Job Title: Operations Specialist/Technical Trainer
Type of Company: I work for a major financial and news institution on Long Island.
Education: BS, Business, Florida Atlantic University Computer Science, Grumman Data Systems
Previous Experience: I worked for many years in the financial district in Manhattan and that led to a job at Grumman Aerospace where I learned my trade.
Job Tasks: As an operations specialist for a news service, I am responsible for the smooth functioning of the company's main technical center. This data center is stocked with main-frame computers & Windows NT servers which provide our clients with stock market information and and news. I guide a staff of thirty union employees through network changes, software installation and troubleshooting using various computer tools that periodically test the integrity of our network. The network transmits data throughout the U.S.A. and the world.
As a Technical trainer I hold small workshops throughout the northeast to keep our employees apprised of how things work. A knowledge of more then one Language has been invaluable since we have a huge Latin American client base.
Best and Worst Parts of the Job: With technology constantly changing, this job offers some huge challenges. Computers and networks get bigger and better as the years pass so there is never a chance to become stagnant. Since we handle millions of customers the job has some huge stress levels.
Job Tips: My experience in this business has been augmented by numerous jobs in the industry, making up for my lack of a college degree. Most colleges cannot offer you the benefits of practical experience. A good memory is vital in this type of career, there is just an infinite amount of information to learn and retain.
Additional Thoughts: I got into this industry long before anyone owned a home computer. I was always one step ahead of the average person on anything related to computer technology.
The business is very interconnected, and there's a good chance that the longer you stay in it the more likely you are to meet someone you've worked with before. The Information Highway offers unlimited career opportunities as well as being very rewarding financially.
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