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Career Story: Insurance Salesperson

Insurance Salesperson

Job Title: Insurance Sales

Type of Company: My company offers auto, home, renters, boat, liability, life, IRA's etc.

Education: high school diploma

Previous Experience: I started out in customer service in insurance, but then I changed jobs and got a license to sell property, casualty, life and health insurance.

Job Tasks: A typical day for an insurance agent involves answering phone inquiries about all types of insurance, though mainly auto, home, boat, motorcycle and life. If asked to, I'll provide a quote on a policy and do a background check, ordering a motor vehicle driving history, for example.

I also provide customer service, taking payments for existing policies, helping to coordinate the claims process, quoting additional coverage, making changes to policies as well as preparing mailings for cancellation and promotional letters and solicitations.

I will save any quotes that were not written and enter them into a program that automatically prompts us to provide new quotes at the inquiring customer's renewal time. I will then review the quotes, update the information and resend them in the mail, then make follow-up phone calls to see if the potential customer received what I sent and what his thoughts are.

Best and Worst Parts of the Job: The best part of the job is interacting with people who come in to pay their bills or make changes to their policies. We see many new people when quoting and writing new business and get to visit with long-time customers. Setting goals for yourself and striving to reach those goals gives a great sense of satisfactions.

The worst part is sitting at a desk all day, and dealing with unhappy customers because of rate increases.

Job Tips: As times change so do the job requirements. If you are interested in the insurance field you will now need a college degree. Take as many business courses and computer courses as possible. The more you know about the various computer programs the easier your job will be. You must be a people person.

Additional Thoughts: If you are considering a job in this field I would suggest reaching for the stars and try to get your own agency. The owners of the agency do not have it easy but the rewards are high. Be able to set goals for yourself and follow through with them and you will go far. Be willing to learn.

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