Administrative Services Managers picture    Administrative Services Managers image

Administrative Managers

Administrative managers ensure that the administrative support team operates efficiently. In order to meet objectives an administrative manager plans, coordinates and organizes employees' activities. Implementing new company policies is part of the occupation. Administrative managers are employed in virtually all industries.

Effective administrative managers know the strength and weaknesses of staff members, the time required to complete tasks and the results that are required. They ensure the work meets established quality standards. Those in administrative management also provide deadlines to their staff members.

A good administrative manager might improve procedures and delete outdated practices. Those in administrative management need to inform higher level managers when newly implemented procedures are not working effectively.

Administrative managers along with financial, production, purchasing and marketing managers are regarded as functional managers. Administrative services manager is a popular job title. Administrative services managers oversee the numerous support services that help a company or organization operate efficiently.

Administrative managers often act as a liaison between administrative staff and managerial staff members. They also keep upper management informed of their progress and any problems they need assistance or advice to solve. They typically provide upper management with progress reports.

If the company is unionized they must have a thorough understanding of the labor management agreements and they might meet with union representatives to talk about work problems or grievances.


  • Resolve conflicts that occur among staff members
  • Review the work of staff personnel
  • Manage quality and cost control
  • Evaluate every workers' performance
  • Collect, adapt, store and distribute information within a company
  • Interview and evaluate job candidates
  • Provide orientation to new employees
  • Provide training to new workers, such as training with the company's computer system
  • Offer training for new software and office equipment to experienced employees
  • Restructure workflow

Job Characteristics

Most administrative managers work 40 hours per week, however some companies operate around the clock, thus some managers might have to work nights, weekends and holidays. Good communication, organizational, motivational, time management and interpersonal skills are important for the job. An administrative manager should be detailed oriented, have effective coaching and leadership abilities and have good problem solving skills.

Employment Outlook

According to the Bureau of Labor Statistics, from 2006 to 2016 employment is expected to grow by 6% for office and administrative support supervisors and managers, which is slower than average for all occupations. The demand for office and administrative support supervisors and managers is primarily determined by the demand for administrative support employees. In addition, organizational restructuring might lower the demand for some managerial jobs and give more responsibility to office and administrative support supervisors.

Those seeking administrative supervisor and manager positions may encounter keen competition since the number of candidates should significantly exceed the number of job openings. In 2006, the median annual earnings of office and administrative support supervisors and managers was $43,510. The top ten percent earned over $71,340. Some office administrative support managers and supervisors may receive bonuses and/or stock options.

Education, Certification, and Licensing

Companies often promote administrative support employees from their organization into administrative management and administrative supervisor positions. Several years of experience is typically required to move up to an administrative manager position. Workers must demonstrate they have the ability to be effective in a management position. A solid foundation with the company's computer system helps in acquiring an administrative management job.

Some employers require a bachelor's or an associate degree or some post-secondary education for an administrative management job. Courses in project management, time management and interpersonal relations are beneficial. Administrative managers seeking to move up to higher level positions may need a college degree.


Major Employers

The top employment industries for administrative managers are wholesalers, banks, retail businesses, government agencies, healthcare facilities, business service companies, insurance companies and schools.

Schools for Administrative Services Managers are listed in the Browse Schools Section.

Metro Areas Sorted by Total Employment for
Administrative Services Managers

Listed below are the 10 largest metro areas based on the total number of people employed in Administrative Services Managers jobs , as of 2016

Metro Area Total Employment Annual Mean Salary
Los Angeles-Long Beach-Anaheim 15,860 $107,130
San Francisco-Oakland-Hayward 6,640 $117,130
Atlanta-Sandy Springs-Roswell 6,200 $98,150
Dallas-Fort Worth-Arlington 5,890 $108,840
Phoenix-Mesa-Scottsdale 5,330 $92,110
Houston-The Woodlands-Sugar Land 5,050 $113,680
San Diego-Carlsbad 3,550 $95,320
Nashville-Davidson--Murfreesboro--Franklin 3,530 $78,770
Miami-Fort Lauderdale-West Palm Beach 3,320 $113,820
Seattle-Tacoma-Bellevue 3,310 $114,840

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Total employment and salary for professions similar to administrative managers

Career Stories (Job Profiles) for Administrative Services Managers

To find out more about building a career as Administrative Managers, we spoke with professionals in the field across a variety of specialties. Learn about their experiences on the job, the steps they took to complete their education, and what it takes to excel in this industry. Click the link to see a story.

