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Office machine repairers complete a variety of tasks on the job. These vary from installing and fixing electronic and manually-operated office machines to maintaining fax machines, copy machines and other types of equipment. Being analytical and hands-on are definite parts of the field. That's why office machine repairers should be comfortable using a wide range of tools, including the multimeter, which provides information about current, voltage and resistance, as well as circuit boards, cable accessories, and signal generators.

Individuals interested in the field also should have patience, persistence, and the ability to troubleshoot. Skills for the field can typically be gained by taking classes at a community college, vocational school or even by learning on the job. In some related fields, completion of a certificate program could be beneficial.

Responsibilities of Office Machine Repairers

The job expectations for the office machine repairer can vary, depending on whether they work for themselves or someone else and the type of machinery they are knowledgeable about. In general, their responsibilities include:

  • Traveling to a customer's workplace to service office machines
  • Talking with customers to figure out the scope of an equipment issue or problem
  • Troubleshooting and fixing mechanical or electronic issues
  • Ordering needed parts for repair
  • Installing, integrating or updating these parts to bring a piece of equipment back to functionality
  • Reassembling equipment after taking it apart
  • Keeping up with new technologies that affect the types of equipment they repair

Office Machine Repairer Job Characteristics

Office machine repairers typically work at a customer's place of business or may bring things back to their repair shop for further work. Here's what to expect on the job:

  • Office machine repairers may need to work weekends or evening hours to accommodate the needs of customers.
  • Some of the equipment that they work on may be located outdoors.
  • The job may entail lifting heavy equipment or working in awkward positions.
  • When office machine repairers work indoors, it is typically in well-ventilated areas since some machinery needs to be in a climate-controlled environment.

Skills that make for a good office machine repairer include:

  • Attention to detail
  • Dexterity
  • Good communication
  • Trouble-shooting abilities
  • Analytical reasoning

Office Machine Repairer Salary and Career Information

The Bureau of Labor Statistics (BLS) reports the following information about office machine, computer, and automated teller repairers nationwide:

  • Total Employment: 110,940 in 2014
  • Job Growth: 4%, from 2012 to 2022
  • Average Salary: $38,450 in 2014

Job opportunities could be best for those with training in electronics, according to the BLS. That said, individuals working in Washington, D.C., Alaska, Massachusetts, New Jersey and Rhode Island had the highest mean annual wages, all above $44,000. Those who want to advance in their career may be able to train other entry-level workers or take on supervisory or management roles.

Education, Certification and Licensing

College courses can help students to enter the field of office machine repair, but a college degree is usually unnecessary. Training also can occur on the job, particularly as new methods or technologies become available. Individuals enrolled in college courses can learn learn about:

  • Computer/digital technology
  • Electronics
  • Trouble-shooting repairs
  • Mechanical configurations and circuit boards

Certification can be found through an organization like ETA International, which offers a variety of credentialing, including in basic electronics, such as Associate Electronics Technician (CETa) and Apprentice (APP). Certification also can be found through equipment vendors and through organizations like the International Society of Certified Electronic Technicians, CompTia and even Hewlett-Packard.

Licensing is not required in the field, but many professionals become highly qualified simply by working in office machine repair for a lengthy amount of time and gaining experience with a variety of machines and new technologies.

Major Employers of Office Machine Repairers

  • Electronics and appliance stores
  • Office supply stores
  • Electronic and precision equipment repair shops
  • Wholesalers of professional and commercial equipment and supplies
  • Self-employment

Resources for Office Machine Repairers

  • Electronics Technicians Association International
  • International Society of Certified Electronics Technicians
  • Association of Computer Repair Business Owners

Sources:

  1. Computer, ATM, and Office Machine Repairers, Bureau of Labor Statistics, Occupational Outlook Handbook, Jan. 8, 2014. http://www.bls.gov/ooh/installation-maintenance-and-repair/computer-atm-and-office-machine-repairers.htm#tab-6
  2. Computer, Automated Teller, and Office Machine Repairers, Bureau of Labor Statistics, Occupational Employment Statistics, May 2014. http://www.bls.gov/oes/current/oes492011.htm
  3. Computer, Automated Teller, and Office Machine Repairers, O*NET OnLine, 2015. http://www.onetonline.org/link/summary/49-2011.00
  4. ISCET Certification Exams, International Society of Certified Electronics Technicians, http://www.iscet.org/certification/exams.html

Metro Areas Sorted by Total Employment for:
Office Machine Repairers

Listed below are metro areas sorted by the total number of people employed in Office Machine Repairers jobs , as of 2016

2016 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov; 2014-24 State Occupational Projections, Projections Central, projectionscentral.com

     
Metro Area Total Employment Annual Median Salary
Arlington 5940 $35,680
Fort Worth 5940 $35,680
Dallas 5940 $35,680
Long Beach 3940 $43,330
Anaheim 3940 $43,330
Los Angeles 3940 $43,330
Houston 2800 $37,320
Sugar Land 2800 $37,320
The Woodlands 2800 $37,320
West Palm Beach 2000 $35,630
Total Employment for Office Machine Repairers - Top 5 Cities Nationwide
Compare Total Employment for Office Machine Repairers
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Salaries for Office Machine Repairers - Top 5 Cities Nationwide
Compare Salaries for Office Machine Repairers
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Total Employment and Salary for Professions Similar to Office Machine Repairers

Most Popular Industries for :
Office Machine Repairers

Industries representing at least 1% of total jobs for the occupation.

2016 Occupational Employment Statistics and 2014-24 Employment Projections, Bureau of Labor Statistics, BLS.gov; 2014-24 State Occupational Projections, Projections Central, projectionscentral.com

Industry Jobs Percent Annual Median Salary
Durable Goods Wholesale 40,220 33% $39,690
Applicance Stores 17,720 14% $32,580
Maintenance And Repair 17,630 14% $35,400
Professional And Technical Services 12,480 10% $42,190
Miscellaneous Retail Stores 9,410 7% $36,100
Office Services And Staffing 4,700 3% $33,510
Online Wholesale 3,360 2% $38,310
Education 2,900 2% $38,660
Electronics And Computer 1,490 1% $44,000
Internet Service Provider 1,480 1% $45,080
Traditional Publishing 1,460 1% $35,350
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