Below are the skills needed to be receptionists according to their importance on the scale of 1 to 5 (1 being lowest and 5 being highest) and competency level on a scale of 1 to 7 (1 being lowest and 7 being highest).
| Skill Name | Importance | Competence |
| Active Listening | 3.62 | 3.38 |
| Speaking | 3.62 | 3 |
| Service Orientation | 3.5 | 3.12 |
| Critical Thinking | 3.25 | 3.12 |
| Reading Comprehension | 3.25 | 3.25 |
Below are the abilities needed to be receptionists according to their importance on the scale of 1 to 5 (1 being lowest and 5 being highest) and competency level on a scale of 1 to 7 (1 being lowest and 7 being highest).
| Ability Name | Importance | Competence |
| Oral Comprehension | 3.88 | 3.5 |
| Oral Expression | 3.88 | 3.62 |
| Speech Recognition | 3.88 | 3.62 |
| Speech Clarity | 3.62 | 3.12 |
| Written Comprehension | 3.5 | 3.25 |
Below are the knowledge areas needed to be receptionists according to their importance on the scale of 1 to 5 (1 being lowest and 5 being highest) and competency level on a scale of 1 to 7 (1 being lowest and 7 being highest).
| Knowledge Area | Importance | Competence |
| Clerical | 4.2 | 4.68 |
| Customer and Personal Service | 4.12 | 4.11 |
| English Language | 3.91 | 3.59 |
| Computers and Electronics | 3.35 | 3.41 |
| Administration and Management | 2.71 | 2.25 |
Below are the work activities involved in being receptionists according to their importance on the scale of 1 to 5 (1 being lowest and 5 being highest) and competency level on a scale of 1 to 7 (1 being lowest and 5 being highest).
| Work Activity | Importance | Competence |
| Interacting With Computers | 4.68 | 3.27 |
| Performing Administrative Activities | 4.55 | 4.25 |
| Performing for or Working Directly with the Public | 4.49 | 4.77 |
| Getting Information | 4.38 | 3.74 |
| Communicating with Supervisors, Peers, or Subordinates | 4.2 | 3.67 |
Below are the work styles involved in being receptionists according to their importance on the scale of 1 to 5 (1 being lowest and 5 being highest).
| Work Style | Importance | |
| Cooperation | 4.5 | |
| Dependability | 4.49 | |
| Attention to Detail | 4.47 | |
| Integrity | 4.44 | |
| Self Control | 4.41 |
Metro Areas Sorted by Total Employment for
Receptionists
Listed below are the 10 largest metro areas based on the total number of people employed in Receptionists jobs , as of 2019
| Metro Area | Total Employment | Annual Mean Salary |
| Los Angeles-Long Beach-Anaheim | 37,260 | $34,670 |
| Miami-Fort Lauderdale-West Palm Beach | 27,230 | $30,060 |
| Dallas-Fort Worth-Arlington | 22,310 | $30,150 |
| Houston-The Woodlands-Sugar Land | 18,380 | $28,640 |
| Phoenix-Mesa-Scottsdale | 15,620 | $31,560 |
| Atlanta-Sandy Springs-Roswell | 15,360 | $30,030 |
| Seattle-Tacoma-Bellevue | 14,880 | $36,890 |
| Detroit-Warren-Dearborn | 13,930 | $31,420 |
| Tampa-St. Petersburg-Clearwater | 11,730 | $28,690 |
| San Francisco-Oakland-Hayward | 11,370 | $39,990 |
Compare Total Employment & Salaries for Receptionists
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Total employment and salary for professions similar to receptionists
Source : 2019 Occupational Employment Statistics and 2018-28 Employment Projections, Bureau of Labor Statistics, BLS.gov; O*NET® 24.3 Database, O*NET OnLine, National Center for O*NET Development, Employment & Training Administration, U.S. Department of Labor, onetonline.org
