dcsimg

Career Story: Chief Insurance Broker At A Small Agency

Chief Insurance Broker At A Small Agency

Job Title: Insurance Broker

Type of Company: My company insures property in Massachusetts.

Education: attended, MassBay Community College (Framingham, MA) •• attended, Boston State College (Boston, MA) •• certificate, General Insurance,The Insurance Institute of America

Previous Experience: I worked as an salesman at four car dealerships and worked as a clerk and then broker at an insurance agency.

Job Tasks: I am currently responsible for hiring, training, and managing all the staff at a small insurance agency.

A typical day includes taking calls or meeting with clients to help them with coverage decisions, claims, or general information relating to their insurance needs. I give quotes to new prospects both via phone and email, maintain our office computer network, valuate advertising and update and create new ways to attract prospective clients. I oversee all payroll and other bookkeeping and I pay bills and submit local and federal tax forms and payments.

In addition I choose the classes we offer to train employees or give them continuing education and refresher courses. I often make visits to customers' homes to come up with reliable replacement cost estimates to be used in determining coverage. While there I usually make notes and give advice on safety or upkeep concerns: the lack of a railing, a worn-looking roof, loose or missing downspouts and gutters, trees too close or leaning toward the home or a neighboring home. I even check wiring, lighting and fencing (if any). If the customer has a pool, I make sure there's no diving board present.

I also organize, oversee, and help implement our strategy for going paperless and the security needed to assure our clients information is kept as private as possible and meets state and federal requirements.

Best and Worst Parts of the Job: Training employees can be difficult. Organizing a useful work flow has proven more difficult than I ever would have imagined. There are so many variables in so many things that every time we think we have a good system in place and have it well documented, something comes up that we hadn't considered.

Job Tips: I would suggest you take at least 3 courses in fundamental accounting. Take a management course or two. Never take what's taught as the gospel. Use it to look for pitfalls in your plan but don't let it stop you from thinking outside the box. I'd also recommend you work for at least 5 years in other insurance agencies -- at least two others. Learn how to sell and service all kinds of insurance. Always keep an eye on every aspect you can and learn from the success and failures of others. Think about what you'd change and what you'd keep.

Popular Schools offering Insurance Programs

 
Results:  10
Matching School Ads

With an education from an Art Institutes school, imagine what you could create.

Selected Campus Locations:

Why earn your degree at Grand Canyon University? GCU is a regionally accredited university offering graduate and undergraduate degrees in Business, Nursing, Psychology, Education & more. Apply today!

Selected Campus Locations:
  • Online

San Joaquin Valley College - A Private Junior College.

Selected Campus Locations:
  • Hesperia

The Secret to Getting Ahead is Getting Started

Selected Campus Locations:
  • National City

As a student at South University, Online Programs you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

Selected Campus Locations:
  • Online

The Chicago School is a not-for-profit, regionally accredited institution with more than 4285 students at campuses across the country and online.

Selected Campus Locations:
  • Los Angeles

American University is a leader in global education, enrolling a diverse student body from throughout the United States and nearly 140 countries. Located in Washington, D.C., the university provides opportunities for academic excellence, public service, and internships in the nation’s capital and around the world.

Selected Campus Locations:
  • Online

The University of Scranton has grounded its education in Catholic and Jesuit principles based on intellectual growth and integrity, all of which shape the online master’s and certificate programs. You can choose one of five degree programs from a selective institution ranked among the top 10 master’s universities in the North by U.S. News & World Report.

Selected Campus Locations:
  • Online

Technology changes everything®

You’ve found Ashford University, where school comes to you

Selected Campus Locations:
  • Online

The University

With over 80 years of academic achievements, Jacksonville University is a traditional, longstanding institution consistently ranked by U.S. News & World Report as one of America's best colleges.

Selected Campus Locations:
  • Online
You are visiting:

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Insurance Sales Agents, including:

Back to Top