Career Story: Insurance Company Human Resource Assistant

Insurance Company Human Resource Assistant

Job Title: Human Resource Assistant

Type of Company: I work for an insurance company that offers auto, home, marine and life insurance policies.

Education: High school graduate •• courses at MassBay Community College

Previous Experience: I started at the bottom and worked my way up to this position, beginning as a file clerk and later working as a switchboard operator and administrative assistant before moving to my current position.

Job Tasks: I have many duties as a Human Resources assistant, but none of them are very exciting. Mostly I interview people and recruit them to the company. Applicants come to us, but we also go looking for them (at campus job fairs, for example). Once we've hired someone I help to get them oriented, giving them forms to fill out and discussing company policies.

I do other things too, which have less to do, explicitly, with hiring. I keep attendance logs (for Payroll), fix computers, order supplies, help to plan special events and field questions about benefits from my fellow employees.

Best and Worst Parts of the Job: The best part of my job is working with different people all the time and solving their problems. Each day is different and brings something new and unexpected.

The worst part of the job is turning down job applicants.

Job Tips: Nowadays it's harder to work your way up to a position like this and a couple of years in college is almost mandatory. To do the job right, though, you need to be open-minded and un-judgmental. Loyalty to the company is a critical aspect of getting ahead.

When interviewing for any position you should do your homework; find out about the company and know what you're applying for. You'll make a better impression that way.

Additional Thoughts: Make sure that this is what you want to do. If you like helping others and solving problems and don't mind being pressed to answer questions, you are on the right track. Dealing with different people is always a challenge, but even more in a large insurance company, and you need to weigh what you say and how you conduct yourself.

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