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Career Story: Retail Electronics Store Manager

Retail Electronics Store Manager

Job Title: Retail Management

Type of Company: I work for an electronics parts and components retailer.

Education: attended, Bunker Hill Community College (Charlestown, MA)

Previous Experience: I've had other jobs n retail.

Job Tasks: I am the store manager of a well-known electronics retail outlet. I run the store, making sure I maintain a staff that is consistent with selling and with their work performance. We are paid commission based and also get a flat salary. The store manager has a lot of duties, but almost all boil down to customer service and maintaining the store, keeping my staff aware of current promotions, products, etc. The company offers lots of training on new products and upcoming promotions and handles several wireless product lines, such as AT&T and Sprint wireless phones, as well as many prepaid wireless carriers (Boost, Virgin Mobile, AT&T Go Phone, Tracfone, and Net10).

Some responsibilities that I do have are making schedules for my staff, ordering products, keeping track of payroll, making bank deposits and doing merchandising, training, cleaning, housekeeping, recruiting, etc. Store Managers are required to work a minimum of 52 hours a week and are paid a salary. Working for in retail has given me the knowledge of a lot of products that I didn't know that much about before.

Best and Worst Parts of the Job: The best part of my job is helping customers find the products and solutions that they need. Customers who come in looking for certain products need to be aware of how to use the product as well. The worst part of my job is the long hours and overcoming situations that could turn out bad.

Job Tips: While working in a retail position may not always put lots of money in your pocket, it can be very rewarding, especially working on commission. If you are knowledgeable, customers will take note and come back.

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