67,990
Fort Walton Beach 140 $71,620
Destin 140 $71,620
Crestview 140 $71,620
Panama City 130 $57,890
Punta Gorda 50 $56,470
Sebastian 40 $80,230
Vero Beach 40 $80,230
Sebring 30 $66,450
     
Metro Area (Georgia) Total Employment Annual Median Salary
Sandy Springs 4050 $66,700
Atlanta 4050 $66,700
Roswell 4050 $66,700
Savannah 140 $66,020
Macon 110 $59,740
Athens 80 $59,580
Clarke County 80 $59,580
Dalton 70 $63,950
Brunswick 50 $48,230
Albany 50 $59,240
Rome 40 $58,990
Valdosta 40 $125,490
     
Metro Area (Hawaii) Total Employment Annual Median Salary
Urban Honolulu 1010 $53,300
Lahaina 160 $50,830
Wailuku 160 $50,830
Kahului 160 $50,830
     
Metro Area (Idaho) Total Employment Annual Median Salary
Boise City 510 $71,470
Coeur d'Alene 70 $49,830
Idaho Falls 40 $54,280
Pocatello 30 $60,010
     
Metro Area (Illinois) Total Employment Annual Median Salary
Peoria 180 $71,750
Champaign 150 $63,190
Urbana 150 $63,190
Rockford 140 $72,330
Springfield 110 $57,700
Kankakee 40 $60,640
Decatur 30 $55,150
Carbondale 30 $58,160
Marion 30 $58,160
Bloomington N/A $47,450
Danville N/A $64,440
     
Metro Area (Indiana) Total Employment Annual Median Salary
Anderson 2190 $68,330
Carmel 2190 $68,330
Indianapolis 2190 $68,330
Fort Wayne 370 $72,950
Goshen 140 $65,000
Elkhart 140 $65,000
Bloomington 70 $44,350
West Lafayette 60 $63,510
Lafayette 60 $63,510
Columbus 50 $61,390
Terre Haute 40 $66,750
Kokomo 40 $71,020
Muncie 40 $80,320
     
Metro Area (Iowa) Total Employment Annual Median Salary
Des Moines 510 $61,520
West Des Moines 510 $61,520
Waterloo 170 $64,560
Cedar Falls 170 $64,560
Cedar Rapids 130 $58,120
Dubuque 120 $43,910
Iowa City 50 $51,800
     
Metro Area (Kansas) Total Employment Annual Median Salary
Wichita 410 $61,390
Topeka 110 $63,030
     
Metro Area (Kentucky) Total Employment Annual Median Salary
Lexington 370 $57,620
Fayette 370 $57,620
Bowling Green 80 $40,350
Owensboro 40 $58,270
Fort Knox 40 $58,810
Elizabethtown 40 $58,810
     
Metro Area (Louisiana) Total Employment Annual Median Salary
Metairie 730 $55,680
New Orleans 730 $55,680
Baton Rouge 360 $58,370
Lafayette 320 $59,710
Bossier City 140 $57,430
Shreveport 140 $57,430
Thibodaux 110 $58,420
Houma 110 $58,420
Lake Charles 60 $46,200
Monroe 60 $53,680
Alexandria 50 $31,580
     
Metro Area (Maine) Total Employment Annual Median Salary
South Portland 390 $73,720
Portland 390 $73,720
Lewiston 90 $48,650
Auburn 90 $48,650
Bangor 80 $56,120
     
Metro Area (Maryland) Total Employment Annual Median Salary
Towson 2680 $79,550
Columbia 2680 $79,550
Baltimore 2680 $79,550
     
Metro Area (Massachusetts) Total Employment Annual Median Salary
Barnstable Town 100 $65,020
New Bedford 60 $66,760
Gardner N/A $92,020
Leominster N/A $92,020
     
Metro Area (Michigan) Total Employment Annual Median Salary
Grand Rapids 1120 $57,480
Wyoming 1120 $57,480
Ann Arbor 310 $61,190
Portage 300 $66,820
Kalamazoo 300 $66,820
Lansing 240 $56,840
East Lansing 240 $56,840
Flint 200 $62,910
Saginaw 160 $63,080
Midland 60 $60,850
Jackson 60 $79,880
Bay City 50 $63,690
Niles 40 $70,640
Benton Harbor 40 $70,640
Muskegon 40 $76,580
Monroe 30 $59,510
Battle Creek 30 $62,280
Dearborn N/A $72,200
Detroit N/A $72,200
Warren N/A $72,200
     
Metro Area (Minnesota) Total Employment Annual Median Salary
St. Cloud 120 $64,080
Rochester 90 $69,870
North Mankato 40 $73,700
Mankato 40 $73,700
     
Metro Area (Mississippi) Total Employment Annual Median Salary
Jackson 400 $78,460
Gulfport 130 $47,650
Pascagoula 130 $47,650
Biloxi 130 $47,650
Hattiesburg 50 $49,370
     
