Job Title: Client Director
Type of Company: I work for a digital production company, that does web pages, rich media banners, front end and back end custom applications.
Education: BA, Advertising, Universidad Latina (San Pedro, Costa Rica)
Previous Experience: I've worked in marketing, online market research, sales and advertising for the last 15 years.
Job Tasks: I am currently a client director for a digital production company, supervising projects from beginning to completion.
Since I manage a team, I have to be a mentor, a motivator and a professional in what I do. I also have to talk to clients by phone, do presentations for projects we're developing and ensure that the projects we have stay on budget and on schedule. If anything goes awry I have to correct the problem and pacify the client.
I also do new business development, pitching jobs to new clients and making proposals and presentations.
Best and Worst Parts of the Job: The best part of my job is the opportunity it affords me to develop projects from scratch: to have a great idea and to make it come true and prove that we're good as we pretend. Also the people, which makes us admire the capabilities of every one in a different way and their commitment to wear the shirt. [sic]
The worst part is seeing people fired or laid off, not because they're not good at what they do, but because of the current global economic malaise.
1. Learn a second (or third) language. It is always an advantage to speak several languages, but you can be a key player on occasion if you speak the language needed for a specific project.
2. Be people-oriented. Managing people is not something they teach you at school; you have to learn it on your own. But always be aware that you will get more out of your team if you don't use a "Hitler" approach.
3. Bolster your technical and creative skills: learn, learn, learn, in school if necessary, but try to surround yourself with people you can learn from too.
Additional Thoughts: I believe that I am successful at my job because I'm passionate about it. I like the nature of the business, I like working with people and I like being involved in new undertakings.
You have to wake up every morning loving what you do, even if sometimes you are facing a professional or personal challenge that can affect your performance.
Be aware of your weaknesses and try to make them into strengths.
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