Receptionists Skills

Below are the skills needed to be receptionists according to their importance on the scale of 1 to 5 (1 being lowest and 5 being highest) and competency level on a scale of 1 to 7 (1 being lowest and 7 being highest).

   
Skill NameImportanceCompetence
Active Listening3.623.38
Speaking3.623
Service Orientation3.53.12
Critical Thinking3.253.12
Reading Comprehension3.253.25

Receptionists Abilities

Below are the abilities needed to be receptionists according to their importance on the scale of 1 to 5 (1 being lowest and 5 being highest) and competency level on a scale of 1 to 7 (1 being lowest and 7 being highest).

   
Ability NameImportanceCompetence
Oral Comprehension3.883.5
Oral Expression3.883.62
Speech Recognition3.883.62
Speech Clarity3.623.12
Written Comprehension3.53.25

Receptionists Knowledge

Below are the knowledge areas needed to be receptionists according to their importance on the scale of 1 to 5 (1 being lowest and 5 being highest) and competency level on a scale of 1 to 7 (1 being lowest and 7 being highest).

   
Knowledge AreaImportanceCompetence
Clerical4.24.68
Customer and Personal Service4.124.11
English Language3.913.59
Computers and Electronics3.353.41
Administration and Management2.712.25

Receptionists Work activities

Below are the work activities involved in being receptionists according to their importance on the scale of 1 to 5 (1 being lowest and 5 being highest) and competency level on a scale of 1 to 7 (1 being lowest and 5 being highest).

   
Work ActivityImportanceCompetence
Interacting With Computers4.683.27
Performing Administrative Activities4.554.25
Performing for or Working Directly with the Public4.494.77
Getting Information4.383.74
Communicating with Supervisors, Peers, or Subordinates4.23.67

Receptionists Work styles

Below are the work styles involved in being receptionists according to their importance on the scale of 1 to 5 (1 being lowest and 5 being highest).

   
Work StyleImportance
Cooperation4.5
Dependability4.49
Attention to Detail4.47
Integrity4.44
Self Control4.41

Metro Areas Sorted by Total Employment for
Receptionists

Listed below are the 10 largest metro areas based on the total number of people employed in Receptionists jobs , as of 2018

   
Metro AreaTotal EmploymentAnnual Mean Salary
Los Angeles-Long Beach-Anaheim41,050 $32,540
Miami-Fort Lauderdale-West Palm Beach27,430 $30,370
Dallas-Fort Worth-Arlington19,260 $28,650
Houston-The Woodlands-Sugar Land17,530 $27,540
Phoenix-Mesa-Scottsdale15,840 $30,720
Seattle-Tacoma-Bellevue15,290 $35,120
Atlanta-Sandy Springs-Roswell15,040 $29,130
Detroit-Warren-Dearborn15,010 $30,140
Tampa-St. Petersburg-Clearwater12,900 $28,140
San Francisco-Oakland-Hayward12,500 $37,820

Compare Total Employment & Salaries for Receptionists

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Total employment and salary for professions similar to receptionists

Source : 2018 Occupational Employment Statistics and 2016-26 Employment Projections, Bureau of Labor Statistics, BLS.gov; O*NET® 23.1 Database, O*NET OnLine, National Center for O*NET Development, Employment & Training Administration, U.S. Department of Labor, onetonline.org

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