The clerical and administrative requirements of a business are usually carried out by secretaries and administrative assistants. These requirements typically involve answering phones, replying to emails, sending memos, and other related tasks.
Massachusetts Secretary Schools
The role of the secretary and administrative assistant is a vital one in that the efficiency and therefore success of a business is heavily reliant on its daily operations running smoothly. And having a competent secretary is a sure means to accomplishing that. Here are a few examples of Massachusetts secretary schools that could help prepare you for entry into the workforce:
- Holyoke Community College: Offering access to education that's not only high quality but also affordable, Holyoke Community College has nearly 100 degree and certificate programs in Holyoke Massachusetts.
- Massasoit Community College: Established in conjunction with 12 community colleges in 1965, Massasoit Community College was named after the chief of the Wampanoag tribe.
- Mildred Elley-Pittsfield Campus: Educating in career-focused programs for nearly a century, Mildred Elley-Pittsfield Campus strives to provide quality career education and technical training to a diverse student body.
- Roxbury Community College: Roxbury Community College is a co-educational public institution that provides the greater Boston area with high quality education.
- Springfield Technical Community College: Founded in 1967, Springfield Technical Community College is the only technical community college in Massachusetts.
- Suffolk University: A personal, student-centered school, Suffolk University is located in the heart of downtown Boston.
What to Expect from Massachusetts Secretarial Programs
Training programs for the secretary position generally entail using programs like word processors, spreadsheets, and database software. Microsoft Word and Excel are also common in many programs as well as PowerPoint. Training might include enhancing your typing speed
The skillsets of a successful secretary generally include:
- Interpersonal skills
- Organizational skills
- Writing skills
In-depth training might also cover scheduling appointments, answering telephones and taking messages, preparing memos, performing basic bookkeeping, editing documents, handling incoming and outgoing mail and faxes, maintaining databases and filing systems both electronic and paper, arranging meetings, etc.
Massachusetts Secretarial License
While the state of Massachusetts doesn't specifically require mandated certification for a secretarial position, earning certification may be beneficial in that it could showcase expertise in the role to employers.
General secretaries have the option of obtaining certification from the International Association of Administrative Professionals, which offers the Certified Administrative Professional or CAP specifically for office administration. Taking the qualifying exam comes with the prerequisite of candidates having a college degree (or equivalent work experience) as well as relevant work experience.
Legal secretaries have a wealth of options when it comes to certifications. The Accredited Legal Professional or ALP certification is offered by the National Association of Legal Secretaries and requires a year of relevant office experience. The Professional Legal Secretary certification, also offered by the association, is viewed as an even more prominent certification.
The Certified Legal Secretary Specialist (CLSS) certification is another option for legal secretaries and is offered by Legal Secretaries International, though this certification demands at least 5 years of legal experience as well as passing a comprehensive exam.
Resources for Secretaries in Massachusetts