dcsimg

Career Story: Circulation Assistant In A Public Library

Circulation Assistant In A Public Library

Job Title: Library Circulation Assistant

Type of Company: Public Library

Education: BS, Education, UMass-Lowell

Previous Experience: I volunteered at the library. Then I took a part-time position which finally led to a full-time one.

Job Tasks: My main responsibility is to serve the patrons of our library. I check books in and out. I answer questions about their accounts. Part of my job is to oversee the collection of fines on overdue books. This is done by phone calls and mailings. Bills of over a hundred dollars are handled at times by the community police in an attempt to secure our property.

I am also responsible for compiling monthly and quarterly reports on lost and missing items, claims returned, expired holds, and items missing in transit, etc. We actually search the shelves for these to try to find them. Part of the job requires the issuing of library cards and deactivating ones that have not been used in 10 years. At times, I write training documents and do research at the request of the director.

The job also encompasses some training of new hires, troubleshooting and supervising part-timers.

After 14 years, I still enjoy working here and helping the patrons.

Best and Worst Parts of the Job: The best parts of my job are seeing the faces and listening to the responses of satisfied customers. The children are a very satisfying element of the job, especially when I'm issuing them their first library cards.

The worst part is dealing with irate patrons who won't listen and managing staffing in spite of steep budget reductions.

Job Tips: Pursue a degree in library science, since that's what you need now. Try to take courses in customer service and be proficient in computer usage.

Also you must be self-motivated, able to work independently and multi-task.

Do not expect to make a great deal of money. The career should be its own reward.

Additional Thoughts: I would again strongly urge pursuit of a degree in library science.

I think success is helped by courtesy, people skills, listening skills, problem solving, multitasking, independent work skills, ability to follow directions and especially, and above all, good customer service skills.

Popular Schools offering Library Science Programs

 
Results:  10
Matching School Ads

Technology changes everything®

You’ve found Ashford University, where school comes to you

Selected Campus Locations:
  • Online

Founded in 1839, Boston University is one of America’s largest and most respected private research universities. It offers a unique combination of academic excellence and social relevance for its more than 32,000 students from 135 different countries.

Selected Campus Locations:
  • Online

Earn your graduate degree online with Northcentral University.

Selected Campus Locations:
  • Online

Welcome to Argosy University

Argosy University offers doctoral, master's, and bachelor's degree programs to students through its eight colleges:  College of Behavioral Sciences, Graduate School of Business and Management, College of Education,  College of Health Sciences, College of Arts and Sciences, College of Creative Arts and Design, College of Clinical Psychology and Western State College of Law at Argosy University as well as certificate programs in many areas.

Selected Campus Locations:
  • Ontario
Selected Programs:
  • Human Services (MS)

Our Lady of the Lake University is a private, Catholic university with a deep connection to the history and community of San Antonio. Founded in 1895 by the Congregation of Divine Providence, we have developed a reputation for our personal teaching style. Since 2011, OLLU has been named to the President's Higher Education Community Service Honor Roll. We are a university that helps students develop their full potential in an environment that's encouraging and stimulating.

Selected Campus Locations:
  • Online

The USC Suzanne Dworak-Peck School of Social Work offers a CSWE-accredited online Master's in Social Work. The GRE is not required to apply to the MSW@USC program. Complete in as little as 1 year with a BSW.

The MSW@USC is the first top-ranked MSW program offered nationally. Many online programs are limited to certain geographic areas or the availability of courses, making it necessary to travel to campus. Our program can be completed from virtually anywhere without the need to relocate to Southern California.

Selected Campus Locations:
  • Online
Selected Programs:
  • Master of Social Work

At Saint Mary's University of Minnesota, we take pride in offering online graduate degrees designed to complement the schedules of working adults like you.

Selected Campus Locations:
  • Online

Colorado State University-Global Campus

Colorado State University-Global Campus (CSU-Global) offers career relevant bachelor’s and master’s degree programs for working adults and nontraditional learners.

Selected Campus Locations:
  • Online
Selected Programs:
  • BS - Human Services

Pursue your education at Pacific Oaks College.

Selected Campus Locations:
  • Online
You are visiting:

What are Career Stories?

Career Stories are concise, real-world career overviews written by people relating their personal career experiences and wisdom. They provide invaluable insights and mentoring advice to students and career changers.

Most stories include:

  • a typical day or project
  • tips and advice
  • best and worst parts
  • educational background
  • previous experience

Browse hundreds of Career Stories

More Details On This Career

Please also see our detailed information about Librarians, including:

Back to Top