Metro Area (Missouri) Total Employment Annual Median Salary
Springfield 320 $49,390
Columbia 170 $46,140
Joplin 60 $60,740
Jefferson City 40 $51,540
     
Metro Area (Montana) Total Employment Annual Median Salary
Billings 280 $64,190
Missoula 100 $62,580
Great Falls 80 $54,060
     
Metro Area (Nebraska) Total Employment Annual Median Salary
Lincoln 390 $65,930
Grand Island 80 $76,680
     
Metro Area (Nevada) Total Employment Annual Median Salary
Paradise 770 $47,600
Henderson 770 $47,600
Las Vegas 770 $47,600
Reno 210 $61,210
     
Metro Area (New Hampshire) Total Employment Annual Median Salary
Manchester 300 $87,480
     
Metro Area (New Jersey) Total Employment Annual Median Salary
Trenton 220 $81,120
Hammonton 180 $54,670
Atlantic City 180 $54,670
Bridgeton 60 $63,200
Vineland 60 $63,200
     
Metro Area (New Mexico) Total Employment Annual Median Salary
Albuquerque 430 $61,560
Las Cruces 80 $65,160
Santa Fe 50 $52,450
Farmington 50 $64,210
     
Metro Area (New York) Total Employment Annual Median Salary
Niagara Falls 1330 $75,330
Buffalo 1330 $75,330
Cheektowaga 1330 $75,330
Rochester 1000 $80,860
Albany 780 $79,110
Schenectady 780 $79,110
Troy 780 $79,110
Syracuse 560 $91,470
Utica 140 $66,250
Rome 140 $66,250
Binghamton 100 $62,360
Glens Falls 70 $61,420
Fort Drum 50 $56,250
Watertown 50 $56,250
Elmira 50 $61,190
Kingston 50 $61,250
Ithaca 50 $67,590
     
Metro Area (North Carolina) Total Employment Annual Median Salary
Raleigh 1460 $94,070
Greensboro 890 $80,660
High Point 890 $80,660
Chapel Hill 600 $125,510
Durham 600 $125,510
Salem 390 $75,850
Winston 390 $75,850
Asheville 270 $62,790
Wilmington 250 $71,210
Morganton 220 $81,080
Lenoir 220 $81,080
Hickory 220 $81,080
Fayetteville 140 $58,860
Greenville 130 $67,050
Burlington 70 $69,660
Goldsboro 60 $87,710
Rocky Mount 50 $79,670
New Bern 40 $76,090
     
Metro Area (North Dakota) Total Employment Annual Median Salary
Bismarck 100 $64,310
     
Metro Area (Ohio) Total Employment Annual Median Salary
Elyria 1780 $72,700
Cleveland 1780 $72,700
Columbus 1460 $78,040
Akron 660 $66,930
Dayton 650 $67,260
Toledo 370 $77,990
Canton 230 $67,630
Massillon 230 $67,630
Lima 50 $64,120
Springfield 40 $69,090
Mansfield 40 $73,260
     
Metro Area (Oklahoma) Total Employment Annual Median Salary
Oklahoma City 1310 $53,840
Tulsa 690 $67,310
Lawton 50 $36,980
     
Metro Area (Oregon) Total Employment Annual Median Salary
Eugene 230 $57,920
Salem 220 $69,590
Bend 100 $49,560
Redmond 100 $49,560
Medford 100 $71,380
     
Metro Area (Pennsylvania) Total Employment Annual Median Salary
Pittsburgh 1990 $89,620
Carlisle 440 $60,820
Harrisburg 440 $60,820
Scranton 350 $77,000
Wilkes 350 $77,000
Hazleton 350 $77,000
Barre 350 $77,000
Lancaster 310 $68,120
Reading 220 $87,520
York 130 $90,550
Hanover 130 $90,550
Erie 110 $73,640
Waynesboro 80 $46,600
Chambersburg 80 $46,600
East Stroudsburg 80 $49,100
Williamsport 80 $74,830
Altoona 60 $74,290
Johnstown 60 $83,470
Lebanon 50 $66,040
State College 50 $109,550
     
Metro Area (Puerto Rico) Total Employment Annual Median Salary
Caguas 1270 $37,940
Carolina 1270 $37,940
San Juan 1270 $37,940
Ponce 100 $35,060
Isabela 40 $27,530
Aguadilla 40 $27,530
Mayag�ez 40 $30,030
     
Metro Area (South Carolina) Total Employment Annual Median Salary
Columbia 830 $61,020
Anderson 750 $59,140
Mauldin 750 $59,140
Greenville 750 $59,140
North Charleston 650 $65,620
Charleston 650 $65,620
Spartanburg 270 $57,840
Florence 120 $67,610
Bluffton 90 $58,150
Beaufort 90 $58,150
Hilton Head Island 90 $58,150
Sumter N/A $45,150
     
Metro Area (South Dakota) Total Employment Annual Median Salary
Sioux Falls 310 $88,550
Rapid City 70 $83,690
     
