The clerical and administrative requirements of a business are usually carried out by secretaries and administrative assistants. These requirements typically involve answering phones, replying to emails, sending memos, and other related tasks.
The role of the secretary and administrative assistant is a vital one in that the efficiency and therefore success of a business is heavily reliant on its daily operations running smoothly. And having a competent secretary is a sure means to accomplishing that. Here are a few examples of Massachusetts secretary schools that could help prepare you for entry into the workforce:
Training programs for the secretary position generally entail using programs like word processors, spreadsheets, and database software. Microsoft Word and Excel are also common in many programs as well as PowerPoint. Training might include enhancing your typing speed
The skillsets of a successful secretary generally include:
In-depth training might also cover scheduling appointments, answering telephones and taking messages, preparing memos, performing basic bookkeeping, editing documents, handling incoming and outgoing mail and faxes, maintaining databases and filing systems both electronic and paper, arranging meetings, etc.
While the state of Massachusetts doesn't specifically require mandated certification for a secretarial position, earning certification may be beneficial in that it could showcase expertise in the role to employers.
General secretaries have the option of obtaining certification from the International Association of Administrative Professionals, which offers the Certified Administrative Professional or CAP specifically for office administration. Taking the qualifying exam comes with the prerequisite of candidates having a college degree (or equivalent work experience) as well as relevant work experience.
Legal secretaries have a wealth of options when it comes to certifications. The Accredited Legal Professional or ALP certification is offered by the National Association of Legal Secretaries and requires a year of relevant office experience. The Professional Legal Secretary certification, also offered by the association, is viewed as an even more prominent certification.
The Certified Legal Secretary Specialist (CLSS) certification is another option for legal secretaries and is offered by Legal Secretaries International, though this certification demands at least 5 years of legal experience as well as passing a comprehensive exam.
Source: Integrated Postsecondary Education Data System (IPEDS) 2016-17, National Center for Education Statistics, http://nces.ed.gov/ipeds/
The map below shows job statistics for the career type by metro area, for Massachusetts. A table below the map shows job popularity and salaries across the state.
Listed below are metro areas ranked by the popularity of jobs for Secretaries relative to the population of the city. Salary data was obtained from the U.S. Bureau of Labor Statistics.
2017 Occupational Employment Statistics and 2016-26 Employment Projections, Bureau of Labor Statistics, BLS.gov; O*NET® 23.1 Database, O*NET OnLine, National Center for O*NET Development, Employment & Training Administration, U.S. Department of Labor, onetonline.org
Annual Median Salary