Career Story: Clinical Coordinator In A Medical Practice

Clinical Coordinator In A Medical Practice

Job Title: Clinical Coordinator In A Medical Practice

Type of Company: We are a spine group, owned and operated by several very qualified surgeons.

Education: BA, Business Administration, Boston University

Previous Experience: I began working in a dress shop, then opened my own clothing store. The owner of property decided to skyjack the rent and forced me out of business. I then went to work in the medical field.

Job Tasks: My job consists of scheduling tests needed to determine the extent of injury or problem that brought the patient to us and in dealing with insurance companies, hospitals and whatever else may be needed to insure the well-being of our patients.

A typical day is the following: Patient comes in to see one of our surgeons, examination completed, now tests have to be scheduled. We first have to see if the patient has the proper insurance, if he needs an authorization for the test and only then, if all checks out, do we arrange an appointment at a convenient facility. Once that is all arranged, we move on to the next patient. Sometimes it is much more complex and it can take 15 to 20 minutes to complete. However it is extremely gratifying to be able to help each patient daily.

Best and Worst Parts of the Job: The worst part is when you get a person who is or had a bad day and you are on the other end trying to complete a task, and not being able to reach base.

The best and most rewarding is when you can get your patient an appointment at once, so that they can get whatever needed so that they will be able to get back on their feet in a decent length of time.

Job Tips: You must be a people person, one who enjoys speaking with people and has a definite interest in people's welfare. There are several courses that you can take. But knowing that you are helping people does more for me than anything else I might do. Volunteer at gift shops in a hospital environment, which is a wonderful way to find out if working with people is for you.

Additional Thoughts: I started out wanting to be a nurse, and as all teenagers growing up do not listen to their parents, I got into a situation that just made me so sick that I gave up on a nursing career. It was the worst thing I could have done. I would have made a great nurse and should have listened. Do not make that kind of a mistake, do what your heart tells you and the rest will work out.

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