Office Workers Supervisors
Office workers supervisors coordinate and oversee office and administrative support staff to make sure they're able to work efficiently. In order to meet goals, office and administrative support worker supervisors plan, coordinate and organizes staff members' activities. Office workers supervisors are employed in practically all industries.
They provide staff members with work assignments and deadlines. They also monitor the work of the support staff to ensure their work meets quality standards and is completed on time. Effective office supervisors know the strength and weaknesses of employees, the time required to complete tasks and the results that are required.
Some sample job titles are office supervisor, office manager, office coordinator, administrative supervisor, administrative officer, administrative services director, administrative services manager and clerical supervisor.
A good office supervisor may improve procedures and eliminate outdated practices. Office workers supervisors need to inform managers when newly implemented procedures are not working effectively.
Office supervisors often oversee personnel that usually perform a variety of procedures. Office workers often perform tasks such as data entry, keeping payroll records, filing, operating various types of office equipment, proofreading documents, reading and responding to e-mail and answering the telephone.
Responsibilities
- Supervise office workers to make sure they meet deadlines and quality standards
- Correct errors and fix problems
- Provide guidance to office workers
- Talk to employees about job performance problems and work on resolving the problems
- Implement company and departmental policies and procedures
- Restructure workflow
- Evaluate the job performance of office workers
- Recruit, interview and select employees
- Train employees
Job Characteristics
Most office supervisors work 40 hours per week, however sometimes they may have to work overtime. Good communication, time management, motivational, interpersonal and organizational skills are important for the job. They should be detailed oriented, have effective leadership and coaching abilities and have good problem solving skills.
Employment Outlook
Employment of office and administrative support supervisors is projected by the Bureau of Labor Statistics to grow about as fast as the average for all occupations from 2008 to 2018. Continued advances in technology are expected to increase office workers' productivity and allow a wider array of procedures to be completed by workers in professional positions.
Competition is expected to be intense since the number of applicants far exceeds the amount of office supervisor job openings. General office clerks seeking to move up to a supervisory position can benefit by displaying excellent analytical and communication skills.
The median annual salary in 2008 for office and administrative support worker supervisors and managers was $45,790. Some of the top paying sectors are the postal service, pipeline transportation of crude oil, pipeline transportation natural gas, computer and peripheral equipment manufacturing and rail transportation.
Education, Certification, and Licensing
Some employers seek applicants for administrative support supervisor positions that have an associate degree or a bachelor's degree or some postsecondary training. Typically, office supervisor positions are filled by office workers employed by the company.
Resources
- American Society of Administrative Professionals
- American Management Association
- Institute of Certified Professional Managers
- National Management Association
Major Employers
The top job providers are private companies, physician's offices, local governments, department stores and hospitals.
Schools for Supervisors Of Office Workers are listed in the Browse Schools Section.
