Career Story: Data Center Systems Administrator

Data Center Systems Administrator

Job Title: Data Center Operations

Education: Management Information Systems, UMass-Boston •• Business, Hawaii Pacific University •• Communications/Film, Fitchburg State College

Previous Experience: I worked in computer field during college (after I finished serving in the Marine Corps) at a project for a large insurance company. From there I went to a small software company and then a major hospital. This has finally led me to my current position at a title insurance company where I have been running the Data Center for the past five years.

Job Tasks: My primary responsibility is to maintain and run the Boston Data Center for a title insurance company. We are the premier title insurance company with offices located all over the country.

My other duties include maintaining and troubleshooting the servers that we have spread out across the country. The bulk of the servers are located in our main Data Center which is located in Santa Ana, CA. Most of my problem solving is therefore done remotely either in the office or at my home.

We are currently working on a few projects that will impact the entire company across the entire country. One of these projects is to consolidate as many Data Centers as possible to southern California. That means that only a few Data Centers outside of southern California will be left in some fashion. This is the case with the Boston office. However, we do envision that the size of the Data Center will be greatly reduced, thus reducing the costs for our region.

Another project, which ties in with the prior project, is to reduce the physical footprint of our servers. This means that we will be virtualizing as many servers as possible. By doing this we will reduce costs and also reduce the need to house the servers at the various locations around the country.

While much of what I do goes on behind the scenes, I feel that it still has meaning to how our company functions in the Title Insurance business.

Best and Worst Parts of the Job: The best part of my job is the ability to work from home if needed. This allows me to be very flexible in my commute as well as providing me with an easy way to diagnose and troubleshoot any issues with our servers anytime, anywhere.

The worst part would be the fact that I work alone. It's difficult at times as I not only work alone, but I work from 11pm to 7am.

Job Tips: The best thing to do now, which isn't as hard as it was in the past, is to get used to working with computers at an early age. I was fortunate enough to have a father who realized the power of servers and computers and thus provided me with these tools at a very young age. I have found that, because of this, I have been comfortable with them my whole life and I can diagnose and solve issues with ease.

Additional Thoughts: 1. Get comfortable with technology at an early age.

2. Be flexible and curious.

3. Be kind to those less computer saavy. We are here for them.

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