Below are the skills needed to be information clerks according to their importance on the scale of 1 to 5 (1 being lowest and 5 being highest) and competency level on a scale of 1 to 7 (1 being lowest and 7 being highest).
| Skill Name | Importance | Competence |
| Active Listening | 3.62 | 3.38 |
| Speaking | 3.62 | 3 |
| Service Orientation | 3.5 | 3.12 |
| Critical Thinking | 3.25 | 3.12 |
| Reading Comprehension | 3.25 | 3.25 |
Below are the abilities needed to be information clerks according to their importance on the scale of 1 to 5 (1 being lowest and 5 being highest) and competency level on a scale of 1 to 7 (1 being lowest and 7 being highest).
| Ability Name | Importance | Competence |
| Oral Comprehension | 3.88 | 3.5 |
| Oral Expression | 3.88 | 3.62 |
| Speech Recognition | 3.88 | 3.62 |
| Speech Clarity | 3.62 | 3.12 |
| Written Comprehension | 3.5 | 3.25 |
Below are the knowledge areas needed to be information clerks according to their importance on the scale of 1 to 5 (1 being lowest and 5 being highest) and competency level on a scale of 1 to 7 (1 being lowest and 7 being highest).
| Knowledge Area | Importance | Competence |
| Clerical | 4.2 | 4.68 |
| Customer and Personal Service | 4.12 | 4.11 |
| English Language | 3.91 | 3.59 |
| Computers and Electronics | 3.35 | 3.41 |
| Administration and Management | 2.71 | 2.25 |
Below are the work activities involved in being information clerks according to their importance on the scale of 1 to 5 (1 being lowest and 5 being highest) and competency level on a scale of 1 to 7 (1 being lowest and 5 being highest).
| Work Activity | Importance | Competence |
| Interacting With Computers | 4.68 | 3.27 |
| Performing Administrative Activities | 4.55 | 4.25 |
| Performing for or Working Directly with the Public | 4.49 | 4.77 |
| Getting Information | 4.38 | 3.74 |
| Communicating with Supervisors, Peers, or Subordinates | 4.2 | 3.67 |
Below are the work styles involved in being information clerks according to their importance on the scale of 1 to 5 (1 being lowest and 5 being highest).
| Work Style | Importance | |
| Cooperation | 4.5 | |
| Dependability | 4.49 | |
| Attention to Detail | 4.47 | |
| Integrity | 4.44 | |
| Self Control | 4.41 |
