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Career Story: Office Manager At A Law Firm

Office Manager At A Law Firm

Job Title: Administrative Assistant

Type of Company: A law firm specializing in domestic relations, criminal and state work.

Education: BS, Business, Bridgewater State College (Bridgewater, MA)

Previous Experience: I worked in mutual funds and left to raise my children. This job allows me to work and take care of my children.

Job Tasks: My job is to run a law office. I have daily responsibilities of answering the phone, providing customer service to clients, courts, lawyers and prospective clients. I process all documentation for our clients and forward it to counsel or the courts. I process our financial forms and produce all our billing (once a month). I have updated the billing system with a user-friendly software program that makes the process more efficient and makes our bills more comprehensible to our clients. I also have to process all state billing, something I can do on a monthly or quarterly basis. I have designed updated forms necessary for specific client cases and organized all forms on the system. I currently use programs such as Microsoft Outlook, Turbo Law, Excel, EBill, Turbo Law Time and Billing and the internet. I also have to make copies and utilize the fax machine on a daily basis. Basically my job is to run the office in an organized and professional manner and communicate effectively with clients and prospective clients.

Best and Worst Parts of the Job: The best part of my job is the flexibility it provides me. I am allowed to get my children on and off their school bus everyday. I love that I am able to work and take care of my children. I enjoy speaking with clients and I love the laid-back atmosphere in the office.

The worst part of my job is that it is not very challenging and there is no room for growth. My previous work experience allowed me to grow in a corporation so this job is very different. It simply allows me to be a professional with the flexibility I need as a mom.

Job Tips: I would find a career that interests you and lay out short-term goals as well as long-term goals for yourself. Stay true to yourself and what you believe. Don't change your ideals for someone else. Always respect your co-workers and they will respect you in turn. Avoid being on a power trip as this doesn't help you or your co-workers. Allow yourself to work the hours needed but remember life is too short to spend all of it working. A balance will make sure you don't become a burn-out. Dress professionally; if you are in a business-casual work place, wear appropriate clothing not your hang-out clothes. There is a lot of truth to the old adage that you act the way you dress.

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