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Career Story: Administrative Assistant At A City Hospital

Administrative Assistant At A City Hospital

Job Title: Administrative Assistant

Type of Company: I work for a hospital in Hartford.

Education: BA, Psychology, Central Connecticut State University

Previous Experience: I worked for a drug testing company as an admin. throughout high school and college. I am currently working at a hospital as an admin. while going to school at night to get my Master's in Counseling.

Job Tasks: I coordinate classes such as CPR and Crisis Prevention Training for hospital employees by booking rooms, sending out and posting flyers and getting pens, books, paper and name tags ready. After the classes are done, I grade them using an electronic system and send email notifications to enrollees who did not show up.

I answer phones and triage phone calls for my staff members. And I communicate with doctors to see where we can schedule their physician training when they are new to the hospital. Ordering supplies is another one of my duties. I have to search around to see which vendors can give us the best prices on specific items.

Best and Worst Parts of the Job: The best parts of my job are working with my great staff who are respectful of one another and giving good customer service.

The worst part of my job is working with last minute people who are unprepared and want me to set aside what I am doing to help them because they are unorganized. And the other worst part of my job is when your manager doesn't communicate that well with her staff. We should be kept up-to-date on any changes, so we are aware of what is going on and if someone inquires, we need to give the correct information out.

Job Tips: Job shadowing may be a good starting point, so you can see what someone does all day for work.

Do a career search online to see how in demand your future job is and what type of schooling you will need.

Volunteering or doing an internship is great for experience and your resume. And employers also like it if you have hobbies.

Take as many courses as you can in Outlook, Excel, and PowerPoint. Employers love people who are good with computers. The more you know, the better off you will be.

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