Metro Area (Tennessee) Total Employment Annual Median Salary
Murfreesboro 1850 $76,850
Franklin 1850 $76,850
Davidson 1850 $76,850
Nashville 1850 $76,850
Knoxville 630 $65,960
Johnson City 80 $38,360
Jackson 70 $57,810
Morristown 40 $71,770
Cleveland 30 $59,560
     
Metro Area (Texas) Total Employment Annual Median Salary
Arlington 9310 $71,140
Dallas 9310 $71,140
Fort Worth 9310 $71,140
The Woodlands 6880 $79,570
Sugar Land 6880 $79,570
Houston 6880 $79,570
Austin 2240 $74,850
Round Rock 2240 $74,850
New Braunfels 2160 $68,150
San Antonio 2160 $68,150
El Paso 610 $50,970
Corpus Christi 280 $67,370
Mission 270 $55,090
Edinburg 270 $55,090
McAllen 270 $55,090
Lubbock 230 $61,750
Odessa 230 $78,380
Killeen 220 $66,650
Temple 220 $66,650
Longview 180 $63,910
Waco 170 $70,590
Laredo 160 $66,360
Midland 160 $84,780
Port Arthur 150 $62,960
Beaumont 150 $62,960
Amarillo 140 $61,450
Tyler 140 $66,890
Brownsville 130 $56,360
Harlingen 130 $56,360
College Station 130 $74,560
Bryan 130 $74,560
Victoria 120 $72,760
San Angelo 100 $55,820
Abilene 80 $58,300
Wichita Falls 60 $55,970
Sherman 50 $56,900
Denison 50 $56,900
     
Metro Area (Utah) Total Employment Annual Median Salary
Salt Lake City 1320 $68,910
Provo 360 $61,620
Orem 360 $61,620
Ogden 270 $64,750
Clearfield 270 $64,750
St. George 40 $52,010
     
Metro Area (Vermont) Total Employment Annual Median Salary
South Burlington 300 $75,320
Burlington 300 $75,320
     
Metro Area (Virginia) Total Employment Annual Median Salary
Richmond 1380 $89,200
Roanoke 320 $71,000
Charlottesville 140 $72,660
Harrisonburg 120 $61,660
Lynchburg 110 $56,540
Waynesboro 80 $63,500
Staunton 80 $63,500
Christiansburg 50 $62,040
Blacksburg 50 $62,040
Radford 50 $62,040
     
Metro Area (Washington) Total Employment Annual Median Salary
Seattle 2980 $75,270
Tacoma 2980 $75,270
Bellevue 2980 $75,270
Spokane Valley 340 $60,990
Spokane 340 $60,990
Richland 160 $57,060
Kennewick 160 $57,060
Tumwater 150 $39,530
Olympia 150 $39,530
Bremerton 90 $58,780
Silverdale 90 $58,780
Bellingham 90 $59,660
Yakima 90 $64,560
Mount Vernon 50 $63,740
Anacortes 50 $63,740
     
Metro Area (West Virginia) Total Employment Annual Median Salary
Charleston 240 $78,110
Beckley 40 $45,240
Morgantown 30 $53,790
     
Metro Area (Wisconsin) Total Employment Annual Median Salary
Waukesha 2130 $83,420
West Allis 2130 $83,420
Milwaukee 2130 $83,420
Madison 590 $71,600
Green Bay 430 $75,700
Appleton 350 $76,000
Neenah 220 $58,330
Oshkosh 220 $58,330
Eau Claire 190 $62,790
Racine 170 $67,180
Fond du Lac 140 $69,250
Wausau 120 $72,990
Beloit 80 $79,220
Janesville 80 $79,220
Sheboygan 70 $89,780
     
Metro Area (Wyoming) Total Employment Annual Median Salary
Casper 60 $62,830
Cheyenne 50 $52,300

Most Popular Industries for :
Supervisors Of Non Retail Sales Workers

Industries representing at least 1% of total jobs for the occupation.

Source: 2015 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov.

Industry Jobs Percent Annual Median Salary
Durable Goods Wholesale 52,200 19% $72,490
Non-durable Goods Wholesale 33,870 12% $69,910
Office Services And Staffing 19,520 7% $53,910
Professional And Technical Services 19,470 7% $82,160
Insurance 16,040 5% $71,820
Online Wholesale 15,760 5% $81,100
Postal Service 12,990 4% $60,730
Banking And Credit 11,300 4% $62,720
Traditional Publishing 8,780 3% $67,470
Telecommunications 7,830 2% $78,330
Business Management 7,450 2% $73,040
Real Estate 5,040 1% $54,790
Securities And Investment 4,930 1% $89,190
Rental And Lease 4,640 1% $47,600
Electronics And Computer 3,440 1% $83,020
Machinery 2,930 1% $75,350
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We have some additional detailed pages at the state level for Supervisors Of Non Retail Sales Workers.

Numbers in parentheses are counts of relevant campus-based schools in the state; online schools may also be available.

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