All Types

Source : 2016 Occupational Employment Statistics, Bureau of Labor Statistics, U.S. Department of Labor, BLS.gov

Most Popular Industries for
Administrative Services Managers

These industries represent at least 1% of the total number of people employed in this occupation.

Industry Total Employment Percent Annual Median Salary
Government 33,000 13% $70,250
Education 32,420 13% $72,310
Professional And Technical Services 20,610 8% $86,490
Office Services And Staffing 17,530 7% $62,160
Business Management 13,220 5% $85,980
Hospital 12,380 5% $77,480
Medical Office 11,820 4% $63,260
Insurance 9,300 3% $81,380
Banking And Credit 9,130 3% $78,360
Durable Goods Wholesale 6,160 2% $77,490
Nursing And Residential Care 5,460 2% $54,100
Non-profit 4,510 1% $65,130
Social Service 3,960 1% $46,830
Securities And Investment 3,890 1% $92,930
Non-durable Goods Wholesale 3,790 1% $75,190
Auto And Auto Parts Dealers 2,990 1% $75,640
Electronics And Computer 2,840 1% $88,740
Real Estate 2,800 1% $68,420
Hotel And Accomodation 2,460 1% $61,940
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  • Business Office Administration (10-Month Diploma Program)
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  • Medical Administrative Specialist
  • A Los Angeles-based private college offering programs in medical sciences, legal studies, and graphic design since 1985.
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  • Accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC).
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  • A.S. - Health Sciences - Medical Administrative Assistant

  • Career Training Online: Ultimate Medical Academy is committed to helping you succeed in a healthcare career. That’s why we offer assistance from the very beginning, throughout training, and even after you graduate.
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  • Let’s Talk: As a nationally accredited school, we provide quality career training online and at our Clearwater, Florida campus. Let’s talk about your needs, your career goals and how UMA can help you succeed.
  • Certificate - Medical Office
  • Many programs require externships, allowing students to gain real-world experience.
  • Approved A+ rating from the Better Business Bureau (BBB) since 1984.
  • Offers 22 accelerated, career-focused program options including business administration, medical assisting, and more.
  • Regionally accredited by the Western Association of Schools and Colleges (WASC).
  • 11 campuses across California, with an online division as well.
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  • A part of the Select Education Group (SEG).
  • Offers several scholarship and financial aid opportunities for students who qualify.
  • California campuses accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC), and accreditation for the Salem campus from the Accrediting Council for Continuing Education and Training (ACCET).
  • 4 Campuses located in Clovis, Modesto, and Redding in California, and Salem, Oregon.
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  • Administrative Specialist
  • Offers career programs in accounting, cosmetology, massage therapy, physical fitness training, and more.
  • Provides hands-on training led by instructors who have relevant, on-the-job experience.
  • Each campus features a public salon and spa for student practice.
  • Campuses are accredited by the Accrediting Council for Continuing Education and Training (ACCET) and Council on Occupational Education (COE).
  • 11 campuses across California, Texas, Nevada and Idaho, as well as 8 additional Milan Institute of Cosmetology campuses.
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  • Certificate - Medical Office Administrative Assistant
  • At Charter College the entire curriculum is built around student success
  • Accredited by the ACICS with easy-to-use online remote classroom platforms
  • Offers training programs in healthcare, business, veterinary care, IT, & more
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  • Many members of the military have found their ideal fit at Charter College
  • Master of Health Administration
  • A private Catholic & Jesuit institution delivering a transformative education
  • Scranton U has earned accreditation from 17 different accrediting agencies
  • Lovely 58 acre campus situated off Interstate 81 in PA’s Pocono Northeast region
  • 88% of  faculty hold doctoral or other terminal degrees in their fields
  • 2017-18 first-year students got $30 million + in financial aid & scholarships
  • Online MHA Concentration in Population Management
  • Online MHA Concentration in Senior Services
  • Online General MHA

Maryville University is a private university in St. Louis County, Missouri. Founded in 1872, Maryville University is a comprehensive and nationally ranked private institution with an enrollment of more than 6,800 students.

We have some additional detailed pages at the state level for Administrative Services Managers.

Numbers in parentheses are counts of relevant campus-based schools in the state; online schools may also be available.

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