dcsimg

Career Story: Program Manager For An Electronic Manufacturing Services Company

Program Manager For An Electronic Manufacturing Services Company

Job Title: Program Manager

Type of Company: I work for an electronic manufacturing services company. My group designs server and storage products.

Education: BS, Engineering, UMass-Amherst •• MBA, Bentley College (Waltham, MA)

Previous Experience: I worked as manufacturing engineer with three different high-tech companies before becoming a New Products Introduction engineer, moving newly-designed products from design shop to the production floor. I eventually joined the design group and managed various functional subgroups within it.

Job Tasks: I manage an engineering group whose job is to design products and services that meet the customer's needs, price target and schedule. I'm responsible for customer relations, program costs (including project profit and loss) and internal communication to all levels of management. I track critical path items, deliveries and milestones and work closely with key suppliers to address road blocks, weekly status and deliveries. I conduct weekly conference calls with the customer to review a project's status, assess the health of each of its key areas, and determine the immediate requirements, deliverables, and milestones. I review technical and program concerns and track out-of-scope activities and update product specifications.

I am responsible for customers' RFQ (request for quotation) responses, delegating these RFQs to appropriate sections, identifying owners, and establishing a schedule for delivery. I organize reviews, concepts, and write-ups, and establish schedules, labor costs, tooling and NRE costs and expense and materials costs.

Best and Worst Parts of the Job: The worst part of my work is having to depend on much on other internal and external partners to deliver. I rarely receive the information and requirements I need in a timely manner and my schedule is constantly under pressure as a consequence. Suppliers have to be monitored and tracked constantly. Dealing with customers can be painful, especially when they're expectations are unrealistic to begin with. It always takes longer to do any task than you planned.

Job Tips: Track the overall schedule constantly. Monitor immediate tasks to ensure they are on-track. Plan for contingency and work around. React quickly and escalate any issue if not solved quickly.

Additional Thoughts: Use your common sense. If it doesn't feel right, most likely it is the wrong thing to do. Do not overreact to a problem, let the problem settle itself before turning into a major crisis. Be honest and don't lie. It might help you in a short term, but it will come back to bite you in the long run. Once you lost the trust of someone you will never re-gain that trust.

Popular Schools offering General Engineering Programs

 
Results:  10
Matching School Ads

100% Online & No Standardized Testing

Selected Campus Locations:
  • Online
Selected Programs:
  • BS in Aeronautics

San Joaquin Valley College - A Private Junior College.

Selected Campus Locations:
  • Ontario

Earn your degree or diploma on your schedule and succeed at Ashworth College.

Selected Campus Locations:
  • Online
Selected Programs:
  • AutoCAD

You can get started on a new career with Institute of Technology.

For more information about our graduation rates, the median debt of students who completed the program, and other important information, please visit our website at www.iot.edu/disclosure

Selected Campus Locations:
  • Clovis

With an education from an Art Institutes school, imagine what you could create.

Selected Campus Locations:

Purdue University offers a strong foundation of tradition and history.

Selected Campus Locations:
  • Online

Why earn your degree at Grand Canyon University? GCU is a regionally accredited university offering graduate and undergraduate degrees in Business, Nursing, Psychology, Education & more. Apply today!

Selected Campus Locations:
  • Online

Earn your graduate degree online with Northcentral University.

Selected Campus Locations:
  • Online

Colorado State University-Global Campus

Colorado State University-Global Campus (CSU-Global) offers career relevant bachelor’s and master’s degree programs for working adults and nontraditional learners.

Selected Campus Locations:
  • Online

Change the World with American University

Be a part of something bigger than yourself.

Selected Campus Locations:
  • Online
You are visiting:

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Engineering Managers, including:

Back to Top