Office Manager For A Business Networking Consultancy
Job Title: Executive Assistant
Type of Company: I work for a professional networking organization which helps its members get referrals for business.
Education: AA, Columbus State (Columbus, OH) BA, Organizational Communications, Otterbein College (Westerville, OH) MBA, Otterbein College
Previous Experience: I was Project Coordinator for the Martin Essex School for the Gifted (in Columbus, OH), then went back to school to get my MBA and began working as graduate assistant to the Director of the library at Otterbein College, a job which led me to my current position.
Job Tasks: I work on accounts payable and receivable each day. Quarterly dues payments are funneled through me and I enter the payments into Quickbooks and then deposit them in the bank. I also do this for any membership fees or miscellaneous payments we receive and I send out invoices every quarter to members.
I do email marketing campaigns within the organization. These are often aimed at helping people to improve their networking skills. I am in charge of the membership database, entering and updating membership information, activating and terminating members and collecting on delinquent accounts. I also help with the editing of marketing and other written materials and communicate with our off-site web development team to manage and update the website. Some of that updating I even do myself, adding pertinent information for our area directors, chapter members, and the general public.
In addition, I create a monthly newsletter for every one of our chapters, showing the number of referrals each member has given and received the past month. (These also offer year-to-date figures). I create membership brochures for each chapter, highlighting each member and their company. And finally, I purchase office supplies and send out membership kits and supplies to the members.
Best and Worst Parts of the Job: The best aspects of the job are its hours and their flexibility; the job's variety -- the many different things that I do every day; the positive marketing campaigns we engage in; and working, as I do, for someone with integrity.
The worst parts: the pay is not very good at all (especially for someone with an MBA) and I get no benefits. Nor do I enjoy the collections aspect of the job, which is the opposite, it seems to me, of what we want to be doing as an organization. I suppose it's a necessity in business, but it is not enjoyable.
1. Come into each day with a positive attitude and a smile on your face. Recognize that each person you come in contact with could be someone who could lead you to the job of your dreams.
2. Be yourself, but a professional version of yourself. Being myself, and being personable probably had something to do with my getting the job in the first place.