dcsimg

Career Story: Office Manager For A Valet Parking Service

Office Manager For A Valet Parking Service

Job Title: Office Manager

Type of Company: I work for a valet parking service at Bradley International Airport, near Hartford, Connecticut.

Education: BA & BS, Urban Studies & Sociology

Previous Experience: I used to be a waitress, then a customer service representative, then a manager.

Job Tasks: I am an office manager for a valet parking lot. Everyday we check in 200 cars, and check out 200 cars. My job is to make sure all of the employees are giving our customers good customer service. The customer service is VERY important in our field, because there are many parking lots that customers can choose from and all of the companies are very similar. So it is our service that has to be outstanding. We want to answer phones quickly, pull customers cars up for them quickly and safely, answer questions nicely, offer extra products to the customers to make more money on car care services, etc. In the winter, we spend a lot of time cleaning snow and ice off the cars to make sure the customer is relieved of the duty of having to that himself.

I also hire and fire people. I try to figure out what type of person they are in an interview. I try to judge their character by simple questions. If you want to know if someone has ever been fired from a job, most likely everyone will say no, because it is a safe answer, even if they are lying. But if you ask, "How many times have you been fired from a job" you are going to get much different answers. It is all about how you ask people questions.

Best and Worst Parts of the Job: The best part of my job is working with people who are excited to be off on vacation. You have to be a people person to enjoy this job.

The worst part is having to go outside in extreme weather conditions such as cold or hot.

Job Tips: What you go to college for might not necessarily be what you end up choosing for your career. Make sure you leave good impressions on people wherever you work or volunteer, because helpful recommendations come in handy. If you leave a place of employment, always leave on a good note. Do not just walk off the job; you won't get good recommendations that way.

Additional Thoughts: I love my job, and it is in a very competitive market. You are always trying to stay one step ahead of the other company and provide good customer service. You should always enjoy what you do. Because if you don't, then why bother?

Popular Schools offering Office Management Programs

 
Results:  10
Matching School Ads

At UEI College, we want you to succeed. We’re like a family and we want you to be a part of it.

Selected Campus Locations:
  • Bakersfield

With an education from an Art Institutes school, imagine what you could create.

Selected Campus Locations:

Do you have entrepreneurial visions to advance your career in the business world? Learn about the options available at GCU.

Selected Campus Locations:
  • Online

As a student at South University, Online Programs, you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

Selected Campus Locations:
  • Online

Colorado State University-Global Campus

Colorado State University-Global Campus (CSU-Global) offers career relevant bachelor’s and master’s degree programs for working adults and nontraditional learners.

Selected Campus Locations:
  • Online

Pursue your education at Pacific Oaks College.

Selected Campus Locations:
  • Online

Since 1977, Keiser University has maintained a practical, hands-on approach to career education to help our students achieve their personal and professional goals.  Our student-centered approach remains at the foundation of the Keiser University mission and continues to attract students who prefer a more personal learning experience.

Selected Campus Locations:
  • Online

The Chicago School is a not-for-profit, regionally accredited institution with more than 4285 students at campuses across the country and online.

Selected Campus Locations:
  • Irvine

UNC Kenan-Flagler is one of the world's top-ranked business schools. At UNC Kenan-Flagler, you develop the skills that make you a highly effective leader and prepare you for long-term career success. The strength of the UNC Kenan-Flagler MBA degree comes from a school culture in which members live the business school's core values of excellence, leadership, teamwork, integrity and community.

Selected Campus Locations:
  • Online
Selected Programs:
  • MBA@UNC

One of the world's leading private research institutions, the University of Southern California (USC) was founded in 1880.

Selected Campus Locations:
  • Online

Additional Career Stories for Administrative Services Managers

The inside stories from people actually working in the field.
Click a story title to show the story, and click the title again to hide it.

All Types

You are visiting:

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Administrative Services Managers, including:

Back to Top