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Career Story: Executive Secretary

Executive Secretary

Job Title: Executive Assistant

Type of Company: I work for one of the largest retail banking corporations in New England.

Education: AS, Business Administration, Bay State College

Previous Experience: I started out as a bank teller and moved up through the ranks. I then began working for the CFO of the Wealth & Investment division of the bank.

Job Tasks: I help my manager maintain his calendar, answer phones, make travel arrangements, schedule meetings with other senior level management members. I submit and approve expenses and order supplies. There is so much to be learned in this position, but the learning curve can be huge, depending on the manager and the associate's willingness to listen.

Best and Worst Parts of the Job: I retrieve my manager's voicemail messages (and sometimes people go on and on in leaving their message which can be a pain). I have a very flexible manager so the sky is the limit as to what I can learn. He always explains to me what we're doing, and why, so I get a good understanding of why I'm doing a particular assignment for him. In the asset management/mutual fund business of the bank this can open up a world of learning opportunities for anyone interested.

In my position, I wear many different hats. Having the ability to work well with others is key in my position because you never know who you'll need to contact for assistance with something down the road. Always treat people professionally and you'll move along with no problem.

Job Tips: You must have excellent communication skills. I talk with both the most senior-level executives right down the line so you really need to just treat people the way you want to be treated. You must be able to multi-task and perform a variety tasks simultaneously without skipping a beat. This is a position for a detailed-oriented person.

Additional Thoughts: I happen to have been with my company for a long time. Ideally I think this position is great for someone wanting to learn from this position and move on. That being said, I've enjoyed doing this for many years, so it also depends on the individual.

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